Swan Roofing Llc

It has been an absolute pleasure dealing with Swan Roofing and Paul Hammett. We requested several roofing companies to provide an inspection and estimate for the roof replacement. Most of them took additional calls to have someone come out. That was not the case with Swan. Paul returned my call the same day and was over the next day for the inspection. He answered all of our questions and provided advice on how to extend the life of our roof by installing additional soffit vents. While they were not the lowest bid of 5 companies and our insurance company was not paying for any of the replacement, we thought Swan Roofing/Paul Hammett provided us the most comprehensive approach and guidance. It was estimated to take 1 ½ day for the roof, but they were basically done in 1 day with minor follow up the next day. They had a very large crew up on the roof at 7:00 am and worked until dark. We had to coordinate for the gutters to be removed and then the painters before the roofers could start. All of that took place through coordination between Paul and Lisa in the office. We were kept informed every step of the way regarding who would be on our property, when and what would take place that day by Lisa. Inspections following the roof were timely and the last part of the project was the gutter replacement. That too was through Swan Roofing and it was completed as expected within 1 day and they did an excellent job. If you want to work with a company that is thorough and cares if the customer is satisfied, use Swan and Paul Hammett.

Swan Roofing just replaced my roof due to hail damage. This was my third roof replacement during the last 10 years and this was by far my best experience with a roofing contractor. Jason Perez, the Swan representative who managed my project, was a pleasure to work with. He thoroughly explained the roof replacement process, answered my numerous questions and was excellent at communicating the arrival timing of the various contractors who worked on the project. When some of the costs exceeded the insurance company's estimate, he provided the insurance company with the information needed to have a supplemental payment issued. Norma and Fatima in the office were also very helpful with scheduling and answering questions. During the roof replacement, I was very impressed with how the crew cleaned up debris throughout the day and not just at the end of the job. In fact, a neighbor who lives across the street informed me that she was impressed with how clean the job site was maintained. In summary, this roof replacement was a positive experience and I will definitely use Swan again for any roof repairs or replacement.

Norma, the Client manager, was an absolute delight to work with. She was incredibly organized, efficient, and always available to answer our questions. Norma's professionalism and friendly demeanor made the entire process smooth and stress-free. Her attention to detail ensured everything was on track from start to finish. Onsite, we had the pleasure of working with Kirk and Claudio, the tech experts. Their expertise and dedication to their craft were evident in every aspect of the job. Kirk and Claudio were punctual, courteous, and incredibly skilled. They took the time to explain each step of the process, making sure we were comfortable and informed. The quality of their work was outstanding, AFFORDABLE and they went above and beyond to ensure our complete satisfaction. Thank you, Norma, Kirk, and Claudio, for your hard work and exceptional service. Swan Roofing is fortunate to have such outstanding professionals on their team. I highly recommend Swan Roofing to anyone in need of Commercial roofing services.

I have been a client of Swan for more than 10 years. Recently, my roof got badly damaged by hail (as happened to many here in Plano), called Swan without even thinking twice. They did a GREAT job, once again proving they are the best company in the business, and their team is top-notch. Just to name a few members of the group, Don, the best in the industry, will provide an assessment of the damage and will also stay on top of the roofing crew to be sure all is executed according to the contract -no surprises-, Fatima, their VP who handles all the contractual details, share an overview of what to expect the first day of the work as well as manages the scheduling of the different crews, and last but not least, Norma, General Manager, always available and proactively reaching out to know how things are going, as well as wrap up the project taking care of scheduling the required inspections. I highly recommend Swan for any roofing needs.

Swan Roofing replaced my roof win 2003 with Class 4 (hail resistant) shingles. Multiple Texas hail storms finally took their toll, and the roof was recently replaced, again with Class 4 shingles. After nearly 20 years, Swan Roofing still stands as the best professional value in roofing. From original estimate, to final inspection, Jimmy Kissamitakis is the true caring and efficient professional. His crew showed up on time and went right to work. They are a well coordinated, well trained group. Jimmy remained on site to handle any problem that might come up. (There was only one, minor, and he took care of it right away.) In this hot Texas summer, he also saw to it that his crew remained well hydrated and took appropriate breaks. The project was completed in a timely manner, and my new roof is beautiful. Thank you, Swan Roofing, and Jimmy. You are the best.