Fab Build Pro

On 21 Sept 2024 at approximately 1215, one of your service trucks driven by an older man met another employee driving a gold Ford Escape Limited, parking along Great Berkhamsted Drive, in Aldie, VA. The older man chastised the driver of the gold Ford (a younger man 20s-30s) for being late, the older man exclaiming he’d been in the ‘service’ and it was important to arrive for work on time and then launching into a discussion to which i did not pay attention. They then raised the hoods of both vehicles, your company vehicle parked 25 feet away from me and their conversation distinct, while they connected their jumper cables. A third employee, a woman, approached me asking for a moment of my time to talk about my roof. I asked if she’d seen our community’s no soliciting sign, stated “no I’m not interested in being pestered while enjoying my time,” and asked her who she worked with, to which she refused to answer. The older man, overhearing our discussion stated clearly that they all worked together, for Fab Build Pro - which fit what written was on the truck. After ten minutes or so your visibly marked truck, driven by the older man and with the woman as a passenger departed. As the younger man in the Ford SUV turned to drive away he flipped me “the bird” with a long and glaring stare, middle finger raised high and proud. Contact me if you want license plate numbers or better physical descriptions. I hope your employee driving the Escape I returned home safely. I noticed his vehicle was stopped in the middle of traffic in two subsequent locations on Tall Ceders Parkway around 1320 and again around 1400 on Stone Springs Blvd, being jump started by kind passers by. I don’t believe your company wants such representation to the community and I certainly don’t want your representatives who behave like this visiting me at my home and in my community. I’m a little insulted by the young man’s gestures. Given he was with your very distinctive truck (name, website, phone) as he’s a company representative and his actions of flipping me off as a gesture connected with your company. Customer service negative 5 stars if it was a valid selection.

My house was hit with wind storm last year . Fab build pro was in the neighborhood fixing local homes so I spotted one of their trucks and ask a driver if they can give me an estimate . One of their inspectors pull over immediately got out of the vehicle briefly explain the process and in matter of minutes he was on my roof. After they were done with inspection he told me my house has severe wind damage and Suggested Insurance route mentioning that everything will be covered by my Carrier since is catastrophic related issue Mentioning only portion I will be responsible for is my deductible. I like what I heard and I proceeded with filing a claim. Fab build pro representative was holding my hand from start to finish while dealing with insurance and meeting up with adjusters and my roof came out better looking than ever . They made insurance process totally painless . I am so happy and pleased and grateful with everything they did for me and my home . Highly recommend !!!!

I had an exceptional experience with Fab Build Pro for my roofing and contracting needs. From the outset, their communication and transparency stood out, providing a detailed estimate and addressing all my questions. The quality of their workmanship exceeded expectations, with a skilled and efficient crew delivering precise results. What impressed me most was their customer-centric approach, maintaining a clean work site and ensuring my satisfaction throughout the process. Fab Build Pro also demonstrated a commitment to using high-quality materials, reinforcing my confidence in the durability of their work. I wholeheartedly recommend Fab Build Pro for their professionalism, expertise, and dedication to customer satisfaction – a definite five-star service!

I was looking for a local company knowledgable in roofing services to give me a consultation on a new roof project for my grandmother’s house which was on the brink of needing repairs. I needed to know if our vision for the new roof was possible and Fab Build Pro took time explaining everything and what was recommended. The company was recommended to me from a family member and I agree that the experience was excellent. A very professional and highly knowledgable team that I would recommend to others and reach out again for future services.

We had intense rain a few weeks ago and unfortunately discovered a leak. Called this company to have them come out and they got me in next day. They helped me put a quick fix and broke down what we needed to do in order to have a permanent fix. Fabio, took his time out explained everything from A-Z. Happy to say he helped me get a brand new roof for only the cost of my homeowners insurance deductible! I thought I would be paying the whole thing, but due to it being storm damage it was the opposite and I’m so happy! Thank you guys!