Blackridge Roofing

We hired Blackridge in July to replace our cabin (asphalt) roof with a metal one and was very disappointed. Their workmanship was poor and sloppy. It took 2 months before the job was completed when we were told 2 to 3 weeks. The crew left a huge pile of mess after the job was done and Brian had to clean and haul it away during the final inspection. When we questioned the "eye sore" piece of metal running across the roof beneath the windows, he said that was the only way they could do the flashing because of the existing vinyl siding. The overall finish work was poor but he thought it was good and said it was the nature of working with metal. Unfortunately, we acted in good faith, took his word and paid the final balance. Brian's complacency and explanations just didn't sit well with us so we called some roofing companies and had 2 of them examine Blackridge's work. Everyone we spoke to and met with confirmed the flashing should go behind the vinyl siding. The people we met took pictures showing silicone slopped over large gaps that will be compromised in harsh weather. The caps that prevent the snow retention bar from sliding were missing so they slopped on more silicone. There are pieces of bent up metal including the flashing that should have been hidden if done correctly. We told Brian of our findings and sent him pictures. We called him a week later and he said everything was fixed. No surprise, when we got to the cabin, very little was done and most importantly, the flashing is still the same. We may have no choice but to hire someone else to fix Blackridge's shoddy workmanship to avoid potential water damage in the near future. We have lost all confidence in Brian and his installers. Our next step will be to file a complaint with the Better Bussiness Bureau.

Brian with Blackridge Roofing was our contact. He was professional, conscientious, and took the time to educate us in the process, answer our concerns, meet our needs, and came with an estimate that was very competitive. He and his team worked expeditiously and professionally, keeping the site clean during the process and making sure that all nails & debris were thoroughly removed at completion. The roof looks great and the install was done with precision. The level of stress and apprehension I felt coming into this project was pretty high and I can honestly say that Brian met all my concerns and questions so that I felt very at ease in the end. I would definitely recommend Brian and Blackridge Roofing for your roofing needs.

Brian and his crew were incredibly professional. Along with honest estimates, clear timelines for removal/installation, and exceptional service, I appreciated the communication and follow-up. What impressed me the most was when a crew member made a mistake and spilled some paint on my driveway. He obviously tried to clean it with the materials on hand, but rather than leave it or try to hide the mistake, he showed me, apologized, and promised to return and remove the paint. Luckily, I happened to have a pressure washer, and we were able to clean it up without an issue. I have dealt with other crews that are not as honorable and forthcoming when mistakes are made. Aside from the minor mistake, we have loved our roof!

Blackridge Roofing will be our go-to for ALL of our roofing needs on any of our properties in the future. They were thorough, professional, VERY efficient, and we were absolutely amazed at the turnover time. From signed contract to complete removal of old shingles, to repairs and new shingles installed, took four days! Now. . .I have no idea if that is standard for Blackridge or not. But with past experiences of other roofing companies, and two experiences with "doing it ourselves", we are sold to putting Blackridge at the TOP of our choice for our OWN roof or those of our other properties from now on! Thank you Brian and ALL the crew for giving us a renewed confidence in subcontractors! -The Stringams

Brian and his team did a great job with our new roof, replacing a 22-year-old roof that had served us well. The estimate was competitive, provided quickly, and once we made the decision to proceed we were scheduled quickly as well. Job was done in a day, and with the ridge venting that was installed, I'm already noticing a significant difference in attic and indoor temps during this hot summer. I'm very pleased with the result and would recommend Blackridge for anybody looking to replace their roof in the near future.