Parsons Roofing

I own a number of single family rental houses and always have some maintenance issue to attend to. I've used a variety of roofing contractors over the years. Most recently I've started using Parsons. I can't say enough good things about Parsons and its people. Parsons has always been competitive on price, as I generally shop before contracting. In fact, I'd say Parsons is consistently the low bid (not by much, but enough to help swing the business when all other things appear equal). This is the case for repairs and new roofs. They are professional and responsive. My tenants have also provide me with very positive feedback on Parsons attention to detail, its friendly workers, and that they do a great job cleaning-up before departing. I typically with with Michael Carsley, and he's been terrific. He produces very complete proposals, with enough detail to allow me to understand what is included in the price, and just as important, what isn't included. Michael also oversees the work he quotes and doesn't allow the final invoicing to take place until he's personally reviewed the work and confirmed the entire scope of the project has been completed. I can strongly recommend Parsons Roofing.

I saw that this company had great reviews. Showed them a leak we had they had made an estimate that was high so we decided not to go with them and got it fixed thru another company. Fast forward to a year later there is another leak on the other side of the house not related to the last one we call parsons to see if they could come and look at this one and fix it. They send someone, we show the leak. They send estimate and guarantee it will be fixed. We pay over 5k to get it fixed. Not fixed. We ask why come to find out they redid where the last leak was (which was already fixed) the guy that came to look at second leak didn’t bother to note that this leak was on other side of the house they just looked at the estimate a year before assuming it was same leak. They would not fix the leak we payed them to fix saying that would be extra few thousand. We got that leak fixed for $1200. I called emailed. Begged and literally cried. First they said they would refund $500 then they said they would refund what I paid to have the leak fixed of 1200 (which parsons was charging a lot more to fix) but then their employee disappeared stop communicating with me. Didn’t have the decency to respond. Owner gets involved and does nothing saying it is what it is and we should have looked at paperwork and he Assumed it was same leak as year before. Well how am I supposed to know anything about a roof and materials. On paperwork it doesn’t say where leak is located it just says what would be needed to fix it. Should the person they sent to look at roof note it when we were showing the leak? We will never get our money back and extra 6k we had to spend wasting dealing with Parsons Roofing! They are dishonorable company. Would not compensate or fix their mistakes ! Also do your research because they are highly overpriced.

We were so pleased to find a company that we trusted. We worked with Mike and Jake of Parson's Roofing and both of them and their crews went above and beyond in their work. We had a leak in our roof that became quite severe. Mike came out to patch the leak prior to us hiring them. Both Mike and Jake kept us well informed through out the entire process and the day the roof was replaced their crew arrived on time, finished the work in a timely manner and cleaned up after themselves. The area where the leak had happened was a problem area and they took steps to solve that problem. The next work day our gutters were replaced and this new crew were just as efficient and neat. We did not have to complete our payment until the job was fully inspected and we were satisfied with the work. What I found most impressive is that I did not lose a flower or bush around my house. We also had a birds nest tucked in our old gutters that the workers made every effort to protect.

We have a residential flat top roof. When we purchased the house there was a tar and gravel roof. Over time this roof became unreliable. Jay at Parsons roofing provided us an estimate which was at our top range, but what else he provided us was the surety of a warranty, the insight to the potential to provide tapered insulated panels under the TPO which would divert the water to a customized gutter and downspout system which Jay at Parsons designed and installed for us. We now proudly have a commercial grade TPO flat roof which has directed water to the gutter system (which flows down to French drains and out away from the house), additional insulation and a warranty. I could not be happier and recommend Parsons roofing and all they provide to anyone with a flat roof! They met all of their deadlines and kept my property clean. I can't say enough how good and professional these folks are.

Our association with Prestige Roofing began with an aging roof that had a leak and our questions about the future course of action we should take to bring about a good, workable solution. Michael met with us several times to assess the problem, assist in negotiations with the insurance company, plan for a new roof, and determine the best time for replacement, given the changing winter weather. We found him to be a true professional, knowledgeable, flexible, and easy to work with. In assisting us, he was not a salesman, but a helpful consultant who recommended the best solutions that were based on his knowledge and experience. We benefited from the relationship we established with him and appreciate his integrity as a businessman in fulfilling his promises. We are enjoying the benefits of a new, attractive roof and does not leak!