Franklin Roofing

If you need a roof, you need Franklin Roofing!!! The saga surrounding my experience as a homeowner has been somewhat disappointing, but this company has redeemed my faith in humanity. Julia has been my contact person since March when I first reached out about a new water spot on my living room ceiling. She took care of that problem - a nail had rusted and dislodged. Then in August, the kitchen ceiling started dripping during a rain storm. I reached out, and Julia came by again to do the necessary patching, but upon further investigation discovered that the previous roof installer for the previous owner had not used the correct nails and other important materials. So the entire roof was in need of replacement. Additionally, the company that did my new siding, windows, doors four years ago further left the house vulnerable by simply slapping random metal bits up over rotted wood (which I did not catch, because I generally assume that people are doing their job correctly. So since I was not here, supervising the work for every minute of that job, I took for granted that they would do what needed to be done in order to make my house safe and sound. I am always willing to pay for the work that I have done. I never ask for anything for free. So the fact that the previous worker did not just let me know about the damage, and simply covered it up, tells me an awful lot about their character and the quality of their work and knowledge.) Anyway, back to the awesome work done by Franklin roofing. I was kept informed about all the steps in this process from the very beginning right up until the very end, including photos sent from the job site throughout the day. A total of 85 photos that showed the progress on my home. The workers were respectful of my property the cleanup that they did of my yard was meticulous.   Other necessary work included re-pointing the chimney. You can see from the before, and after photos, that my chimney no longer looks like a kindergarten art project. Junior, the foreman and mason on their crew, made my chimney safe and sound. And also some thing that I don’t have to be embarrassed about anymore. The gutters that were on my house had also been installed by the same company that did my siding. On one of her visits, Julia informed me that the gutters should not bend when a ladder is put up against them and that they had been installed poorly. When I asked for a recommendation, she let me know that Franklin also handles gutters. There were so many errors and omissions made by the previous contractor. It was causing a lot of unnecessary water damage to my home. The Franklin roofing crew installed brand new seamless gutters. They even reinstalled my rain barrel setup on one of the downspouts that was replaced!!! Because of the exceptional quality of the work that Franklin Roofing has done, it is unlikely that I will need to hire them again for more work on this house in the future. So the best I can do is to tell everyone I know that if they need roof work done, they can absolutely put their faith and trust in the hands of Franklin Roofing.

Shane and his men were the absolute best workers I have had at my home in 31 years! Their work was phenomenal. Shane has knowledge and experience above and beyond any other roofer we talked with. My two story house has an upper pitched roof and in the back we have a smaller flat roof. Plus we have a small alcove off the front door with a roof while the bay style window has a small pitched roof over the window as well. They went to work setting up tarps before stripping the many layers of shingles and ran into many rotted pieces of wood. They laid the plywood all around and now my roof is reinforced properly. They place new flashing around the chimney to prevent leaks. In fact, the flat roof needed rebuilding because of the rotted fascia all the way around the frame of it. Even the sheathing was rotted, so they built that up with new wood. We did a rubberized roof on the flat one after laying brand new sheets of plywood on flat roof. They used the real plywood on the whole house and not the particle board type. This way I now have a roof that is nice and tight. They use 2 courses of ice and water barrier with a premium underlayment as well. My shingles that I picked were a beautiful color (Weathered Wood) and quite thick compared to other shingles I have seen. Plus, They didn't look like everyone else's bland color in the neighborhood. Next they went on to my 3 car garage which is not attached to the house. There was some rotted wood in the back of garage just under the rood that need replacing. Shane came up with a brilliant idea for hanging a white metal trim over the exposed boards that we had to paint for years and now we won't have to paint during my life time. It was such a creative way to make the garage look brand new. The shingles were laid on the garage in the same fashion as the house and look beautiful. They hook up gutters and drain pipes at the end of the shingling and go around rechecking all of their work. They makes sure they clean all of the way around the house. Throughout the entire process, I never felt as though there was any pressure from them. I would never hire anyone except Franklin Roofing Company as long as I live. I really love these guys and my husband and I could not be happier! Truly a wonderful experience for my husband and myself!

Franklin Roofing was exceptional from beginning to end. Shane (the owner) was easy to communicate with throughout the entire process. After requesting from him a quote for a new roof on our recently purchased house, he came to the house and actually told us that our roof, while getting fairly old, had a couple of years left in it and that he didn’t feel that we needed to replace it right away. His inspection of everything was thorough—he got on the roof, took multiple pictures, and got into the attic to see things from the inside. For various reasons we decided to replace the roof anyway (and get our chimney repointed, which was definitely needed). His pricing was reasonable and below quotes we got from a couple of other companies, and he was actually using superior shingles to what we had quoted from the other companies. Everything went smoothly on the day of installation and Shane went above and beyond to be informative and transparent about everything throughout the entire process. The clean up was extremely thorough with a dedicated eye for detail (I mowed the lawn a few days later and did not find a single nail or piece of debris in my yard). I was particularly impressed with how Shane respectfully and nicely communicated with and treated the other people working on his team. In sum, he will absolutely not try to sell you anything you don’t need, his pricing is reasonable, and the quality of his and his team’s work is of the highest order. Within two days of my roof being done, my neighbor across the street was already telling me about his plans to call Franklin Roofing to get his done without even shopping around.

I called about a leak around my chimney flashing. Sean was very professional and returned my call early the next morning. He came the same day and spent a lot of time inspecting the roof. He took plenty of pictures and identified a few more concerns, Including a leaky electrical service boot, and an old improperly-installed sky light. There was some masonry work that needed to be done on the chimney and I'm happy these guys could take care of it so I didn't need to hire another crew. It was a pleasure doing business with Franklin roofing. The crew gave me notice, then showed up on time. They completed the job. And the coolest part was that I got to see pictures of the job in progress, on the photo portal. They left the roof clean and the gutters clean even though they were completely clogged when they showed up. I'm extremely satisfied with the work that was done. Everything looks really great. If you get the chance to meet his bulldog "Frank" you won't regret it... awesome dog!

Franklin Roofing deserves 10 stars! The whole process of my roofing concerns, from the beginning to the end was met with the best experience one can have with a roofing company. Shane was professional, prompt, honest, and had extreme knowledge in the roofing business. During the whole process of repairing my back porch roof, to replacing my whole roof, Shane kept in constant communication and had photos of the entire project. After he finished with my house, he would check in with me to insure there was no water coming into my back porch when it rained. His compassion for his craft, treated my house like his own. If you decide to choose Franklin Roofing for your home, in the end, you too will be satisfied with the quality workmanship. The crew were prompt, hardworking, and exceptional workers. I feel secure knowing that I have a new roof that was installed correctly, and will last for many years to come.