Legacy Roofing

We hired Custom Remodeling to complete a 350 sq. ft addition onto our home (including opening up existing kitchen wall for pass-through and new counters), along with a new porch and new AC. It was a large project that required a lot of trust. We are so happy we put our faith in Custom Remodeling to complete our project. We mainly interacted with Mike, the superintendent, from start to finish. He came out and did a thorough estimate, was very knowledgeable, and professional from the beginning that professionalism never faded over the course of the project. We had been interacting with numerous other local contractors to get estimates and noticed the difference that Custom Remodeling brought to the table right away. Mike did what he said, when he said he would do it; he showed up on time, returned phone calls and texts, and made time for all of our questions and concerns. Mike proved to be reliable and trustworthy. He helped us to make amendments to our existing drafted plans for the roof and AC ducting that ended up giving us exactly what we wanted. He coordinated with the drafter to ensure his vision for this change was executed in the plans and he brought us a bid that was highly competitive to the other licensed contractors we had bid out with (even with the new roofing structure). The overall project took about 3 months and wasn’t always smooth sailing, but that is to be expected with any major project. Subcontractor work wasn’t done 100% to our satisfaction on a few instances, but what mattered to us was that Chris and Mike ALWAYS ensured the work was corrected and completed to our satisfaction; if we pointed it out, they very happily made it right. Mike built trust with us that was maintained throughout the project and Chris is a phenomenal business owner who ensures that honesty and integrity are an integral part of his business. We love our home addition! It looks like it was an original part of the home and we would 100% recommend Chris and Mike with Custom Remodeling to anyone looking for a qualified, honest, and experienced contractor with the staff to match.

I was very unhappy with this company. My cabinets were supposed to be custom built and they clearly were not. They were installed with many scratches, dents, and cracks. The cabinet company did come and "refinish" the cabinets, but they are extremely sensitive to scratches and dents that with the slightest unintentional scratch a permanent scratch mark is left extremely visible. After receiving my final payment the company and owner were well aware of my concerns regarding the cabinets and other areas of the remodel. Areas of the walls were not painted. I was very unhappy with the color of paint I chose... Yes, I chose the color, but instead of agreeing to change the color to meet my needs after the huge price tag I had just paid (which would have only been about $150 out of their pocket), they added that they would charge me to repaint the very small bathroom they remodeled. While doing a terrible job of painting the walls in the bathroom they left the door jam cracked and dented with the previous paint color. It was not painted to match anything in the bathroom. I could clearly tell that close to the end of this project they just simply wanted me out of their hair. This company made one final attempt by phoning me to see if I was happy with everything in the end... I missed the phone call and they never called me back. They even left the lock box on my door. I understand there were a few "extras" that the owner had added to my remodel that he reminded me several times that he had done, "on his own time, and free of charge", but not much that could have downsized my huge price I was already paying ($29,000). Not to mention the project took months longer than planned and days would go by before anyone was at my house working on anything. Most irritating was the owner who was obviously annoyed by my requests and disapproval. I was they paying customer and I did not deserve to feel like I was a problem in this process whatsoever. They only fantastic part of this entire remodel was the tile. The tile man hired for this job did absolutely wonderful. However, I would not recommend this company at all.

Legacy Roofing made my roof replacement so easy and hassle free. Tanner was upfront and honest with me and had no problem answering my questions. He was very professional, but personable and easy to work with. Branson was great at explaining everything and there to answer questions that came up and then then followed up after the project was complete. The installation team was great. Very quick, efficient and clean. The weather didn't cooperate the entire time but they kept going. My new roof looks great and I have received many compliments on it. These guys were great and I would recommend them to anyone!

I cannot say enoiugh good things about Legacy Roofing. Another company had looked at our roof and said we needed to file with our insurance company to get all new roof, even thought it is quality roof. Tristan Came flying by at the right time, looked at it and said it only needed minor repairs. The price was affordable and he was very responsive. I would Recommend Legacy Roofing to all my friends and feel confident they would be taken care of! Thank you Legacy Roofing !

Custom Remodeling gets the job done to specification and ensures that the customer is happy. They re-tiled one of our bathroom showers, added a hand held shower head, installed a new shower handle, faucet and tub stopper, repaired a bad valve, and installed shower doors in the other shower. They also repaired damaged drywall, which now looks great. Everything looks beautiful and works perfectly. I will look to them for future remodeling needs.