AAA Septic

It is hard to get any crafts person to return call or show up on time in Franklin county much less on a late Friday afternoon. After a panic call from me on a Friday afternoon to AAA, Seth and Harry the younger were at my house ready to solve my problem. After finding what we all thought was the problem they got us going for the weekend and set a return date. Return date they were here early and started working before I even knew they were outside. After a little more investigation they found a more serious problem and had to reset the work until the next day. On that day they were here about 5 hours replacing my septic pump (32 years old) float valves and redoing the pump line with upgrades and then pumped our septic tank as well. Getting us off the hook to Franklin county for another five years. They were well organized and wasted little time and worked well together. Very clean and neat working not to damage plants, etc. They educated me on what they were doing and why and how which will help in the future. Couldn't ask for more. I judge local workers by how they show up and how they are organized. I do not enjoy having a train wreck work on my house or stuff.Seth and Harry were well groomed, clean uniforms, organized work truck, no wasted time hunting for stuff and left the area as clean as they found it. I will use AAA for any septic issues in the future and would highly recommend them to anyone. I forgot to mention Seth's mom whom I spoke with on phone and was very helpful and understanding. A great conversation. Sorry to leave you out.

I called AAA Septic to obtain an estimate to fix my septic. My septic had water standing in the drain field. I called 3 septic companies to get estimates. One septic company never returned my call. The second company returned my call & told me my system was too old to replace (without even coming to look at it) & suggested that I call a soil scientist get a plan drawn up & put in a new septic system to the tune of $9,000-$10,000. However, AAA Septic gave me a time & date that they would come & told me they would call me on the way to my home. They called me promptly during the time frame they said they would come & told me they would be at my home within 1 hour. There were 3 guys (Seth, Harry & Fisher) in the truck to give me an estimate. They were at my house for about an hour & a half. They found the septic tank with probes, pulled equipment off the truck that included a hose with camera to see what was wrong with my septic. In that hour & a half, these guys worked tirelessly to determine what was wrong with my system. They took the time to explain what was wrong & fixed it while they were here. In an hour & a half, these guys had me up & running with no problems. The bill was so much less than had been quoted by other people. I can assure you that AAA Septic has my business & I will be sending everyone to them for their above grade service!! Thank you for making it so easy to get this fixed!! The guys were polite, knowledgeable & extremely helpful!! Call them for all your septic needs!!

Four days before a week-long family event at our lake house, our septic pump stopped working. The previous owners never mentioned any maintenance requirements for the system and, as life-long city folk, we had no personal knowledge of how to deal with a non-functioning system. We called AAA Septic and they sent two guys out to inspect the system and empty out the septic tank. They explained every step they took, and what needed to be done regarding the pump to get the system up and running smoothly. The next day, three more young men arrived promptly as promised and after examining the pump, as well as the tank, they said we needed a new pump installed to make the system operable. We explained our predicament – that time was an issue as we had 25 people from Ohio and North Carolina arriving at our house in 48 hours. They made a couple of phone calls to their office, rearranged their schedule so they were free to get the work done in time, and headed to Capps to get a new pump. To our great relief, they had the pump running smoothly by Friday afternoon. Before they left, they made sure the lawn was repaired and reseeded, and explained to us everything we needed to do to avoid a repeat of the problem. Throughout the time they were at our house, they were prompt, very professional, extremely knowledgeable and proficient. To be sure, we will use them again, and wholeheartedly recommend AAA Septic to others.

I highly recommend the very Professional Ladies and Gentlemen of AAA Septic they were very courteous from the moment i called on a Sunday afternoon with a backed -up septic system. They quoted me a price which i thought was very fair and within a few hours on a Sunday Seth arrived one of the owners and was very professional in all aspects including explaining exactly what he was going to do. After completing the pumping out of the septic tank he also recommended installing risers (above ground access lids) so the next time I didn't need to dig up the yard to get to the septic tank again. Seth recommended that I have the tank pumped out every 5 years to ensure its proper operation. I was very pleased with there service and would recommend AAA Septic to anyone. Sincerely David Schmidt Boones Mill, Virginia 3 years later and AAA septic services was at my neighbors house and I asked them to check my septic system while they were here and due to an increase in my family size from two to five people it was time to have the tank pumped again. Keep in mind that any time you increase the usage by the number of people you have in your home you shorten the time in between septic tank pumping . Again my heroes saved the day as the tank was full and needed pumping. I can’t thank the great people at AAA septic services for another great job.

After trying to contact the septic service the former owner of our home had used to no avail, I asked my brother for a recommendation. He had used AAA and we were so happy he gave us their contact info! I called on Monday and they were able to come on Tuesday. They arrived in the morning, as we had scheduled. This was the first time for us and the previous owner had said the spot in the front yard was from the old tank. It was not. When they dug down (no riser) AAA found the cover had been cemented shut! When they dug the other end, they first encountered two cable wires crossing the cover. The guys were able to work around it, open the cover to the access and pumped out the tank. We decided this digging thing was not the way to go moving forward so made arrangements for another crew to come out to put in a riser. We contacted Shentel and they came with in an hour, tested the cables and removed them. When I notified AAA, they were back by 4pm to install the riser. They graded the soil around it and put down grass seed. Everything was done with care. They also went over the dos and don'ts of septic systems. AAA made us comfortable through the whole process. We will definitely use them in the future and will recommend to everyone!