A&W Roofing

I chose A&W Roofing as our roofer after a 2021 spring storm in our area largely based on reviews and on their focus on being a local, neighborhood-centric roofing company right here in Georgetown. Our roof required replacement to to hail. They were nice and laid back, didn't cold call or try to rush a sale like several other high-pressure prior roofers did. They didn't try to lure me in with illegal deductible reimbursement offers, and I heard nothing of gimmicky "Good/Better/Best" scenarios with no "only available only if you sign now" deals. They just promised a high-quality roof with a reputable local contractor, which is what was was looking for. They offered to work directly with my insurance company on some estimate adjustments, provided code documentation, dealt with an unresponsive adjuster by going up the supervisor chain, and would follow up with RCV payment requirements to assure I was fully paid. Even as I was skeptical in the beginning due to my dealings with other roofers, they offered to void our contract should I choose to do so. In the end, they conducted themselves in a way that made me feel comfortable going with them, feeling less like a leap of faith and more like a partner in putting us whole. Above all, they wanted us to feel confident in our choice of roofing companies. I won't lie...we did have some unfortunate issues with the roofing crew, including rushed work in rain, consequential damages, unprofessionalism, etc., and I presume they were not the "master builders" promised, but rather a subcontracted crew (some competitor's logos and all). But to be honest, I'm pretty sure all roofing crews are like that...you get what shows up (it's in the contract), and in the end it's down to the company that backs it. A&W, as a GAF Master Elite Contractor, was extremely concerned with our satisfaction and worked hard to make everything right. Our underlayment was reinstalled, crew-damaged gutters and drip edge replaced, and a subsequent HVAC visit due to an improperly installed furnace cap was reimbursed. They are very vested in their reputation and worked with an extremely critical me to install a beautiful roof that will last for decades. Our project manager Jo was a stand-up guy who addressed every concern with service in mind, and that's hard to find these days. Several followup on-site visits helped ease the stress of having a new roof installed, and the roof was inspected and walked multiple times to assure everything was done to perfection. Never once was final payment mentioned until they were sure they had fulfilled their end of the deal. While most of the roofs under our HOA all pretty much look the same, our new roof with GAF Timberline HDZ shingles, Z-Ridge shingles, and Cobra ridge vents (we didn't have them before) stands out just enough, as well as being installed on their FeltBuster synthetic underlayment and Storm Guard ice and water shield, to make me feel it was worth the upgrade. All appear to be backed by an outstanding warranty through GAF and by a company that I believe stands behind their work. I do feel confident in our relationship with A&W Roofing and in our excellent GAF roofing products, and I would not hesitate to use them on future projects.

Title: Exceptional Service and Quality - Highly Recommended! I have had the opportunity to employ the services of A&W on more than one occasion. Initially, we used their expertise for minor roof repair and were thoroughly impressed with their proficiency and customer service. So, when our roof sustained substantial hail damage, it was a no-brainer to bring them in for an assessment. To further solidify our decision, it was reassuring to discover that our insurance provider also recommended A&W - a testament to their industry reputation. Without a second thought, we decided to entrust them with a full roof replacement project. I must especially commend our interactions with David. He was not only helpful but made sure our experience was streamlined and enjoyable. The repair was scheduled promptly, and the subsequent execution was nothing short of immaculate. The roof and gutter work was completed to a high standard and without a single glitch, which speaks volumes of their professionalism. The team tackled our large and steep roof expertly, finishing the entire project in just two days - a timeline that truly impressed us. Equally admirable was the clean-up operation. The team left no stone unturned, ensuring not a trace of the repair work was left behind. A noteworthy mention is the seamless coordination between A&W and our insurance company. Their ability to work closely and handle all the logistics took a significant load off our shoulders, making the entire process painless. In conclusion, I cannot recommend A&W enough. If you are on the lookout for a team that guarantees top-notch workmanship, uses quality materials, and provides a no-hassle experience, then A&W is your go-to. Their professionalism, expertise, and commitment to customer satisfaction are truly unparalleled.

I will start off by saying that I rarely write reviews. I only write when I have received exceptional service or had a very bad experience. A & W Roofing is beyond exceptional. Wesley has come to the rescue twice for my family. I had a severe problem with the roof at my business. Water was streaming from the roof, down the wall, and into my electrical service. Wesley arrived in less than 15 minutes, on the roof in seconds, and diagnosed the problem immediately. He placed my job on #1 priority as he recognized the severity with water leaking into my electrical box. His price was phenomenal....and his service was even better. Round Two.....my brother was one of only two houses that were hit by a tornado on Wednesday, March 29th in Georgetown. The tornado ripped a huge hole in his roof, demolished both fences, outdoor furniture in the middle of his street. Wesley and A & W Roofing, again, were on the scene immediately. He and his team assessed the damage, gave a better than fair estimate, and completed the severe repair in record time and to perfection. I could not recommend Wesley and A & W Roofing more strongly. Do yourself a great favor...if you have any roofing needs, from new and replacement, to repairs, look no further than Wesley Williams and A & W Roofing. You will be glad you did. Sincerely, Todd Giamportone.

The team at A&W Roofing (Jo Solis, James Stockton, Ashley Jones and the rest of the crew) were so easy to work with! They were all professional, personable, and responsive throughout the entire process. After major hail damage left our roof totaled, they made the process with the insurance company easy and thoroughly explained all of our options and what to expect. Even though we've been dealing with days upon days upon days of near constant rain in our area, they didn't even push our scheduled date, which I was expecting. They dropped the supplies on our roof (out of the way) the day before and showed up the day of installation on time and completed the work very quickly. In just over one day, they removed all shingles and felt paper down to the decking and upgraded with ice/water shield in valleys and compromised areas (around vents, etc), new synthetic (no tear) felt, and architectural grade shingles. And when they left it was like they were never even here - not a single nail left behind - and I looked! Jo stopped by after the crew had finished to make sure we were happy with the work and reminding us that if we ever have any trouble, to reach out, even if it's years from now. 10 out of 10 stars. Can't recommend enough!

I could write a hundred 5-star reviews for A&W Roofing and it still would not be enough. My husband and I are Realtors so we’ve had many experiences with other roofers in the industry and none, and I mean none, stand up to the value, integrity and customer service the team at A&W Roofing possess. I first met Wesley back in 2016 when I needed his assistance inspecting a roof for one of our buyer clients. He was on-time, respectful and provided a thorough inspection and report for my clients. A service he performed for many of our clients all with a smile. I say this because other roofers were not as happy to oblige. He, his father David together with their team have also replaced many roofs for our clients as well when the job was needed. They have also replaced the roofs of friends, family and for us personally. Everyone we know has had nothing but good things to say about them. They are the real deal and truly reflect their passion for their business in the way they treat and serve their customers. We are truly thankful for their partnership and friendship. If you’re looking for the BEST look no further, A&W Roofing is the best roofing company around!