Xperience Roofing

I posted the below in out Nextdoor Neighbor application to let my fellow neighbors about the excellent service I received from Xperience Roofing. I want to add that working with Terry Placker, Nick Diaz and Alex Weitzel made the entire process easy and stress free. It is very rare combination when you can find a team that does everything they promise and then go over and above to ensure you are satisfied. It was “my pleasure” to work with this outstanding professional team. If you are in the market to get your roof installed, look no further and call Xperience Roofing I used Xperience Roofing and I am 120% satisfied. After having no less than 7 contractors tap at my door and give their pitch on why I should use them, I dismissed them when they couldn’t answer my questions satisfactory. A good hailstorm always brings the “2 men and a truck” who claim to be the resolution to your damaged roof. As a homeowner you have to use extreme caution and your “BS” detector needs to go off when something doesn’t sound right. I choose Xperience Roofing after they got through my questions. The first thing they did was an inspection of my roof and took pictures. They showed me the results and send me copies. I filed a claim and the insurance adjuster called to say what time he would be here. Xperience was here and met with the adjuster. They discussed their findings and reviewed his findings. I was included in all the conversations and knew exactly what would be included in the report back to my insurance company. There were no secrets or surprises. The Xperience project manager came back a few days later with an itemized list of the materials, the process they used and the warranty guarantees. It was at this point I made the commitment and signed the contract. Up to this point, I could have chosen another contractor. Xperience kept me informed every step of the way. They arrived on schedule, did everything and more. During the attic inspection, they pointed out a misaligned duct, fixed and used metal tape to make sure it would not happen again. I highly recommend Xperience. But even if you don’t use them… be smart, ask questions and don’t be afraid to walk away if something doesn’t seem right. Feel free to contact me if you need any information….

I recently had the pleasure of working with Dominic, a project manager at Xperience Roofing, and I cannot praise him enough. His dedication and attention to detail were truly remarkable. Thorough Roof Inspection: Dominic climbed up on our roof and meticulously marked all the damage. His keen eye ensured that the insurance adjuster could clearly see every issue. This proactive approach made a significant difference in our claim process. Claim Assistance: Dominic went above and beyond by helping us open the original claim with the insurance company. His expertise and guidance were invaluable during this crucial step. Color Selection: Choosing the right colors for shingles and drip edge can be overwhelming, but Dominic made it a breeze. He patiently walked us through the options, ensuring that our new roof would not only be functional but also aesthetically pleasing. Xperience Roofing’s Excellence: The team at Xperience Roofing did an outstanding job replacing our roof and gutters. Their professionalism, craftsmanship, and commitment to quality were evident throughout the project. Insurance Collaboration: Xperience Roofing worked seamlessly with the insurance company to acquire the recoverable depreciation by providing accurate documentation. Having Dominic assist us directly with our homeowners insurance was invaluable. His expertise in handling the claim process minimized our interactions with the insurance company. In summary, Dominic’s exceptional service and Xperience Roofing’s expertise turned what could have been a stressful experience into a positive one. I highly recommend their services to anyone in need of roofing repairs or replacements. Thank you, Dominic and Xperience Roofing, for exceeding our expectations! 🌟🏠🔨

Ashley Elliott with Xperience Roofing is knowledgeable, eager to help and easy to work with. Managing home remodels, I have used a few local roofing companies to do completes/fixes for me and the customers that I have. All of the before mentioned companies told me that my personal wind damaged roof was not worth getting insurance involved nor did they want to even try. I heard about Ashley from a relative that she helped with a wind damaged roof and am so happy that I gave her a chance to help me on this one. Ashley came and did an inspection after my insurance denied my claim based on their own third party inspection. Ashley continued to work with me and my insurance company to prove the damages and got my entire roof paid for! What a relief to have an advocate in my corner! She had everything in order from inspection, Insurance emails, choice of shingle, supplies and answered all of my questions quickly. Ashley and Chris Wimpy also dealt with the city code office when it was realized that my roof had some code issues. Such great people to work with! Emails and phone calls were being sent immediately to get issues resolved. I always knew what was going on and what the next steps were. On the day of install my property was completely covered and protected during the tear off which was complete by 10 AM. These guys are not messing around. The guys on the roof doing the work were all polite and careful with my home. Ashley showed up multiple times during the project to make sure that the special instructions that she had outlined were followed to a T. I will always use and recommend Ahley and the team at Xperience roofing. Thank you again for all of your help!!

We were recommended Xperience Roofing from my wife’s parents. They said they did excellent work and that Terry Placker was absolutely wonderful to work with. We gave Terry a call and in a day he was out at our home with his team doing extensive review of our roof, gutters and fence from hail damage we had received. The amount of pictures he sent over and areal drone videos were amazing. He could show us exactly what we were dealing with. Based on our talk with Terry, we signed up and he said he would be 100% available every step of the way. Terry was on the call with when speaking with insurance company and he was able to provide the exact information needed. When it came time to do the work, Terry was on site with his crew the entire time. Terry and his team made this process so simple and really worry free. The way his team protected our home during the roof removal and they quality and timeliness of the whole project was top notch. I know there are some companies out there that promise one thing deliver another, but with Terry Placker and Xperience Roofing they will absolutely deliver on everything promised. I do not want to replace our roof anytime soon, but if it has to be done there is no one else we will use but Terry Placker and Xperience Roofing. Bottom line is that Terry Placker is a stand-up, honest guy and the Xperience Roofing team does excellent work!

From the moment I reached out to Xperience Roofing, I knew I was in capable hands, but it was Dominic who truly transformed this experience into something memorable. His professionalism, expertise, and genuine care for our needs were evident in every interaction. Dominic went above and beyond in every possible way. He was not just a roofing expert he was a beacon of hope during a stressful time. His attention to detail, prompt responses, and unwavering commitment to quality were nothing short of remarkable. He walked us through each step with patience and an understanding that was deeply reassuring. What stood out most was Dominic's heartfelt dedication. It felt as though he was treating our home as his own, with a level of care and consideration that was profoundly touching. In a world where customer service can often be a forgotten art, Dominic reminded us of its true value. I am overwhelmed with gratitude for the exceptional work done by Xperience Roofing, and most importantly, for the gift of meeting someone as outstanding as Dominic. He didn't just fix our roof; he uplifted our spirits and gave us a sense of security that is priceless. Thank you, Dominic, and Xperience Roofing, for your exemplary service, your kindness, and for making us feel like more than just clients - but part of a family. Your work is not just skilled; it's a form of caring artistry.