MTM Roofing

Extremely dissatisfied with MTM Roofing. We had them do our roof in mid-2022. This last November we started having a leak come into our house at the chimney. When I reached out to MTM roofing they said they would send someone out. I was pretty regularly speaking with Jackie and she kept saying that the owner was pushing to get the contractors out. I was also told that they would cover any and all damages that come from the active leak inside the house. This went on until January when I finally got someone out to look at it. They said it was flashing. They fixed the flashing and that didn't work. Then they came back out and said it needed to be completely replaced (all the while my roof leaks every time it rains/snows). Finally they came out with a tarp as a temporary fix. When this didn't work they said someone would come redo the roof around the chimney. This was at the end of January. I regularly asked for updates since we have an active leak. The last correspondence I have is from February. Now it appears that all of their phones are out of service and they aren't answering any calls or texts to the mobile phones that I have. The urgency to fix a problem with a roof that they installed was just not there. The fact that it took 2 months to even get someone out to my house was ridiculous, regardless of the weather or time of year. It almost feels like I'm going to be on the hook to pay for the re-roofing and all of the damages in the house because they have just stopped responding to any calls. If they come back out and are still a business, stay as far away as you can get.

Myles, Jake and Ryan are all amazing! They made it so easy getting our roof complete from start to finish. They did the initial work up front with an insurance claim and met with the agent at our house to be sure we were getting what we needed. Myles was always quick to respond to a call or text and follow though with anything we asked. From tear off to installing the new roof, it was done in 2 1/2 days. They took great care of our yard/plants, garden to make sure they didn't get damaged and they made sure clean up was almost spotless! Myles made sure to get on the roof after final installation to be sure everything was the way he expected it to be to his standards and did some additional clean up. We would recommend Myles and his company without any hesitation. Awesome and trust worthy guys!

MTM has been really good to work with. Chase was professional, respectful, and was resourceful. We were in need of some repairs to our shingles especial one area that had missing shingles for years and water was beginning to rot the wood. MTM was in the area and we took advantage of a company that knew how to work with insurance companies to help homeowners repair their roofs. No pressure sales and a willingness to go above and beyond. After the roof was installed Chase did the unbelievable and picked up the nails that the roofing crew failed to clean up. He took care of us like I have never seen or worked with before! Thank you MTM for taking care of our home and our family, showing you cared more for the people than the money you made from the repair. Thank YOU! Staven

I have been very impressed with MTM Roofing. The bid process was very smooth, both Ryan and Myles showed up and took the time to explain what they thought would be best for our home and go over their process to achieve what we needed. I felt that their bid was fair and competitive. Once I agreed to move forward they were able to quickly squeeze me into their busy schedule even when their shingle supplier couldn’t deliver for another week or more. Ryan and his team hauled shingles manually up on my roof to get my project done faster. I was happy with the workspace they kept as well. At the end of every day they cleaned up all scraps, trash, and nails. We are happy with our new roof and ridge venting system. I would definitely recommend getting a bid from MTM Roofing!

We positively LOVED working with Miles and Jake. They helped us understand why our roof was leaking and showed us what the roof looked like so that we could make the best decisions regarding the repair. While Jake was doing the actual repair, he took pictures of the process the whole way--so we could see the progress. He then covered everything to protect it all in case of rain. Having an older house with some unique features meant that they had to do a bit of running around to find just the right parts. I so appreciate these guys for their kindness, hard work and diligence in fixing our crazy roof beautifully. They seriously went above and beyond to see that we were perfectly happy--and we certainly are!! We will be recommending MTM Roofing to everyone!!