Texan Roofing

I submitted an online request for a quote. Let me first say I absolutely hate doing online requests that ask for your phone number. It never fails to put you on an annoying sales list with harassing phone calls. Well guess what, it finally failed! Brian Carpenter with Texan Roofing respected my wishes and contacted me first via email (they actually ask preferred method of contact). After a pleasant email exchange describing my roofing needs Mr. Carpenter asked for permission to call me. Blown away is an understatement. I mean seriously, I am actually being treated like a living, breathing human customer. All jokes aside its greatly appreciated to have your preferences respected. So Mr. Carpenter calls up and the conversation continues. My wife (the decision maker) is listening into our conversation and I could tell she was impressed with his vast knowledge and straight forward comments. We make arrangements for Brian (yes by now we were on first name basis) to come out and inspect the roof. Hang up and the first words out of my wife’s mouth were “we are going with that guy I don’t care what it costs”. Now this would normally be an issue for me but the wife does have a great gut feeling. The day before the inspection Brian reaches out to confirm. Awesome, I tend to forget things because I’m getting older and I refuse to write things down because I don’t want to admit I’m getting older. Inspection day arrives, Brian sends a text letting us know he is about 30 minutes away. Communication is huge in my book if you could not tell. Brian arrives, does the inspection and confirms its best if we replace the entire roof. I’m picky, my wife and I wanted a very specific look and color. Brian showed us samples, walked us through the entire process and took his time to ensure we had no lingering questions. We picked out our scheme and signed a contract a few days later. At this point I’m expecting a delay due to supply chain or labor shortage. Nope! I was wrong again. Brian got back with me and scheduled the removal and installation for the following week, assuring me it would be complete in no more than a day and a half. Install day arrived and the workers were knocking on the door at 7 AM on the dot. I was in shock, everyone is there on time and ready to work, and work they did! My roof is not small but not gigantic either, by 9 AM they had removed the entire roof and started replacing bad decking and laying down the underlayment. So what happened to the mess created from the tear down? They were cleaning up the debris as they worked. Weird concept to keep the customer’s property clean during the roofing process. Sadly, I had to leave for work and could not enjoy the progress in person. Later that evening after the sun had set Brian called to inform me they were unable to complete the job in 1 day. They were 10 feet short on the ridge vents. Seriously? That’s the only issue? Not a problem at all. But now I’m anxious to rush home, inspect their work and strive to find something wrong. On the last roof we had replaced I was finding nails and debris for months, so I knew what to look for. I got home, pulled out the flashlight, walked around admiring their work and getting upset with myself that I could not find any debris. No crew is really this good. Well guess what, I was wrong a third time. The next morning, I woke up and did another inspection with full sunlight. The Texan Roofing crew really IS THIS GOOD! Due to the roofs age our insurance premiums were higher. My insurance agent was highly impressed with the quality of work and even mentioned I got a great deal. To have my insurance agent commend the job Texan Roofing performed made me thrilled and overly satisfied. See my wife and her gut instincts are pretty damn good. Yes, I highly recommend Brian Carpenter and Texan Roofing for your roofing needs! Don’t believe me? Read the other reviews, then reach out to them.

I am a real customer who lives in the Katy-TX Area. I was in need of a new roof when my insurance policy did not cover for a full replacement. Unlike most people who generally have insurance company deal with the roofing company directly, I had to take control of selecting the company, the material, the workmanship, the cost, the warranty and most importantly whom I could trust. I spent a lot of time evaluating different companies (including Texan Roofing). There were companies who offered competitive prices to what Texan had quoted and those who simply would charge me for their reputation (e.g. national chains or people who have been in the business for too long and think they are already too busy for you and expect you to adapt to them etc.). There definitely are other companies out there which are independent and more experienced, but I had to find the right balance in a single company. What Texan Roofing offered was trust. David Amar came to look at my roof and offered no cost temporary repairs while I sorted things out with my insurance company. David was very compassionate He took the time to explain and demonstrate what was truly wrong with my roof and its damages. There was no sales pitch - nothing. Just practical advise and understanding of my needs as a customer. When I requested David to come back to give me a quote, he was not trying to sell me anything. He listened to my needs. He understood what was really important to me. He was very flexible (you hardly find businesses who really want to or even try to adapt to their customers) and gave me options - several options and helped me single out the one that was an exact fit to my needs. Other companies were either too cheap, too arrogant, had shaky online reviews or simply didn't feel trustworthy (you have to go with your gut). Another very important factor was the warranty - only Texan Roofing offered a 10yr (absolutely worry free) warranty. They will fix it if anything happens within the 10yr period - no other company offers this - you should check this when shopping for a roofing company. Needless to say, I selected Texan Roofing as it fit my budget precisely and they even helped me with the final pricing despite my choice of top roofing materials - I must say no company does that today, and I really evaluated many companies. I signed my contract on Friday and had my roof replaced the following Wednesday - now that is fast! I got the 50yr GAF roof with a 10 yr worry-free warranty. David Amar was there checking, making sure work was progressing as planned and with quality control, while the roof was being replaced. David Amar himself is GAF certified (I do not remember the exact certification name but there was only 1 other company in the entire Katy area with project manager who had that certification). The workers were respectful and cleaned up after they left. The overall experience was very pleasant. It has been only a few days but I have got a very high quality product and it is under a rock solid warranty of 10 years. I can now sleep peacefully. I highly recommend Texan Roofing company. Talk to them - Your gut will tell you that they are good, trust-worthy folks.

(2014) My experience with Texan Roofing mirrors all of the other reviews. My wife discovered that our roof had a couple of small leaks so I set out to find someone to fix it as I did not have a roofing contractor in my list of contacts. I ended up calling Texan based on the reviews here. I set up an appointment and Tim was not only on-time, he was early. He quickly got on the roof and assessed the situation. He came back down with pictures of the problem area and thoroughly explained his proposed plan of action and gave me what I thought was a more than fair price. I agreed on his price and he went up and made the repairs. We had some rain this weekend and the roof is no longer leaking! Now, I could stop the review there but the following is what makes the difference between a great contractor or a complete sleaze bucket. I admitted to Tim when he first got there that I basically have zero knowledge of roofing construction. I also stated I was very concerned being that my roof is the original roof (12+ years) and it was leaking. Well, while he was making the above repairs he did a quick inspection and informed me that my roof was fine for now but there are some areas that I need to keep an eye on in the future. I am sure with a little bit of sales pressure he could have convinced me that I needed a new roof, but he didn't. So, for that reason alone I be calling Texan Roofing the next time my roof needs attention. Update: (Feb. 2019) Well, the time finally came that it was just too expensive to repair my roof vs. replacing it. So, as promised I called Texan roofing for a new roof. I could not have asked for a better experience. David A. was my project manager and he was extremely knowledgeable, professional and amazingly patient with all of my questions, calls and texts. The crew that did the work were professional and did a great job of cleaning up once the work was done. Thank you Texan Roofing!

This is my 1st full roof replacement & I could not have asked for a better partner. I reached out to TR several months after they did the replacement for a neighbor. I had been looking on my own and had visits (with estimates) from 3-4 other roofers but took note after having a front row seat to my neighbors' roofing project, and reached out to that neighbor for the name of the company. I spoke with Adrian at TR and arranged a time for a visit. He came out, provided a quote and answered all of my questions. He also left me with an idea to improve airflow and a roofing solution for my situation that was not even mentioned by any of the other companies. Unfortunately, around this time, we had a minor issue which resulted in filing an insurance claim and I was pleasantly surprised when the insurance adjuster suggested the very same ideas that were discussed with Adrian, instilling further confident that we were making the right decision in moving forward with TR. I had a lot of questions, which Adrian answered each one promptly and to my satisfaction, followed by a no hassle installation that further validated the decision to go with TR. I was originally a bit hesitant when he quoted a single day to get the job done, but they showed up around 6 or 6:30 am with 9 or 10 guys and got right to work, all the way until around 6 or 6:30 pm. TR was neither the cheapest nor most expensive, but i feel like we got a great value with the quality of the service, product, and hassle-free installation. A few months in, and the roof looks great, we've had no significant issues, and have even had a few folks comment on how great it looks.

STOP, you have found a rare Roofing Company with integrity, professionalism, customer relation and service, Texan Roofing. I had the opportunity to meet Matt Meuth a few years ago on a project with a flat roof and must say it was a learning experience and thank God he showed up to bid on the project. After a number of roofers showing up to bid on the job, none of them took the time to explain what the roof needed or my options as did Matt, I hired him to do the job and must say it was a load off my shoulder. Since that project, I have used Matt and Texan Roofing for my own home roof replacement, I have sent Matt to others with roofing needs, for both repairs or full replacement and they all thank me for sending such a great professional man. This young man is very professional, has integrity and most of all, understand what customer relations is. I cannot believe such a young man now days cares about his projects, customers and his own reputation as Matt does, he really knows his profession He will get the job done and stay with it until you are happy at the end. He will not disappear after he gets the signature on the contract like most people do, he is very hands on and has the best crews to back him up. The crews showed up on time and kept the place clean and have the same professionalism as Matt. I have also had the pleasure to meet the owner, Tim, he visited the job site and inspected the work to make sure I was pleased with the roof. How shocking to see a business that still practices old fashion values. You can’t go wrong with Matt Meuth overseeing the jobs for Texan Roofing.