CARIS Handyman

I got a bunch of different bids for my roof. Legacy Roofing came in pretty mid range which I appreciated. I liked the warranty and the fact that they would keep my gutters on. I read all the reviews and made sure we picked the best guys for the job! We worked with Rob and he did EVERYTHING he said he was going to do. The crew that worked on our roof was Mauricio and these guys are AMAZING! They replaced all the rotting wood and everything in 2 days!! They did a magnet sweep and swept everything up it looks better then I imagined. Jordan picked up the dumpster and extra materials the day after they finished the roof. Jordan then went over again with the magnet to make sure nothing was left under the dumpster. Jordan was extremely nice. The only reason I gave 4 stars and not 5 is the communication. I read the reviews before we hired Legacy and I did read the communication was frustrating but I figured it was the language barrier with the crew. It's the rep, (the in between guy) I don't understand the point of his job. He doesn't speak Spanish so he cant communicate with the crew, and he didn't update me when I would call to try and get my invoice paid. All in all he did it but I hated having to remind him. I didn't want to be annoying. He's a really nice guy and I feel like he could do really well if he knew to call back and stuff. After I talked to him and Rob about it he did try, so hopefully it gets better. I would totally hire Legacy Roofing again. Mauricio and his crew are truly amazing!! super nice, hard working guys!

Legacy Roofing came and did a complete tear-down and install in the beginning of August. It's been a few months now, and we've been through a few rain and wind storms since installation -- things continue to work great! We've had several comments about how nice the roof looks, and we fully agree. In addition to getting TPO on our carport, we had the shingles all replaced on the pitched part of the house. When they were removing layers, they found a few additional layers of shingles (not good at all) and found several decking pieces that needed to be replaced. The project was more expensive than we had originally anticipated, but we didn't mind the extra costs because the final product was so good! We also opted for the ridge venting, and we're hopeful it'll do a much better ventilation job than the previous system. Legacy Roofing was fast to start the work and fairly quick to respond to our questions and concerns. There was some confusion about putting the existing gutters back on the house once the roof was finished (the crew just left them sitting on our front lawn), but we brought those concerns to our estimator and customer service rep, and they had it taken care of just a few days after the roof had been finished -- not a huge deal. We'd definitely recommend Legacy Roofing and will use them for future roofing projects!

I need a new roof and contacted five different companies to provide cost estimates. Derek Burris was the estimator who came from Legacy Roofing. He showed up exactly on time and I was soon impressed with his professionalism and knowledge of the technical aspects of what would be required and how the work would be performed. I could tell that he had spent some time actually doing roofing work and was not just a "desk jockey." As I began to receive proposals from the vendors, Derek's was the one most tailored for the customer's understanding it had minimal industry jargon, codes or abbreviations and included everything that we had discussed during his visit. That indicated that he really listened, observed and processed the scope of work. I also really appreciated how Derek's detailed proposal was itemized, with line item numbers, item names, quantity, unit price, taxable status and sub-totals. As someone who has worked in contracting myself, I find that is the most transparent way to evaluate the individual elements included, and how the costs for a project are derived. Derek was also quick to thoroughly respond to my questions and found ways to keep costs as low as possible, which I very much appreciated -- he is thorough, personable and great asset to his company. Legacy Roofing didn't offer the lowest cost proposal, but it may prove to be the best value. Could only rate four stars because they haven't done any work as of this writing.

[ ] We had the pleasure of being able to higher Legacy Roofing to do our new roof! They were efficient, fast, and did all around excellent work! Josh was who first approached us and was one of the most respectful people we have had the please of meeting. He came by the house multiple times, was here to walk through with the insurance company, introduced himself to everyone who he came in contact with, listed to all of our wants and needs, answered all our questions, and explained everything in full depth. His crew was awesome! They were very polite, cleaned up really nice after they were done (even went as far as cleaning up stuff that wasn't their mess), and did a great job. Jonah was also very respectful. He made multiple trips to the house, He made sure everything was going great, walked through everything with us, and made sure we were happy with what was going on. They were the only bid we got on the house just because we were that happy with them from the beginning. We are very satisfied with how our roof turned out and the product used. All around they were an amazing company and I'm glad we got the opportunity to do business with them. We will recommend them to everyone and anyone. We will give them a 5 out of 5 stars every time!!!

I called Legacy Roofing after my roof sustained some damage this past week. I saw they had good reviews so I gave them a call. I was put in touch with Rob Nixon who was very responsive and fit me in the same day despite already having a full schedule. Though he didn’t have to, Rob stayed late and came to see our roof the same evening. I was very impressed with how accommodating he was. Rob was very good about communicating every step of the way and letting me know when he would arrive. My repair ended up needing some follow-up this week. Rob sacrificed some of his personal time to fit my schedule needs. Rob was very human, reasonable, and down to earth. Rob is genuine and he was tells you plainly what the issue is and what your best course of action is. Rob didn’t try to convince me of anything or sell any type of product. I am very satisfied with the service he gave and highly recommend him and Legacy Roofing. Rob is the kind of employee I wished we would have discovered sooner during previous projects. I highly recommend requesting Rob if you have roof replacement/repair needs.