True Roofing

A big shout out to True Roofing located in Longview. Recently we had a hail storm which I thought may have damaged our roof, but I dreaded the hassle of contacting the insurance company, finding a reputable roofer, and the inconvenience of having someone working on our house. However, neighbors on both sides of me got a new roof due to the storm, and winter was fast approaching. So I decided to bite the bullet and contacted our insurance company. In a timely manner the adjuster inspected the roof and confirmed that I did have damage. When Caleb Gillman, owner of the company, came to give me a bid, I was very impressed with his integrity and Christian morales. He took his time measuring the roof, giving me advice about the underlay, the painted turbans and drip ridge, and just visiting with me. Being in my 80s, I often worry that people will take advantage of me. When Caleb left, I told Nancy, "I liked him. He sounded like a good Christian man." Within two weeks a crew from True Roofing arrived to begin installation. The first crew removed the shingles on the back of the house and put down the underlay, and then the second crew moved in to lay shingles all in one day. The next day the process was repeated on the front of the house. The crew did an excellent job of removing debris around the house, using a back-pack blower and a magnet roller to pick up any stray roofing nails. With the improvement of materials, such as the underlay, the ice and water self-adhesive underlay in the valleys, and the painted turbans and drip ridge which will not rust, I now have a better-looking roof. We were well pleased with the efficiency and courteous behavior of all the workers. We would most definitely recommend True Roofing to our friends, neighbors, and family.

I had the pleasure of working with an outstanding roofing company recently and I am thrilled to share my positive experience with others. From start to finish, True Roofing demonstrated the utmost professionalism and commitment to quality workmanship. One of the things that stood out to me was the company's exceptional communication throughout the entire process. Caleb was always prompt and responsive to my inquiries, which made me feel valued and supported as a customer. When it came to the actual work on my roof, I was thoroughly impressed with the attention to detail and precision that the team displayed. They took the time to ensure that everything was done to the highest standard, and I could tell that they truly cared about the outcome of the project. Overall, I would highly recommend True Roofing to anyone in need of their services. They are truly top-notch in every way and I am confident that they will continue to deliver exceptional work for years to come. If you are looking for a company that is professional, communicative, and dedicated to quality, look no further than this team of experts!

I called True Roofing to have somebody come out and look at our roof. We had some swamp coolers removed by another company and their patch job looked horrible and was sinking in. We had a new roof put on the house less than a year prior. Mike was able to come out and look at the roof very quickly. He gave me an estimate to get the roof repair correctly on a Friday and was able to start the repairs on Monday. Mike was punctual and kept me apprised of everything along the way. Mike did a fantastic job repairing our roof. He called a couple days later as it started to rain. He wanted to check and make sure nothing was leaking. Mike does great work and makes you feel like you can call him if you have any issues at all. I will use True Roofing for any roof repairs and to re-roof some rental houses we have. Highly recommend!!!!!

Not many people like Mike in this world. We had an awful roof leak and had a major issue during a big storm. I called Mike and he actually showed up at my door to let me know in person that due to the storm there really wasn't much he could do. Mike still ended up on my roof that day doing what he could to slow the leak until it could be repaired. Shoveling snow and dealing with the weather just to help us. He came to our home 2 or 3 more times and just jumped on our roof to check on things until the weather allowed him to come and get it done. He's fair, he's honest, he's knowledgeable, and he's just good people. I would recommend Mike to anybody without hesitation. Thank you for all of your help.

I would highly recommend True Roofing! Caleb, the owner was extremely easy to work with and made my situation as stress free as possible. I was out of my home for quiet a while due to the whole remodel that needed to be done on my home, after a horrible storm hit. (The insurance adjustor estimated 6 months and True Roofing got it done in 6 weeks.) True Roofing was very professional and the crew was very efficient and clean. Caleb went above and beyond to make sure that I was happy with the work performed. The most impressive thing was I thought they were just a roofing company, but after talking with Caleb he was able to take care of all interior and exterior work in the home. Thank you, True Roofing.