Entrust Roofing

With all the wind storms we had earlier this year, we had a good amount of damage done to the roof of our second home in Indiana. After calling a few companies and none of them wanting to travel the 1 hour and 10 min drive to give us an estimate, a co-worker said to call Entrust. I did and it was the best decision ever. Oscar didn't hesitate to make the drive over. I can't tell you how helpful Oscar was, he not only met me in Indiana, but he also went up on the roof when it was pouring down rain. The next day I had an estimate in my email which I felt was pretty impressive . We did file a claim with our insurance company and Oscar insisted on being there when the adjuster came out to do the roof inspection. So, once again he drove the 1 hour and 10 minutes to meet up with the adjuster. The adjuster was there about 15 minutes early, which Oscar just called and said he was about 10 minutes away. The adjuster went up on the roof, spent about 5 minutes up there and came down off of his ladder and was saying there wasn't enough damage for a wind claim! (Bunches of shingles missing and flipped back on roof) That's when Oscar pulled in and immediately jumped out and asked the adjuster to go back up on the roof with him. They spent about 10-15 minutes up there and they both came down, Oscar had another appointment to go to and left, before he did leave, he said you should be good, Oscar was right, the adjuster said they would cover the entire roof!! So, he went from not covering anything with just me there, to covering the entire roof, plus covered pressuring washing one of the sheds that was on our property. Oscar, was very professional, explained everything in detail to my wife and I to make sure we understood the process, and completed the project well before we even thought they would get started. His crew was also very professional and cleaned up nicely after they finished. If you are looking for a company that goes above and beyond, pick up the phone and call Entrust and ask for Oscar!!!

I wanted to wait 1 year from the time my roof was installed to write this so I could give all details. Let's start with my estimate. Oscar was extremely knowledgeable. We had 4 estimates, and he was the only one that told us we had the wrong venting for our home. All others gave us an estimate to replace the venting we had that was not enough for our house. Once we called him and told him we decided to go with him we had to wait a little longer than his 30 days and he treated us like we were people not just another job. He kept in contact with us and when it was time to put the roof on, he was right there. We had to replace all our decking as well (probable due to the venting issue I would guess). Job went great. Cleanup was awesome also. I had a brand-new puppy and no nails in my back yard. When he came to inspect the job for payment, he noticed something that he was not pleased with and said I want to come back and redo this. We would have never known it wasn't 100%. We went ahead and give him the payment that day. He said you can keep it till I redo this. We said no you treated us with respect and trust now we will you. He came back within the week and replaced what he wanted as well as fixing something that was not even his responsibility. That was last fall and no issues since. Oh, and the price was right in the middle of all 4 estimates with one being super low and one being ridiculously high. If we ever need any roofing, gutter or any work for that matter I will be calling Oscar either to do it or get a recommendation.

After shopping around we decided to have Entrust Roofing give us an estimate because they were listed as being a certified GAF installer. Oscar came and gave the roof a more thorough inspection than either of the two previous reps from the different companies we’d had out. Because of that, we felt more confident going with Entrust Roofing for our new shingles and gutters. As with any home improvement project, there were a couple of hiccups along the way. Once they removed the old shingles they found a few areas that needed OSB installed, which slowed the installation down a bit, but they worked and had the shingles on before the rain came and Terry and Kevin had the most critical of our new gutters, gutter guard and downspouts done. After these jobs were finished we had them redo a small area of caulking above the porch flashing which was a bit sloppy, but now looks fine. One of the electric roof vent fans was not reinstalled over the existing hole properly and had to be repositioned. There were holes showing where the old gutter nails were removed that we thought might need to be caulked. We called Oscar and all problems and concerns were resolved quickly with no hassle. The roof and gutters look great! All the workers were friendly, respectful and did a good job of cleaning up the work site when finished. Thanks guys!

I was looking for a roofing company to take care of at least one roof leak I was having, and Oscar, owner of Entrust Roofing was recommended to me by my next door neighbor, who had similar roof leak issues. Oscar came out, inspected my whole roof, taking pictures of where he found what was causing the one roof leak, as well as potentially others. He discussed what he could immediately do to repair the one leak, as well as an estimate to take care of other issues, such as re-sleeving and recaulking vent pipes that protrude through the roof, as well as some other issues, such as nail heads popping up through the roof shingles. He went over with me the good/better/best ways to do the repairs while giving me his estimate for the repairs. He repaired that one leak on the spot while he was here at a nominal cost, and scheduled a time to do the other roof repair work later, which has since been done. After that remaining work was done, would not have known he was here, as the clean up after doing the work was thorough- no debris or nails left behind. Just as my neighbor recommended Oscar to me, so do I recommend Entrust Roofing to anyone looking for a roofing company.

Entrust was recommended to us by the company who recently insulated our house. We mentioned to them we were having repeated issues with water getting in the house and through the our french doors due to faulty gutters and issues with the roof. After reading the reviews for Entrust we gave them a call and they were able to quickly setup a time for an in person consult. Oscar (Owner) came out and was able to help provide a comprehensive game plan on how we can take care of all the issues we were having, including a customized flashing job to secure our french doors. The estimate we received very clearly broke down everything he discussed regarding the work that would be done. When the crew came out they were able to complete roof/gutters/ventilation installation in 2 days and cleaned up the area thoroughly. Anytime I had questions, Oscar would always reach out and respond quickly to keep us informed on the progress. Everyone I had to chance to speak with from Oscar's team including Terry and Lauren were always very helpful. We certainly plan on using Entrust again when it comes time to add a roof to our deck.