Roofing For Troops

I am absolutely thrilled with the service I received from Roofing For Troops! From the initial consultation to the final installation, the entire process was easy and stress-free. The sales representative I had, Tim Judd. Sr, was knowledgeable, professional, and responsive. He took the time to explain all my options and answered all my questions thoroughly, and I had a lot of questions. I highly recommend working with Tim Judd Sr., he went above and beyond, and it's rare to find someone these days that cares, and loves the company he works for. I have a lot of respect for the military, and this company is a small veteran company. They supported us, and fought for us. Even if it's just hiring them to do a small job, you won't be disappointed. My sales representative is also a veteran and he fought for me to get my whole roof replaced through Insurance. Everyone I've spoken with at Roofing for Troops, and the Insurance company regarding my roof, was friendly, caring, and phenomenal in customer service. Everything happened so quickly, Tim and his/the company was on top of everything. I apologize for this post being so long, but I am just so happy with the results of the whole process. Dealing with things like this is never easy for me, and I usually get bad news, except for this time. I was also impressed how quickly the installers completed the whole roof, how well they worked together as a team, how respectful they were of the property, and the cleanup. They did an outstanding job. My only complaint would be that they don't do everything (that I'm aware of), meaning repairs to your home, fixing computer issues, landscaping, installing appliances, painting inside and out, etc. I hope this changes in the future, because I trust this company, and I would hire them again in a second. Thank you again so much for everything Roofing for Troops!!!

I can't say enough about the incredible job and dedication Josè and his crew put into the job they did today. What was supposed to be a reshingling of our roof became a 13+ hour job these men completed in some of the hottest weather. [91° was the high today!] The plywood in our roof was long overdue to be replaced [guessing it was 20 yrs overdue we've only been here 2 years]. 45 mins into the job, one of the boards gave way. Thank goodness little Josè didn't come completely through, but he nearly did!!! Ultimately, a job became a whole project. New plywood was required, not only to get to code, but also for the new shingles to be laid, and for the safety of the crew if nothing else! Inside required the ceiling repairs and new drywall! 13 hours later, our roof is beautiful, well done, and installed. The crew worked hard, cleaned up every nail and so well you'd never know they were here. They were professional, considerate, kind, and the type of crew every company should be blessed to employ! I will recommend this crew specifically to anyone who asks!!! [Hey, boss, [big] Josè needs Roofing for Troops business cards! 😊 seriously!] Graciàs!!! Thank you so much guys! Can't forget to mention Shane, I'm so glad you came knocking on our door! [I still won't call you Suga Shane lol]

Roofing For Troops have been great to work with. I met Joe, the owner, what a great sincere caring guy. He truly cares about people and the work he does for them. Holly the office manager was also great to work with as well. She was instrumental in working with myself and the insurance company from the very beginning until the very end of this whole roof replacement project. She stayed in constant communication with me through the whole process! Dave was the man that got the whole thing going. He is a no nonsense man with tons of experience. Dave really knows what he is doing .He too stayed in constant communication with me through the whole process. Dave cares about his clients and addresses concerns promptly. Some concerns we had along the way and after the project was completed were handled promptly and professionally by Dave and entire team. The whole entire team that I worked with was very polite, sincere and professional from the very beginning to the end of my roof replacement and even after the project was done. I cannot thank them enough and highly recommend Roofing For Troops!!!

I contacted Roofing for Troops to perform a roof inspection and give an estimate on replacing the roof at my property. The person performing the roof inspection was suppose to call 1/2 hour before coming so I could meet him. The inspector called me after he got to my property and only after he was at the property, he finally saw his note to call 1/2 hour before arriving. He said he didn't have a ladder tall enough (two stories) to get on the roof. A roofing company that doesn't have a ladder tall enough to reach 2 stories to perform a roof inspection? Wow. He then proceeded to tell me that they specialized in "Insurance" roofs and that we could work to get money from the insurance company. The roof was old and just needed to be replaced. I asked that he provide an estimate to replace the roof. Never heard back. That was June 8th. It's now June 29th. They do not seem very organized. UPDATE BASED ON RESPONSE FROM OWNER: Stay as far away from this company as you can. Owner is making up lies after the fact. Never got a chance to meet anyone because they didn’t call ahead as they should have. Never received a quote. Didn’t get on the roof because they didn’t have a ladder. It’s a shame they are using veterans and troops as a way to get customers. Giving our veterans and troops a bad name. God bless our veterans and troops. If the owner just simply owned up to his companies mistake, there would have been no need for this review. Instead, the owner deflected their problems and mistakes back onto the customer with lies and deceit. Despicable. Don’t use this roofing company if you want insure you don’t have issues with your roof in the future. They probably don’t have any labor warranty on their work. I’m using another roofing company that has a 10 year workmanship warranty.

This was a total roof replacement including tear off. The price was fair and the workmanship was excellent. Joe Heskamp is an Army veteran who owns this business. He seems to be a sincere guy who cares about quality work. His all-Hispanic crew are young but very skilled and professional. They took great care of the job site, cleaned up the mess, and were very nice guys. I hired this company not because they used the word "Troops" in their name, and not because of the sales staff and the suggestion that I file an insurance claim to get a free job. I used them because I watched them do two other houses on my street and was impressed with the quality of their work. I highly recommend them.