Gotcha Covered Contracting

I met John Maurice, Sales Manager for Gotcha Covered Contracting when he knocked on my door after a hail storm had hit the area. There had been a parade of roofers coming by but I sent them all away. John and his team were the only ones wearing the required safety vest that displayed their credentials indicating that they had registered with the City of Bedford, TX to solicit. They were the only company that I allowed to inspect my roof. The roof was fine but I needed some fascia repaired and asked for a bid. The crew showed up on time to fix the fascia on the front of the house. They were able to remove the existing gutter in one piece and inspect it to see if it could be salvaged. It could. After replacing the fascia, they repaired and re-mounted the gutters and painted everything. They even painted some areas that I had missed on another part of the house. Everything was completed in one day. John Maurice and Gotcha Covered Contracting were a pleasure to work with. I would recommend Gotcha Covered Contracting to anyone needing roof repair.

Let me just say that we had an excellent experience with Gotcha Covered from beginning to end. In the past few months, 3 of my neighbors down the street have used this company. I had a chance to talk to each of them and they expressed how happy they are about the work and the professionalism and what a great job was done that I knew that this was the company that my husband and I wanted to go with. One of my neighbors gave me a card for Colin Bartlett, project manager for Gotcha Covered and he answered all of the questions we had. When our adjuster came to inspect the roof, Colin was there representing us and we knew at that point that he was the real deal. We were able to have the following work done: Roof replacement, Gutters replaced, Window Screens replaced, We also added on getting the trim around the house + the garage doors and chimney painted Our house looks amazing, we are so pleased with the outcome. We would highly recommend Gotcha Covered to anyone and everyone we know! Thanks Colin & team!!

We met Joe at the South Hills Home Show in the spring of 2021 anticipating we would need to do slate roof repairs on the house this year. He seemed competent and he is the only roofer that actually called us back. Now get this, he arrived with a drone! And took pics of the roof. A picture is worth a thousand words, he gave us a thorough understanding of the needs of our roof, which I must admit was daunting. He explained procedures, and helped pick the products. We hired him to fix our slate roof, install a copper gutter and downspout in the back of the house as well as replace a small dormer roof that needed regular shingles and replace wood siding with Hardy Board. I cannot tell you how impressed I am with Joe, the guys he sent for the slate and copper were true artisans, the roof looks great and the copper is gorgeous. This is one of those situations where we are done doing repairs for now but we have more work to do in the future. Joe will be my first phone call.

Excellent Company! Wow, what a pleasant surprise! First of all let me say that I have done most of my own home repairs but now that I am in my 60's I prefer not. I understand what goes into the process so I speak from my own experiences. From the initial roof inspection to the final product, Gotcha Covered did an outstanding job. Total transparency from the before pictures of the roof, outline of the job to be performed including guarantee and warranty information, to the finished product and clean-up. Aaron was amazing. The quality of materials used were approved by Miami Dade, so you know it's going to withstand Pittsburgh weather. The crew cleaned off two layers of old shingles and installed the new shingles and finishing touches in one day. They left my property clean and policed the area with a magnet to make sure no nails were on the driveway or in the grass. I wish I could find painters, plumbers or other contractors this professional.

The initial install person who came out to look at the job was very polite and professional took his time took pictures explained to me everything that was going to happen and it told me that within a couple weeks somebody would be in touch with me to get the job started after about the third week I contacted him to find out what was going on and first got no answer and tried again another day and he told me he would get back to me after another week nobody got back to me so I contacted the office she told me that she would send out the actual installation manager when he came out and he explained to me that that guy put in his two weeks notice and just dumped all the jobs that he was supposed to do he came out and told me he would try to get somebody else's possible to get started on the job within a year week or two he had a crew come out and they started on the job although they cannot speak English they were very professional and worked very hard they got the job completed within 2 days although they left nails on my driveway they left a roll of nails on my roof along with scatter nails all over my roof scattered shingles and nails all my back overhang and just basically left everything a mess I look like everything was completed the way it should have been until I was able to get a letter and look up underneath and realize that they replace my fascia board but not my soffit board which has a hole in it from water damage I believe that should have been replaced as well