RLS Construction Inc

We had an issue with water getting in at the seam between our garage roof where it meets with the main part of our house. The leaking happened only 2 or 3 times since the roof was installed about 10 years ago. It only seemed to happen when there was a heavy rain and wind blowing in directly from the south. The representative from the company that installed the roof several years ago could not find a problem when he inspected it. I checked into a number of other roofing companies in our area and felt most confident in calling RLS Construction. Rodney Smith came to our house, inspected the job and determined that the company that installed the roof didn't install step flashing at the seam between our garage roof where it meets with the main part of our house. The job involved removing half of the aluminum siding on second floor on the south side of the house, installing the step flashing then reinstalled the siding that had been removed. The RLS crew did a good job. The cost to do the work was not inexpensive but also not unreasonable for the amount of time and effort that the workmen expended and it appears that the problem has been remedied. Will I call RLS Construction in the future if I have a repair or project? Absolutely! They will be my first call.

We had a whole roof replacement and some drywall repair in the garage. RLS Construction is a SUPERB family owned business. Rodney the owner and Ryan his son are the most professional, kind, caring and respectful people that truly care about there clients, treating you like family. Our experience was 5 star all the way. There crew is not contracted out which says a lot about this company. There roofing crew were exceptional and there work was top notch, including the clean-up process. They also handled all of our insurance inquiries, what a blessing! This company only uses high quality materials that will last. They are truly a wonderful company to have your home projects completed, we are so happy to have found them through our neighbors that had also had a roof replaced. Our roof looks amazing and we are so happy with the outcome. If your in the market for a roof replacement you will not be disappointed with this company, there work ethics and customer service are exceptional. It's hard to find a reputable company these days that do exactly what they promise they will do! We are blessed to have found a trustworthy company for all our future projects. Thank you RLS and God bless you all! B&K

We had an excellent total roof repair this summer 2021. Ryan (sales director) inspected the roof and determined that it was damaged from storm and needed repaired. The insurance adjuster came out and agreed. RLS Construction helped by 1) encouraging me to do the claim and get the roof fixed - I was dragging my feet 2) roof was total repair with extra new enhancements to bring it up to code. 3) they worked with my ins company and was no problems. Ryan also was flexible with allowing us time to choose the roof color and was no high pressure sales. We are really happy with top of the line Owen Corning deluxe shingles and was installed in a day. They even made extra sure to beat the storms that week by starting earlier and bringing on more crew. I was able to get to know the owner Rodney also as we chatted. My home is now the best on the street / Eastgate and really happy that there was no hidden charges/ work done right/ team on time and no issues with getting them to start. Also, you do not need to pay anything until the job is done. Nobody does that anymore. Way to go 5 stars. Thanks!

*EDITED* The owner of this company and his son called and texted me 3-4 times today to follow up on my negative online reviews. I am changing this from a 1 star (NEGATIVE) to a 3 star (NEUTRAL) review. Because I do feel slightly harassed, I will leave the text of my original review up for public reference. RLS - I will not be further editing this review. Please stop calling. Original review: "I called RLS construction multiple times for a roof repair and communication was very poor.... they gave me the run around for 2 weeks and ended up refusing to bid my job. I needed a simple chimney resealed on my historic home and they acted like the job was waaaay too complicated and hard to deal with. They had one guy come out and tell me he didn't feel safe getting on the roof (a flat section of roof 2 stories up) so he would send a drone. That's fine, but the drone never came. Then he decided he would send another guy who AGAIN did not get on the roof, but FROM THE GROUND WITHOUT EVEN SEEING THE ISSUE he told me that it was a "pre-existing condition" (?!) and that they would not be interested in bidding the job." The solution: Fortunately, I was able to find a different roofing contractor to come out the same day, after one simple round of calls/texts. They came within a few hours, equipped with ladders, and were able to get on the roof and give me a quote within the hour. They offered me several options for solutions, ranging from lower price patching to wholesale replacement.

Ryan from RLS Construction, Inc worked with me and my insurance to get my roof replaced from bad wind damage. He was extremely responsive, friendly and knowledgeable and has a true passion for building customer relations. During the entire process he was very easy to reach and always informative of what steps were being taken. Ryan committed to completing the job in the next two weeks and they did exactly that. He even showed up during the roofing process and ensured the guys were completing the job in a timely fashion. After the roof was completed Ryan did a final inspection and took pictures of all the work on the roof. I was very impressed with the quality and true professionalism of this company from start to finish. I will definitely recommend RLS construction to any of my friends and family!