Coldstream Exteriors

When it comes to finding reliable contractors for roof repairs, I can't recommend Coldstream enough. After experiencing storm damage, I was in a rush to find someone who could quickly and efficiently fix my roof. I had been disappointed by contractors in the past, but luckily I stumbled upon Coldstream and their project manager, Dominick. From the moment Dominick arrived, he provided advice and guidance without pressuring me into making any decisions. He took the time to explain all my options and gave me a clear understanding of the associated costs. This level of transparency was truly refreshing. I had also approached six other contractors who made grand promises, but Coldstream stood out by not resorting to bashing their competitors. They let their professionalism and quality work do the talking, which spoke volumes to me. The team from Coldstream, led by my project manager, exceeded all my expectations. They did exactly what they said they would do, and there were no surprises along the way. From the initial introduction to the final cleanup, the entire process was seamless. Even after the job was completed, I received an email from Coldstream with all the warranty information, as well as a follow-up to ensure my satisfaction. This level of attention and care truly impressed me. It's rare to come across contractors who go above and beyond to ensure their customers are happy. Thanks to my experience with Coldstream, I have regained faith in the existence of reliable and trustworthy contractors. If you find yourself in need of their services, I highly recommend giving them a call. Taking a risk on Coldstream was an easy decision for me, and I can't emphasize enough how pleased I am with their work. Trust Coldstream for all your roofing needs and experience their exceptional service firsthand. To the Coldstream leadership team, I also wanted to take a moment to express my admiration and gratitude for the exceptional team you have assembled. The results achieved are a testament to your ability to bring together individuals who are not only skilled in their respective roles but also share a strong sense of dedication and camaraderie. The cohesiveness and efficiency with which your team operates have played a pivotal role in the successful outcomes that have been achieved. I believe it's important to highlight that the team you've nurtured possesses a rare combination of professionalism, commitment, and customer-centricity. The way they cater to the needs of customers goes beyond just fulfilling a transaction it reflects a genuine care for the well-being and satisfaction of those served. This approach undoubtedly fosters a lasting bond with customers and sets the stage for repeat business, referrals, and sustained growth. Thank You!

Why can't all home services be like this??? I cannot say enough great things about Coldstream Exteriors! My husband and I were in desperate need of a new roof for our 1970's brick ranch home, but we didn't know where to go to find a reliable and reputable company. We called our insurance company (State Farm), who recommended Coldstream Exteriors. I called Coldstream that day and was put in touch with a project manager, who was very kind and professional, and explained everything to me. Never having to have a new roof, I was lost, but after speaking to the shop manager, we were put in touch with a Coldstream employee named Jonathon who took care of everything for us. Literally, I had to do nothing but tell them that we wanted the roof and they took care of the rest! They worked with our insurance company to make sure that we were able to file the claim for the damage that had happened over the past several years, and our roof was almost completely covered by our policy! The communication with Coldstream Exteriors and myself was perfect, and they kept me informed of everything that was going on BEFORE it happened, and completed our roof in one day! Upon arrival, the roofers were respectful and professional and cleaned up the entire job site, including nail pick up and even going through the yard and driveway with magnets to ensure we didn't experience any flat tires or other issues as a result of careless mistakes. Lastly, they made us feel like we were the most important clients they had. We are not wealthy people and do not have a huge mansion, but from first to last contact, the people I spoke to there (mainly Jonathon) made me feel like our home was the most crucial and important job they had ever done, and I just can't thank them enough for everything they have done for us. The finished product is beautiful, and I never thought I would even notice a new roof, but every time I pull in my driveway, I think to myself about how great it looks, and how my experience with Coldstream was the best in every way. If you have an exterior job that needs done, you will never be sorry that you worked with Coldstream Exteriors, and we will 10000% be repeat customers for any of our future projects. Thank you to everyone there for the best customer service and attention to detail that we have ever experienced!!!

I recently had the pleasure of working with Coldstream Exteriors for the replacement of my entire roof, and I must say that I was thoroughly impressed with the level of service I received. From start to finish, the team was professional, efficient, and a pleasure to work with. Right off the bat, I was impressed with the owner, Jon, who provided me with a quote that was fair and transparent. He stuck directly to the quote with no additional fees, which was a refreshing change from other companies I've worked with in the past. Jon was also very responsive to my questions and concerns, and he made sure that I was comfortable with the entire process before we began. Next, I was contacted by the COO Ben, who called me personally to set up the installation. Ben was friendly and accommodating, and he made the process seamless. I was also assisted by Drew, who worked with me to make sure that I had everything I needed to pick the material of my liking. Drew was very patient and knowledgeable, and very responsive to all my questions. And finally, once the installation began, I was impressed with JB, the lead project manager. He worked tirelessly to get all the logistics worked out, and he had his team here on time, organized, and finished the installation in just one day. JB was very professional and knowledgeable, and he made sure that everything was done to my liking. He was also out the next day to make one final inspection of his team's work, and do a final scan/pick up any missed debris so that my children and dogs did not get injured. Overall, I highly recommend Coldstream Exteriors for anyone in need of roofing services. Their great communication, fast service, and commitment to their customers make them a top choice in the industry. The team at Coldstream Exteriors is professional, efficient, and a pleasure to work with. They made the entire process seamless, and they made sure that everything was done to my satisfaction. I couldn't be happier with the service I received. I will definitely be using Coldstream Exteriors for any future projects, and would recommend them to everyone!

I had contacted Coldstream Exteriors as I was in need of a roof that did not leak! I set up the consultation and Dominick Bennett arrived to meet me and go over what I needed done. I received my quote. I had 3 other companies come to give me quotes for the same roof. I am a proud woman who trusts my gut. Dominick was very easy on my gut! He was straight through one of the most HONEST people I would talk to through 4 quotes and him being the first. It was so much easier to work with him. If you have questions he will answer. Problems he will look into them. I had the crew show up to my house, completely redo my roof, new shingles, took off my chimney, and I ran into a problem. My boards on my house had been the original boards since 1959 when it was built. Dominick called an ask what I wanted to do. In order to have a dry non leaking roof, I had to replace all of my boards to bring the house up to code. New boards, paper, trim and drip edge all the way around the house to keep the roof from leaking and destroying my home. If you can find a better roofer in the area, I would like to see their their work, price and crew. Dominick showed up with a great crew, roof came off, new boards on, and then he made sure that I knew every step of every issue we encountered. I have never been so excited as I am now for the rain to come, cause my house will be dry thanks to Dominick Bennett and his amazing crew who tore off my old roof, added all new decking boards, paper, shingles, drip edge and took away that crazy leaking chimney that started this whole mess. I cannot thank you enough!! You will have my recommendations to anyone I hear, see or speak to who needs a new roof! I still can't find any nails in the yard so please tell my crew of guys that fixed my home Thank you from the bottom of my heart!!!!

From the very beginning of my experience with Coldstream, the customer service and quality was top notch. I spoke with Jessica in the office regarding our complicated issues with our roof, solar panels and solar company. She told me she would call me back the next day after she spoke with the roofing and solar teams, but I received a call from her less than 20 minutes later with the answers she needed and we were able to get scheduled. I had the absolute pleasure of working with Dominick on the roofing side. He was ALWAYS there to answer any questions I had (even outside of "normal" business hours). When my husband and I couldn't decide on a shingle color, he let us come and see the shingles in person and sent photos of actual jobs they had completed to help make the decision easier. He was there throughout the job and the team did a complete tear off and replacement in one day. Dominick, thank you so much for your attention to detail, positive attitude and excellent customer service. We worked with Evan and Cliff on the solar side and they were both great to work with as well. We had an awful experience with the company that installed and repaired our panels previously. This was a complete breath of fresh air knowing we were finally in the hands of a team that truly CARED. They were attentive and listened to our concerns. We are so grateful. I can not say enough good things about Coldstream. The estimate they gave us for a new roof and uninstall/re-install of our solar panels blew everyone else out of the water. We got 4 estimates, most of which from the big local companies, and they had the absolute best one by far. I promise you can not go wrong with selecting Coldstream for your solar, roofing or exterior needs. They have found a customer for life!