MassBur Construction

My experience with MassBur Construction has been nothing short of phenomenal. After discovering that my roof was in dire need of repairs, I reached out to a roofing company that had done work on my neighbor's home. They came by and gave me a run down of what was needed and let me know that I did indeed have some hail and wind damage. The guy was thorough and courteous, but after I expressed my desire to contact my insurance company to see if I could get things covered, he left me with a bit of info and went on his way. After an initial call to my insurance company I decided to entertain other offers and put out a request online. MassBur Construction was quick to reply and we scheduled an inspection. My initial call with my insurance adjuster was not promising. Before even coming out or asking me any questions he immediately informed me that the last severe hail storm was well over a year ago. James and Chris from MassBur came over and did their inspection and immediately did a check on the accuracy of that weather report and I was elated when they informed me that the last severe hail storm was actually in April of this year! Not only that, but their inspection lined up exactly with the inspection I had previously received, letting me know these guys were definitely on the level. They offered to send their assessment along with the clarification on April's storm to my adjuster and even volunteered to be here on the day he came by. Chris was here on time and shadowed my adjuster during his assessment and was key in helping us state our case. The adjuster had changed his tune thanks to the diligence of these guys and I got my claim. In the following days, Chris and James stayed in close contact with me and walked me through the process and we set up a schedule. The crew came the afternoon before the job to drop off materials and started bright and early the following day. They were done by late afternoon. The crew did a phenomenal job and they made sure to clean up everything afterwards. My family and I couldn't be happier with the job they did for us. Chris and James are definitely legit and they go the extra mile to ensure customer satisfaction. Trust me, if you've never gotten your roof replaced, it helps to have a team like this in your corner. They don't just inspect and move on. They educate and advocate for you to help you get what you need. And they see the job through.

We recently had the pleasure of working with James and his crew at MassBur Construction. Being new home owners, it was extremely stressful and we did not really know what to expect. James came the same day, even though he had a full schedule, inspected the roof, and gave an honest and thorough idea of what condition our roof was in. He also discussed our insurance with us, really explained the whole process, talked to us about our options, and even went through the options of materials and how they were installed. Extremely thorough! He was very patient and did not put any pressure on us to decide right away, which was especially appreciated since insurance was not going to cover the majority of the costs. James was on top of everything. Since we were also going to have unexpected rain, he came in and did an emergency tarp so we would not incur any additional damage. Once materials arrived, MassBur Construction went to work and did a fantastic job. Team was professional and made sure they cleaned up everything afterwards. I would definitely recommend them to anyone in the area.

These guys have been very helpful getting me the help needed with my roof and repairing my back porch. Excellent work and great communication. The team they bought to do the work did great and clean afterwards beautifully. 12/23 This team is awesome. I'm left short trying to describe how this team works they go above and beyond to help you get what you need. I was very hesitant on calling a roofing company cuz didn't know what to expect but these guys call me right away and they came out inspected and went above and beyond to work with me to get all my repairs done. It's great to have somebody that cares and help you out. Forever grateful and if you need work done on your house call James or Chris. You will not be disappointed also the roofers were great. They did a wonderful job and clean after themselves beautifully. Continue doing what you do and your business will succeed and grow fast. 5 ⭐ from me

I first contacted MassBur Construction a couple of years ago after performing a competitive quote process among several different companies. MassBur won. I was unable due to a sudden financial difficulty to proceed with getting my roof replace at that time. Ready to move on this finally a few weeks ago, I got back in touch and I now have a new roof. MassBur (James Rhodes is the man I worked with) was prompt, responsive, and communicative throughout the process. They also handled all the details scheduling the delivery of materials, arriving promptly on the day of installation, working quickly and efficiently, and cleaning up after themselves (Taking special precaution to make sure stray nails didn't litter my lawn after the fact). They arrived around 7am and by 3pm that afternoon I had a new, quality roof. Very please with the process from end to end, and the product.

MassBur replaced our very large roof (2500+ sq ft 2 story house) as well as 2 side vents following the April hail storm. The staff did an amazing job advocating for us with the insurance company, offered us multiple options for our roof replacement, took the time to teach us about roofing materials and installation, and installed a high quality architectural shingle roof with all new vents in one day while being sure to leave the side clean and we're very careful not to damage our newly installed air conditioning system. Their pricing is on point, competitive, and the quality of the work exceeds the cost. They came highly recommended by my father-in-law who has also used them with superior results and I highly recommend them to anyone needing home repairs or roofing!