HOMEMASTERS

Earlier this year, we started the process to select a roofing contractor. We selected Homemasters of Vancouver for our job. Excellent leadership and values start at the top, and Bill Whitlow, owner of Homemasters Vancouver, has assembled an excellent team. Greg Gersen, Project Manager, inspected our roof and provided a report on the condition of our roof. He developed a detailed proposal including pictures taken in our attic showing areas of concern. Greg patiently answered our questions, and we felt no pressure. The project was completed on time and on budget. The roofing team worked hard each day, and the overall project was completed in four days as intended without interruption or delay. The team that replaced our gutters was excellent as were the painters who did work on the job. Our gazebo was repaired by David, the handyman, reroofed to match our house and repainted. It now looks great. At the end of each day during the project, the crew cleaned up our property. We were very pleased with Homemasters from the crew on site as well as the team in the Homemasters office. This was a job well done with no surprises. Five stars earned and five stars awarded!

What a shock it was, Bill, when you and the HOMEMASTERS’ crew showed up at our door to let us know about the HOMEMASTERS Christmas Contest – and that our family had won a free roof! We were just stunned. We had been planning on re-roofing the house for some time, hoping to avoid financing the project. What a blessing! We are grateful to our 5 children and many friends for helping us get the “votes” for the contest – and grateful to HOMEMASTERS for your generosity and the great job you have done! The roof went on very quickly. The HOMEMASTERS team was courteous and friendly from the start. We thank you for installing the skylights for us, as well, and during that project the professionalism of your crew really stood out! They did excellent work inside and out – and did an immaculate job of cleaning up after themselves. We have a new 50-year roof and are extremely satisfied. We know both the material and work are trustworthy and we will be having HOMEMASTERS in our home for more projects in the future! (Posted on behalf of my parents, Eric and Jerry Burd who don't have Facebook!)

Christmas Eve day is not the time you want to see water dripping through your living room ceiling, but alas. We contacted Homemasters and received a call ON CHRISTMAS DAY regarding scheduling for someone to come out to see what was happening. If that isn't 24/7 then I don't know what is. Lucas and Jacob came over bright and early the next morning to tarp the roof and do a basic assessment, and were able to get the work done later that week. Plaster Master Jay joined the party a few days later to repair the damage to the wall and ceiling, and Jacob returned with Emilio yesterday to paint away any last speck of the issue and throw down some replacement insulation upstairs. A thoroughly professional job was carried out by all members of the team, and I wouldn't say that I can't wait to have another emergency house issue but I absolutely know who my first call is.

We recently had a custom patio cover built by the crew at Homemasters Vancouver and would highly recommend them if you want a quality product and the job done right. Everyone involved performed their role expertly. Stefan, the project manager, came out to do the estimate and listened patiently to our requirements. He made appropriate recommendations and produced a fair bid. David and Jim were the builders of the structure and did a great job. Their attention to detail and thoroughness was evident throughout. Eli & Carlos did a fine, fast job on the gutters, and Marco, Enrique, and Jacob finished it off by installing roofing which perfectly matched the main structure. The end result turned out better than we imagined and the final cost was exactly what was quoted. Thanks to Bill and all the team.

I don't normally post reviews but after an initial disappointment I was very impressed with Homemaster's customer service. I got an estimate to install a gutter with leaf covers on an attached pergola. The scope of the work evolved from a simple add-on gutter to removing and replacing the existing gutter and downspout which more than tripled the estimate. After paying the bill, on the first dry day I went up on the roof to inspect the install and realized they had not installed the covers. Homemasters not only removed the $300 charge for the covers they returned and completed the work at no charge. Greg Gersen did a great job keeping me informed about the changes. I will definitely use them again for future projects