Monarch Roofing

Monarch Roofing: The Epitome of Excellence I had the pleasure of working with Monarch Roofing recently, and I couldn't be more delighted with the results. They installed a brand-new roof for my upper house, back porch, and garage, using Owens Corning Duration asphalt architectural shingles. Additionally, they installed new gutters and downspouts, which transformed the overall look and functionality of my home. Monarch Roofing impressed me from the get-go with their exceptional service. They were incredibly responsive, promptly addressing all my questions and concerns. Their professionalism and commitment to customer satisfaction were evident from our initial interactions, and after reaching out to over 20 roofing contractors and personally meeting with 15 of them, I knew I had made the right choice by hiring Monarch to do the job. The installation process was a testament to their expertise and craftsmanship. In just one day, they completed a full tear-off of the old roof, conducted a thorough inspection, and expertly installed the new one. The following morning, they returned to put the finishing touches, displaying remarkable efficiency, skill and craftmanship. What truly sets Monarch Roofing apart is their dedication to customer satisfaction. On the third day of the project, when they returned to install rain gutters on the upper roof, the Monarch crew inadvertently started to remove the gutters from the lower roof believing the job to include a full gutter replacement. The gutters on the lower house roof had just been installed a few years earlier and the contract only specified the installation of gutters and downspouts on the upper house roof. Once they discovered the error, James, a representative from Monarch, immediately reached out to inform me of the situation. His text read, "Well, Mr. Garrett, my men made a mistake and took all the gutters and downspouts off. So, you're getting new gutters all the way around!". Their response was swift and professional. Monarch Roofing took full responsibility for the mistake and, impressively, replaced and installed new gutters on my entire house, even on the lower roof. Their commitment to making things right left a lasting impression on me, and I truly appreciated their honesty and reliability. The level of cleanliness and attention to detail during and after the installation was exceptional. When Monarch Roofing completed the job, it was as if they had never been there – except for the remarkable transformation they brought to my home. The new roof, rain gutters, and downspouts all looked fantastic, and they left the premises impeccably clean. In addition to their outstanding work, the contract with Monarch included an Owens Corning manufacturer's 50-year warranty, as well as a 10-year workmanship warranty. This added peace of mind and assurance that Monarch stands behind their work and the products they use. I also mentioned to them that I was a life member of the Sudlersville Volunteer Fire Company and was an active firefighter and first responder and they included a very impressive first responder discount, which far exceeded any of the other discount offers made by the other roofing contractors that I had been considering. Overall, I cannot recommend Monarch Roofing highly enough. Their responsiveness, professionalism, and the quality of their work are second to none. The fact that they went above and beyond to rectify a mistake speaks volumes about their dedication to customer satisfaction. Thanks to Monarch Roofing, my home now boasts a beautiful new roof, effective rain gutters, and downspouts that not only enhance its aesthetics but also provide excellent functionality. If you're looking for roofing and gutter services that combine craftsmanship, professionalism, and exceptional customer care, I wholeheartedly suggest you choose Monarch Roofing. They are truly a 5-star team, and I am extremely satisfied with the results. Thank you, Monarch Roofing, for making my home safer and more beautiful!

Let me start by saying that I am an electrical engineer and by nature I am very particular in the way things are done. So when I have work done at my house that I can't do myself I am not the easiest person to satisfy. Having said that I couldn't have been happier with the job that Chase (Site Superintendent) and his work crew did in reroofing my house. On the first day they worked for 10 hours. During that time they prepared the site (covered landscaping and house with tarps and put down plywood under the tires on their waste trailer). They removed all the old shingles ,tar paper, drip edge, ridge vents, vent pipe & fan exhaust covers from the entire house. Then they applied the Ice and Water leak barrier to the valleys on the front of the house. Then they applied the waterproof underlayment material on the entire house (to weatherproof the house in the event of rain). They finished the day by shingling the entire front half of the house / valleys (applying tar sealant where needed) and cleaning up the job site. IMPRESSIVE! On the second day they worked for 5 hours. They installed vent and exhaust fan boot covers, installed drip edge & ridge vents & shingled the back of the house. They covered the porch's aluminum roofing with particle ( "SCREWED" it down) and shingled it. They found & replace one sheet of particle board that required replacing on the back of the house due to rotting. Now comes the good part. all throughout this project Chase and his install team treated my house as if it was their own. being respectful of landscaping, shrubs etc. At the end of the second day the entire team went around and policed the worksite picking up all debris, nails and project by products. When they left, it was like they were never there, except I had a new roof. I would be remiss if I did not mention the team behind the scenes. Cody Frost (General Manager), Joe DiMartino (Asst. Project Manager) & Robert Washington III . These guys supply the oil that allows this machine to operate at peak efficiency Consider me a satisfied customer! Richard O. Seeger

I'm generally not one to leave feedback after service calls or interactions with local businesses however, when the experience is exceptional, such as with Monarch Roofing (Bluffton), I always feel compelled to pass along feedback while offering my highest recommendation. After noticing a loose shingle that had separated from our roof, I called Monarch Roofing, following a coworker's recommendation. From the second Monarch scheduled an appointment for one of their experts to inspect our roof, and until Cody left our home, I was highly impressed. Their customer service is fantastic. I called on a Monday and had an appointment the following day for Cody to come out and inspect our roof. Before Cody arrived, Monarch e-mailed a detailed note explaining what to expect during the appointment. Just as impressive was that Monarch did not provide an estimated arrival window, as most service companies set these days. Monarch scheduled the appointment for 2 p.m., and Cody arrived at 1:40 p.m., ready to complete the task. My interaction with Cody was terrific and spot-on. He was punctual, highly professional, and extremely knowledgeable. He listened to all my concerns before addressing the problem we called him out for. After hearing our concerns, Cody grabbed his ladder and climbed up to reattach the misplaced shingle while ensuring he gave the entire roof a once-over for anything that seemed out of place or needed repair. Thankfully, my current roofing needs do not require an entire roof replacement, but rest assured, if I need roofing services in the future, Monarch will be my first call. They will also be my recommendation to anyone who asks. They are a top-notch company focusing on customer satisfaction, quality, and doing things right the first time. As a bonus, they're a veteran-friendly, veteran-run operation that easily conveys during interactions. I'm highly impressed, Monarch (Bluffton)!

🌟🌟🌟🌟🌟 5/5 I recently had the pleasure of working with Monarch Roofing, and I couldn't be more impressed with the exceptional service they provided. From start to finish, their professionalism and dedication to quality stood out. First and foremost, Monarch Roofing was incredibly punctual. They arrived on time for the initial consultation and promptly followed through with the agreed-upon schedule for the roofing project. This reliability made the entire process smooth and stress-free. The team at Monarch Roofing demonstrated a high level of professionalism throughout the project. Their expertise and attention to detail were evident in every aspect of their work. I felt confident in their abilities from the moment they started the job. The quality of their workmanship truly exceeded my expectations. The roofing job was executed with precision, and the finished product speaks volumes about their commitment to excellence. The materials used were of the highest quality, ensuring the longevity and durability of my new roof. One aspect that truly stood out was their commitment to cleanliness. The crew at Monarch Roofing not only completed the job efficiently but also left my property in impeccable condition. The thorough cleanup demonstrated their respect for my home, and I appreciated the extra effort they put into leaving everything spotless. In conclusion, Monarch Roofing is a top-notch company that delivers on its promises. If you're looking for a professional, punctual, and skilled roofing team, look no further. I highly recommend Monarch Roofing for their superb quality of work and overall outstanding service. Thank you for a job well done! 🏠👏 #MonarchRoofing #QualityWork #ProfessionalService

Hello! I had Monarch Roofing come out to the house earlier this month (September) and I am not disappointed at all! Mike (owner) gave us a great estimate, was very professional, had a PowerPoint of how his company operates, also had a drone get an overview layout of the house. In addition, he was very transparent with us, if something had to get replaced he showed us pictures, if we had any questions they answered it truthfully and wanted to keep us in the process as much as possible! The project manager (Bryce) was fantastic! He ensured us the project was going great with pictures as well! He made sure his team was working hard and doing everything correctly! Also, I told him we have a dog and he made sure him and his team was as carefully as he could be! They made the work zone as pet friendly as possible which is great because I didn’t want to get any nails in his paws. Finally, the workers were fantastic! They were so nice, friendly, and they worked very efficiently. The house is about 4,800 square feet and they were able to complete the whole project in a day in a half. Plus, they did a great job with clean up which was very good. If I could give this company 6/5 stars I would. I would recommend Monarch Roofing to anyone who wants to get a professional roof installed. Before this project, I was unaware of how the process was and what materials were good. With the help of Monarch I can feel confident in saying we made the right choice. I Hope who ever is reading this will make the correct choice too by going with the crown because they did not let us down! Thank you!