TC Backer Construction

I chose TC Backer after seeing great reviews. I didn't know what to expect but wanted to give them a try. Bucky came out and was able to get up into the crawl space in the attic to see where the leaks were. He went through everything that he noticed and what he thought should be done. It sounded good and I had a contract ready to sign that day and paid the first payment. It was a very smooth process. To be honest my scheduled roof repair was delayed several times mostly due to weather. The final time was because when three workers came out they realized that to do the job right they would need a larger crew and more supplies and the supplier was closed. Throughout these delays I was impressed with the good communication and the constant keeping in touch which is more than I can say for other contractors I have worked with. When they finally came out for the job they went full tilt. Unbeknownst to them or myself, the 'shingles' turned out to be slate and not only that, under that was an actual layer of shingles. To remove the slate was extra work but I was not charged for that. They agreed to only charge for the labor of removing that extra layer of shingles underneath that no one knew about. It was quite a mess and labor intensive but they got it almost all done in one day just having to finish odds and ends the next morning. Everything they did they cleared with me first by phone or text in real time. Again, constant communication. The roof is water tight now and I can rest easy for the upcoming winter. They did a fantastic job with the clean up. No complaints from my end. Could you find a cheaper contractor? Sure but I thought the price was fair and the quality is excellent. You get what you pay for. They did a lot of work in a short amount of time. I might add that they didn't have a bin right under the roof that they could drop things into. They had to put debris in buckets and walk it over to the edge dropping it onto a huge drop cloth which then had to be transferred to a truck. There was no way to get a bin or vehicle close to the house and it was heavy slate. Hard workers and good quality. I would hire them again.

**Update** concerns are currently being addressed, will post further review upon project completion **Old** I've had just about the worst time with this. Mike was very responsive and came out at first to review the project and while I think his suggestion for what materials to use for my low-pitched roof was solid, the quality of labor and communication after has been less so. There was no clarifying schedule with me before hand on when work would actually start, or during return trips. Got a text at 7:45 this morning that a team would be at my home to fix an already-leaking skylight (that was initially installed crooked) this morning, but no clarifying details as to when, or if they need in the house, etc. Gutters were not installed when roof was completed. When I asked about it, I was not given clarification as to why or when they would be installed. When I pressed further asking what color the gutters were going to be, I was asked what color I wanted. Pretty sure that means they were forgotten entirely and had to be ordered after the fact. Last week (and 2 weeks after the roof work started) I was told someone would be there during the week to install them. Thursday I was contacted to ask how it was going. It wasn't going at all. I still don't have an updated ETA on when that will happen. Had asked to have some wood rot fixed and replaced in several areas. Still waiting for that to happen, and am surprised it wasn't fixed before the roof actually went on, as I am unclear on how several areas are meant to be repaired with the new roof already on it. Quality of work left much to be desired. I understand roofing nails going through ply wood, but there are several areas I can see where the nails miss entirely. Also had a hole out in the ceiling in one room. Very much regretting contacting this company. Will not be using them for additional finish work that I was hoping to do. A shame, as the new roof does look good.

Perfect…the work was absolutely professional and high quality. The roof was done in a day and the gutters and metal work trim finished within the next two. They also moved the outlets of my bathroom vents from the attic to the outside through the wall which is best for the roof. The house now looks brand new. Incredible!! TC Backer has a policy of having a site supervisor at the location, this is a godsend, not only is he there in case project issues come up but he made sure I know exactly what was going on at all times. I never felt out of the loop. All of the workers were courteous and knowledgeable . These guys are clean, they protected the house and all my too many plants with tarps. The roof tear-off was the cleanest I’ve ever seen and I’ve seen a few in my 68 years. The workers picked-up as they went and afterwards did several sweeps until the job was finished. I want to thank Tom Golden (Project Consultant), the office workers, Lauren, Amanda, Ashley, Samantha and all the workers and supervisors, Brian C. and his son Lonnie, Collin, Howie, Derek, Dave, James, the roofing crew, fascia and soffit guys and anybody whose name I don’t remember. A Big Thank You to you all! These folks solved my biggest worry, that is getting quality work at a fair price. I will use them again when I need any other work they do like siding and windows. Don Sharwarko

If your looking for siding, look no further then TC Backer. When we first moved into the home, which was brand new we found some very small issues with the siding. This was on the fault of a sub contractor and not TC Backer. After speaking with my builder I was put in touch with Chris at the company. Within three days, Chris was at my house. Not only did he address and fix the small issues that I had seen, but he then went over the entire house and made sure that things I would have never seen were also fixed. No cost out of pocket, no questions asked. Well here I am a year later and a contractor who was doing my patios accidentally punched a hole in a piece of siding. I simply got a hold of Chris and explained the situation. Once again, without hesitation, Chris said not to worry about it and that he would have it take care of. If you think any other company will take care of damage caused by someone else by all Means please let me know because I just don’t think so. I highly recommend TC Backer and can’t thank chris and his employees enough for the impeccable work. Photos posted below.

I am so glad I had TC Backer remove and replace my roof and gutters & downspouts!! I have had other contractors work on my place over the years on various projects, and TC Backer was by far the best experience EVER! I did not feel near the urge to “babysit” these guys through the process as much as others in the past. The on-site coordinator was attentive to my questions and concerns….even anticipating my thoughts ahead of me vocalizing them. He even came back personally to redo a portion of the dormer because he was dissatisfied with the cosmetics of the work done…..even though I was not dissatisfied! The workers were careful and protective of porch and plants during the removal of the old roof. The clean-up was thorough….even sending out landscapers to repair a small gouge in the yard from the dumpster placement. I really liked how the project manager was GREAT with communication…..even taking the time to send a picture of some rotting facia and asking permission to replace and repair. I would recommend TC Backer to anyone and will use them again for other work should the need arise!