RoofER

After a hailstorm damaged our house, we were dreading the insurance claims process and the search for a trustworthy contractor, but thankfully, we found RoofER, and they turned a stressful situation into an overall positive experience. RICHIE RILEY was an absolute lifesaver. He tirelessly navigated the complex insurance claims process, spending countless hours on the phone and exchanging what felt like hundreds of emails to ensure everything was covered. His dedication and persistence were truly remarkable, especially when dealing with a less-than-cooperative insurance adjuster. We honestly don't know how we would have managed without Richie, it would have been frustrating beyond belief. Once the project was underway, RoofER's team delivered with efficiency and attention to detail. They replaced our roof, siding, and incorporated multiple upgrades we'd been considering. The entire project was completed in less than a week, and the results are outstanding. Our house looks better than ever! We wholeheartedly recommend RoofER. Richie's expertise, unwavering commitment, and tireless advocacy made all the difference. If you're looking for a hassle-free restoration experience and a beautiful outcome, look no further than RoofER! And seriously, ask for Richie Riley, he is as good as they get!

Roofer repaired our roof from damage caused by a hail storm. Initially Patrick Robertson inspected our roof, took lots of photos, and presented our case for a damage claim to our insurance company. Patrick was very courteous and very knowledgeable in preparing the report. After our insurance company approved payment, Mike Rafter met with us and explained what types of materials and installation would be available for the amount approved by our insurance company. We considered the possibilities and decided to also spend some of our own funds to get the upgrades we desired. Mike Rafter was very knowledgeable of the available roofing materials and their costs and answered all our questions as we deliberated the possible choices. After having made our choices of materials, the installation team arrived and began the process of removing our existing roof and installation of the new roof. This team was very proficient and also very neat. after a day of material delivery and two days of installation, the job was completed and all debris taken away. I would highly recommend RoofER for their skills, knowledge of the field, courtesy, ability to present the case to the insurance company and the quality of the work done by the contractors chosen by them. Gerald Cook Fairfax, Va.

RoofER was great to work with and made the process very easy. I am a planner and researcher by nature, so when they knocked on my door and offered a free roof inspection after a storm in my area, I almost declined. I let them inspect my roof while researching their reviews online and was impressed. They replaced my roof, gutters, down spouts, indoor drywall water damage, and all of my siding to include door & window trim. My house looks brand new and the process was incredibly smooth and at the right price. They helped us work with our insurance company to get the coverage for the storm damaged items and were very competitive with the upgrades we had chosen. Everyone we worked with was awesome but we wanted to call out Francis, Kris, Zach, Kyan, Ford, and the entire work crew for each portion of the project. There were many moving pieces and everyone was so professional and ensured the project progressed at the appropriate pace for high quality workmanship. Each area of the company was always super responsive every time I had a question regardless if I chose to text, call, email, or whatever! Truly top notch! I personally never leave reviews; this company just really did impress my wife and I and we wanted to let everyone else know they are out there.

I had the pleasure of working with Richie, Alex, Nestor and Ford at RoofER for my roof replacement. My claim with the insurance company ran into issues. Richie worked patiently and dilligently with me and got the issues sorted out with the insurance. I also have a 1967 home which posed some technical challenges adhering to the modern day code. Alex worked closely with me and the project team and got to an acceptable resolution that meets the modern day code. On my request, Ford helped with scheduling the soonest installation date that worked for both of us. On the day of installation Nestor was easily reachable for any requests or questions I had and they sent a well mannered professional cheerful crew who did the job in about 7-8 hours. I really have nothing negative to say about the team at RoofER. The true test of an organization is how they handle difficuly situations and there were some complicated situations with my claim and the overall project. In my view, RoofER has withstood the test of character and come out with flying colors! I have no reservations with making a strong recommendation to engage with RoofER for your project needs. They are an extremely professional group of people with high integrity to work with and will not let you down.

I recently had the absolute pleasure of working with RoofER to replace my roof, and I cannot express enough how impressed I am with their service. From the get-go, I was impressed with their professionalism and expertise. The team went above and beyond to document the damage and handle the insurance claim process. Their courteous demeanor and in-depth knowledge left us feeling confident in our decision to work with RoofER. Once our insurance claim was approved, Ford and his team guided us through the selection of materials and installation options within our approved budget. Their thorough understanding of roofing materials and costs allowed us to make an informed choice, and we even decided to invest in some upgrades. The installation team was equally impressive - they completed the removal of our old roof and installation of the new one with remarkable efficiency and tidiness in just two days. I wholeheartedly recommend RoofER for their exceptional skills, profound knowledge in the field, professionalism in dealing with the insurance company, and the unmatched quality of work delivered by their contractors. If you want a hassle-free, top-notch roofing experience, RoofER is the name you can trust.