Beyond Exteriors

My experience with Beyond Exteriors is truly beyond my expectations! I have two stone balconies (flat roof) leaking badly. Beyond Exteriors helped to remove the existing concrete and stones, added proper slope, replaced with water proof Duradek, re-attached the gutter with proper flashing. Solved water leaking problem for good! From beginning to end, the company demonstrated their excellent customer service and professionalism with superior expertise. In office Linda is super friendly and efficient, always follow through with calls and timely appointments. Estimator Andrew is very knowledgeable, explained the problem and present the solutions with clear pictures. Andrew is very responsive to follow up questions regarding the proposal, always answer my questions within 24 hours, compare to other companies I have to wait for days to receive email response. My project manager George is very professional and extremely knowledgeable about the subject! He clearly communicated the process, challenges and expectation with me. Patiently answered my questions and concerns. Working with George is like having a good education process, not only got the problem solved, but also learned quite a bit on the subject. The process took three weeks due to heavy rains, at the end of each day the workers cleaned up the work area if forecast rain the next day, they wrap up the balcony with tarp really well. When project completed they did a very good clean up as if they never been here. And it's worth to mention that with the record heavy rain in July, there is not a drop of water leaked from the balconies! Working with Beyond Exteriors is truly a five-star experience! If I have roofing or siding needs in future Beyond Exterior will be my first choice. And I'd feel confident to recommend Beyond to all my friends!

Exceptional Customer Service!! I interviewed 7 Roofing contractors in the Alexandria and Springfield, Northern Virginia area. Beyond Exteriors blew the competition away with technical knowledge, attention to detail, roofing workmanship and customer interaction every step of the process!! Their pricing was fair and right in the middle of the pack of the other 7 Roofing companies. They explained every aspect of the roof, flashing, vent caps and installation process so patiently. Installing custom copper vent caps versus the industry standard plastic with rubber gasket. Any adjustments on the contract were made on the spot on a laptop and printed. Customer Service for a start date, delivery of the materials and instructions for the home owners were flawless! Beyond Exteriors has a dedicated professional roofing crew that covered all the shrubs around the house, yellow tape to restrict the area and debris was rolled up on the roof and dumped into the truck reducing excess debris and/or nails falling around the house during removal of the old roof. The roofing crew was clean, organized and never stopped for lunch or breaks...that I noticed. The crew cleaned up continuously as they worked the roof including extension cords, tarps, caulking tubes etc. Beyond Exteriors 100% workmanship guarantee, attention to detail, timely, clean and safe work site make them #1 for any of your exterior home improvements. Reliable, excellent follow-up and customer service! BE knows their business and stand behind their workmanship 100% !!

We first hired Beyond Exteriors to inspect a window on our townhouse where water was coming in and damaging the drywall. They were able to effectively diagnose the issue and clearly explain what had happened and why. George was by far the most professional and well-spoken contractor I've hired. He has a wealth of knowledge regarding his craft that he is always more than happy to share. The second job we had them perform is trim replacement around the outer windows of our house. Again, George came out and clearly articulated what they would do and was very specific about why the way they would do it is the best approach to include advice on building materials and options. Again we were completely satisfied with the quality of service and craftsmanship. The last project we hired them for was to seal around a window we thought had some leaking issues. Initially, there was a miss-communication and the work was done on an incorrect window. However, once this was discovered, the owner of the company immediately took responsibility, apologized, and had his crew do the exact same repair plus additional preventive repairs on the correct window at no additional cost. Based on these 3 experiences, we will continue to use Beyond Exteriors as our go-to contractor. Their professionalism and quality of service are unmatched. I would without a doubt recommend them to anyone.

Excellent experience dealing with Beyond Exteriors. Very professional, quick to respond out to provide estimate, and were able to come out the following week to do the job. They installed new gutters and downspouts, leaf guards, and repaired fascia for me, and did a wonderful job. I've had contractors do work at my house, and some are good with clean-up while others aren't. Aside from the fact that I had new gutters etc installed, I couldn't even tell that the installers had been to my house b/c they didn't leave any debris behind. Also, great customer service. I rec'd a call the day prior to confirm installation, then a call afterward to follow-up. Very professional. I rated BE a `B' on price (I gave them an `A' for everything else), as I think their prices may be slightly on the higher end, but, being a gov't worker, I know that choosing a project solely on price is not always beneficial for the customer. I've learned that you pay for what you get. I am very happy with the level of customer service and quality of work received from BE can't emphasize this enough. I know I'll need a new roof eventually, so I'm definitely going to call them again. I recommend Beyond Exteriors for 1.) quality of work 2.) great customer service 3.) promptness of installers.

The entire team we worked with at Beyond Exteriors was by far the most professional company we have work on the exterior of our home. In the past Beyond Exteriors did roof repairs for us, but recently they replaced two types of roofs on our house, shingled and flat roofs. The team is proactive and communicative, they informed us during each phase of the project what we needed to do, what the costs were, and followed up with us that we were happy with the work they did. We were extremely satisfied with the entire Beyond Exterior team and the work they did for us. The team that did the roof installation took great care of our property and were considerate of our neighbors while they did their work. For all of the demolition and installation work they did, they were meticulous in their clean up when the work was completed. From the sales person, to the project manager, to the individuals in the office, and the team doing the installation the people at Beyond Exteriors have set the bar high for companies doing home repair work. Thank you to the entire team.