Maven Roofing

Professionalism: 5 out of 5 Timeliness: 5 out of 5 Workers attitude and work ethic : 5 out of 5 (Awesome crew) Quality of work: Looks like a great roof !!! Communication: 4 out of 5 Companies effort to fix issues: 6 out of 5 Hi, I am a retired army helicopter mechanic so I know nothing about roofs, a roof is a roof. This review will specify on the other aspects of the project. Thomas was our inspector and Katy was our site manager and Diana was our build teams representative . There are always hiccups with every project no matter how well you plan or how many times you've done it. Thomas and the companies insurance department worked tirelessly with our insurance company and got our initial estimate from less than $800 to a full $20,000 replacement. That's right they have a entire department that solely focuses on dealing with the insurance company for you. Thomas was quick to handle issues such as, why is this pallet of supplies here on my front lawn? The project date got moved back. And poof the supplier was back the same day to remove it. Any issues during the project were corrected immediately and any questions were answered either onsite by Diana or within a few hours by Katy when the answer wasn't known. Such as what are those raised areas on the peeks of the roof they weren't like that on the old roof? "Those are the roof vents we replaced the old style square ones you normally see with these they vent out more heat and help your house stay cooler". Awesome thank you!! The build itself went relatively well. Minor tragedy of a couple of flowers getting squashed during demo day. But an old roof came off and a nice new one went on. But the care the team took to scour the yard and driveway with magnets on wheels and magnets on sticks for nails and picking up 99% of any debris, was exceptional. Sorry folks you can't get it all but they do try to. Our roof has several steep angles to it but in 1 1/2 days they tore the old one off and put a new one on and were gone. It was like they were never there except for the awesome new roof we have. There is only one area they need to work on and that is their internal communications between their production department, build teams, and suppliers. But these issues where barely noticeable on our end and were corrected quickly. If you need a new roof or know someone who does, call Maven Roofing you won't be disappointed!!!

Please pay attention here. I originally had a problem with the interior of the roof, of my gazebo. It had been damaged when the new roof was being put on. Terry, I cannot recall his last name, reached out to me and assured me the problem would be addressed and I would get the inside of my gazebo fixed to my satisfaction. It was completed yesterday. I am delighted with the job Phil did. He fixed everything that was messed up by the roofers. I will soon have the entire inside restrained. A huge thank you to Maven for making the effort to make me a very happy person again. I have struggled in making a decision about this review. I would not be writing it if my follow-up experience had resulted in a different outcome. I started this as an edited review, but have decided to delete the original as it reflects so badly on a company that did an outstanding job. If you are dissatisfied with a job Maven does for you. Contact them. They will make you happy again. The photos show how good it looks now.

My Husband and I needed a new roof pretty bad. We called contractor after contractor to get a quote for our insurance and as you could guess, no one would show up. Thankfully, Thomas drove by and noticed our roof needed some TLC and offered to give us a free quote. He went above and beyond to make the process as smooth as possible. Super professional as well. Maven Roofing handled everything on the insurance end, we practically had to do nothing. Our brand new roof looks phenomenal, the team did an amazing job both on the roof and the clean up portion. Thank you again to Thomas & Maven Roofing for being so great. 10/10 would recommend to anyone needing a new roof

Nate came through our neighborhood after some pretty rough storm damage hit our area, and offered us a free inspection. He worked to accomadate our schedule for the inspection and to discuss findings. He was very knowledgeable, polite, personable, and most all was not pushy, but rather did his best to listen and find something that would work within our needs and budget. While we are not in a rush to get our roof replaced at this time, when the time comes we will certainly be contacting him directly. Hands down, exceptional customer service. If you are need of a roof or roof repair I highly recommend giving them a call.

Working with this company was a great experience. Salesman was very through in explaining all my mother's issues after the roof was damaged during a hail storm. Production manager was awesome on informing her on the time and scheduling of her project. Dealing with Nathaniel Champion while her project was ongoing was top notch communicated with my mother and me while the project was going on. Clean up was fantastic roof looks great and she couldn't be happier with this company and the team they have behind them. We will refer this company anytime to anyone. Thank you Brenda Russell (house owner) Mike Pierce