From Frankie G.
JK Roofing and Construction LLC
If only ZERO STARS was an option!!!
Wow, where do I start???… We contacted this company to replace our roof with an insurance claim. The roof was replaced with a ridge vent, I did not have a ridge vent previously, box vents were there. I contacted the owner, Jim, who had the roofers come back and install box vents. So now I have additional holes cut into my roof for the new box vents that were not there upon the first completion of the roof. Just what everyone wants, another set of holes cut into the roof of their home right??? The contractors had bottles and supplies in my neighbors yard and my plants were walked on, plants are still not as they were in the beginning. , definitely flat. Lakes to Joe, he was most interested in when to pick up the payment . Then, we have the ceiling of my porch that was replaced. They replaced it with raw, bare material that required stain to match the original. The contractors then painted the raw wood AFTER it was installed on the ceiling of the porch. Some of the creases are missing the stain(you can see the light raw wood color). They made a ridiculous, sloppy mess! They left wood stain on my porch floor, on the concrete in front of my home, stain drops on my white trim, window screen, and storm door glass has stain. The guys used something to wipe off the outside of my storm door window that left a weird cloudy film on my storm door that WILL NOT come off! Clearly not the work of skilled craftsman. They just slapped the job together.! Uhhhhgg so frustrating!!!! Cigarette butts EVERYWHERE!!! I DON’T SMOKE!!
My white trim on my house did not need painting, but now it DOES NOW!! They sent someone to try to clean up the mess…. She spot cleaned and spot painted over the drips of dark wood stain. So now, I have OBVIOUS, spotty, fresh white paint over the original paint to try to cover the dark wood varnish drippings….This just made it worse. Spots of lighter colors on the brick of my home. Scratch’s where she attempted to remove the dark varnish. Still looks extremely messy, I’m so embarrassed! My beautiful home didn’t look like this before encountering this company.
Finally, our rock wall in my driveway was damaged, no one said anything. They ran into it and broke the end. Stones are Joe in a jumble. They actually took the time to try to put the stones back in place, in order to disguise the damages. This company is terrible!!! They caused so much additional work, I have to now hire someone to paint, and fix my damaged driveway wall, etc. in addition to looking out of my storm door through a cloudy film,…….
Save yourself the aggravation and DO NOT USE them.!!! appears they are profiting off of the good reputation of another company as they have the same name as other reputable companies who do good work.
Poor workmanship!!!
**UPDATE 9/1**
I received an email from Jonathan, who expressed how concerned and committed they are to resolve the concerns. Also how I have an unpaid balance…. Etc.
Let me first say, the reason they are now wanting to resolve the issue is due to my insurance company issuing a supplemental payment. We now have to correct all of the above concerns. When the corrections are made, we can THEN visit IF they are due additional funds.
I’m so over this…. :-( I’m sure this will not be the last we hear of them due to the desire to get every dime they can.
**Update 9/14 **
Responded to an email from Jonathan who wants to “address my concerns” and discuss the “outstanding balance”. Advised them, and our insurance adjuster, that no supplemental payment would be issued to them pending all of the repairs being completed. My adjuster agreed. Requested JK Roofing’s Insurance info. as the repair costs are mounting up and we may need to file a claim with their company. With in hours of sending email, we are sitting outside and noticed a familiar man slwly driving dwn our street, l👀king at our house. They turned arnd & drove a faster when leaving. It’s ok, we have camera/pics as proof. Is this an intimidation tactic?? I swear, we can’t make this stuff up. To be continued…
