BRAX Roofing

I recently contracted BRAX Roofing to perform a gutter and downspout replacement on my house. After scheduling an initial consult, the estimator was very knowledgeable about not only the scope of work but the type of materials and method of construction that would be used. He explained in detail how wrapping the fascia board in coil stock (aluminum) would help to preserve the life of the roof's edge line and provided an alternate pricing to do that work (did not lump it into the bulk cost or hide it). After deciding on the final scope of work and executing a contract, BRAX scheduled me within 2 weeks of a signed contract. They arrived on the day and time scheduled, and performed the fascia wrap and demolition of existing gutters and downspouts. During demo, they discovered fascia board (wood) that was rotted and damaged beyond salvage and called to notify me that it would need to be replaced. Before continuing with the work, they notified me and requested my permission to proceed with the additional work which was an additional charge. Very professional to do this (most contractors just tack it on the bill at the end). This was supposed to be a one day install, however, the machine used to fabricate gutters had broken down. I was notified the same day the crew started that it would be one additional day (no big deal). The second day, the crew arrived on time and installed the gutters and downspouts in a timely manner. Upon review of their work later in the day, I noticed they forgot to install a small run of gutter and one downspout at the dormer roof over a window on the second story of my house. I simply called back to the project coordinator and he apologized and had the same crew back out the next day to complete the installation. Payment was offered over the phone or online, and closeout documentation and photos of the progress and finished product were sent out. All in all, a good value for the money invested in these types of projects. Be sure to ask all of your questions up front and inquire about additional features/options as well as pricing. Would recommend this contractor and use them again. Have considered using them for a full roof replacement project in the future.

We used BRAX Roofing to rehab the exterior of an old shed. This is the second project done by BRAX at our home. This time the project was mostly siding, though it did involve replacement of the shed roof, as well. As before, our project expert was Chris Sousa who guided us through the possible solution, the products involved and details of the work needed. The project involved removal of all existing T-11 wood siding and full replacement of the roof, to include replacement of the substrate. The majority of the discussion centered on the siding solution. We chose to use Hardie board siding on top of new plywood substrate. The project was accomplished over 3 days. The project team was efficient in both demo and siding/roofing. Of note, the team had to work in a very tight space close to landscaping. They were very attentive to the landscaping and completed the project with no damage. There were a number of design questions that arose during siding construction and the team discussed options with us to ensure that the solution would meet our needs. The work teams that came to our house during the replacement project were professional, courteous, efficient and expert in every aspect. The teams cleaned the area of debris each day, with the thorough site cleanup the final day. We feel we paid a fair price for exceptional products and service. We highly recommend BRAX Roofing for any siding/roof project you have.

The roof replacement done by BRAXX Roofing was absolutely professional from start to finish. Chris Sousa, sales, worked with me from roof inspection to documentation of storm damage to meeting with the insurance adjuster, convincing them that the storm damage was so substantial that they approved (and paid for) the complete roof replacement. Chris Sousa worked patiently with me, a tough business woman, to get everything done the way I wanted it. The whole roof replacement + extras cost me about $35 out of my own pocket ! WOW and YEAH ! Chris Sousa and the roof replacement crew, including Daniel Angel, Marvin, and Arturo went out of their way to maje sure that I was happy with everything incl. protecting my pool from falling debris and cleaned up thoroughly when the work was done. In my wildest dreams, I could not have imagined a more professional, supportive and pleasant way to get my roof replaced. I would recommend Chris Sousa and his BRAXX ROOFING team without reservation to anybody. Thank you, Chris, Daniel, Marvin, and Arturo for an excellent job ! You are welcome at my house at any time !

My roof replacement job went as follows: The proposal from Brax was super competitive. The sales person was knowledgeable, offered some great suggestions, and I never felt under pressure. Once the contract was approved, I worked with an office staff member on scheduling. He was great. Once the date was set, they stuck to it. I also worked with him as the on site team did removal of the old roof. The office staff member communicated clearly what the on site crew found and the suggested solution. Fortunately for me, no major issues were found. The on site crew continued their work on the roof. They were very professional and respectful. Also very diligent, only stopping for lunch. I observed the progress and was overall very pleased. Clean up was also excellent. After the job was complete, I received a phone call from the office staff member asking if I was satisfied. Thank you to the Brax Team for a job well done!

After the early 2018 wind storm, our roof saw significant damage on one side. After looking at review sites and making phone calls, I had several companies come out to take a look. Hands down, BRAX was most impressive with not only their roofing knowledge, but their knowledge in how to work with the insurance companies. BRAX went up to bat for me against my insurance who wanted to pay a claim for less than the true damage that was done. In the end, BRAX was able to get a quality roof installed after the back-and-forth with insurance to get as much covered as possible. Scheduling was a breeze, they showed up on time, and it took less time than quoted. They are professional and fair while wanting to do the right thing. Big thanks to Mason, Damon, and Jack for their help.