All Roofing And Remodeling

This company is great! I can’t say enough good things about them. Everyone from the ladies in the office to their sales guys were easy and great to deal with. But really what made them stand out more than every other roofing company that came out to our house was their Sales Consultant Drew N. He might be the Sales Manager now so i apologize if this isn't his title anymore Drew is an honest and straightforward man of good character. Honestly he is what made this process really easy and I was very comfortable leaving everything in his hands. He is an all-around good human being and by the end of this I saw him as a friend. It felt like he went way out of his way to help us but i think this is just the kind of guy he is. Most roofers came out, took pictures and told me to send them to my insurance, I figured this is how it went. When Drew came out, he took pictures, explained to me exactly what he was seeing and even in the pictures pointed out the hit marks from the hail storm. Drew really knows his stuff and is great at explaining this to someone who doesn’t do this for a living. I even watched him tell my neighbor that his roof looked to be in good shape and didn't see any damage to it. My neighbors roof is only 3 years old and already had it inspected with the same outcome. It was just nice to see in person that he is happy to tell you the truth instead of selling you something. Once Drew came out took the pictures and explained to me what they were seeing he helped me with the insurance company as well. Once we contacted my insurance and sent them the pictures, my insurance claims specialist contacted me to let me know they would contact Drew and send out an inspector of their own to confirm Drew’s inspection. I get a phone call a day later from my insurance claims guy and he says he has actually worked with Drew before and due to their work history, another inspection wasn’t needed and they approved the quote Drew wrote up for us for the exact amount. It was pretty much that easy for me but Drew did have to do like 2 more types of reports for my insurance, one was with satellite images but due to the tree cover in our neighborhood had to do a hoover report. Once we got the approval from insurance they started getting our roof and everything else that took damage in the storm taken care of, we didn’t have to pay any money upfront they just got to work. Drew was involved the whole time, while the roof was going up he would come by and make sure everything was going good and we were happy, once it was finished he came back did the final walk through personally and made sure we were happy. Like i said i cant say enough good things about this company and about Drew.

I recently had the pleasure of working with All Roofing and Remodeling on a major project for my home, and I can confidently say that the entire experience was nothing short of amazing! I would give them 5 stars without hesitation, and the credit goes to their exceptional team, especially Randy. From the very beginning, Randy made the entire process remarkably easy and stress-free. He was a true professional, listening to my needs and providing expert guidance throughout the project. His attention to detail and commitment to customer satisfaction were evident from the first meeting, and I knew I was in good hands. The roofing and remodeling work is top-notch. The quality of materials used and the craftsmanship of their team were beyond expectations. The end result was a beautifully transformed roof, and I couldn't be happier with the outcome. However, I must mention a couple of issues that arose during the project. While the build itself was impeccable, there were some concerns regarding debris left behind on my property. Unfortunately, this some of the build material ended up damaging my window screens as well as my garden, which was quite disheartening. Additionally, some materials found its way into my pool, causing some inconvenience to clean up. Despite these minor setbacks, I was pleased with how the company handled the situation. As soon as I informed Randy about the issues, he promptly addressed them, taking full responsibility. The team made sure to clean up the debris thoroughly. Which demonstrated their commitment to excellent customer service. Overall, my experience with All Roofing and Remodeling was fantastic, and I wholeheartedly recommend them to anyone looking for top-quality roofing and remodeling services. Randy's expertise and approachability were invaluable, and the end result exceeded my expectations. They are a company that truly cares about their customers, and their dedication to rectifying any issues that arose speaks volumes about their professionalism and integrity. Thank you, All Roofing and Remodeling for making this journey a memorable one!

I live in Paulina, LA and we required repairs to our roof due to Hurricane Ida. Our consultant was Chandler Mozingo. He came to the door and introduced himself and the services they provide. He was very polite and easy to talk to. I later called him back to accept his company for our roof installation. Communication was great. He set up an appointment with the owner, Adrian, to inspect the roof and offered to help with our insurance claims as well. Adrian was completely professional and very easy to talk to as well. He came to the house, examined our roof himself, gave us a detailed presentation, explained to us the process and it was a no brainer for us not to want to use this company. Adrian went above and beyond to make sure we got the appropriate amount to reinstall our roof. He made everything so easy for us and stress free. Anytime I had questions, Chandler was very quick to response to text and calls. With anything, communication is KEY and this company has it: from consultant to office personnel. On the day of the reinstall, the crew arrived on time and got to work. They were like a well oiled machine. Jose, the project manager, was on site throughout the 2 day process and was able to answer any and all questions we had. Chandler was there on and off throughout the project and for the final walk through. These guys were great. If I lived closer, I would also hire them to do interior work that needs to be done as well. A++++

After we had a hailstorm last year, we had roofers coming by 2-3 per week trying to get our business but it was a busy year so I put this project in my "too hard to handle" box. None of the others followed up but Jared called me early this year to remind me that our insurance would no longer accept a claim after one year, which was approaching. When we restarted the process, we got a very low settlement with our first adjuster so Jared guided us in appealing that decision with the result that we got a follow-up settlement for a full replacement. Even after a year, he did everything possible to minimize our cost, even though their material costs had increased. The crew did great work as quickly as possible and replaced some rotten decking I didn't even know we had. They protected my vegetable garden and shrubbery as well as possible and their cleanup of nails and debris was very thorough. After being removed and reinstalled, our satellite dish was no longer aligned so Jared brought in their licensed guy to recalibrate it so I didn't have to pay for a service call by our satellite provider...all part of their service. I would definitely recommend All Roofing and Remodeling to anyone replacing their roof - ask for Jared.

We had hail damage from an out of nowhere storm that greatly impact our area. I was visited by multiple roofing companies every day, however All Roofing and Remodeling was the most professional in their approach and specifically Jared Kneisler was the most personable and authentic of all those who visited. I have received poor service from careless contractors in the past, so I am very cautious and not very trusting. Jared was thoughtful and patient with my many questions. He would even make sure I had direct contact with the owner for some of my questions, to ensure I was confident and comfortable. I never felt pressured or dismissed by Jared as I have in previous experiences and this is priceless. The job was started and completed quickly and seamlessly, and even addressed a previous home cooling issue I discussed with Jared. We are very pleased with our roof and experience with All Roofing and Remodeling and highly recommend this company.