
Overview
Serves Hamilton, OH
Business hours
SunClosedMon8:00 am - 6:00 pmTue8:00 am - 6:00 pmWed8:00 am - 6:00 pmThu8:00 am - 6:00 pmFri8:00 am - 6:00 pmSat9:00 am - 2:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, and Debit card.
Services offered
Contact
+15137957467
4097 Tonya Trail, Hamilton, OH 45011
Reviews
4.0
93 reviews
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1
Bob Nolan
Sep 13, 2021
•From Google
So, as a part of regular sales training a couple fantastic sales people knocked on my door and explained that they were looking to help those who had damage from the recent storms to their roofs.
My roof was really old and it never occurred to me that my insurance company would cover any of my roof - let alone the whole thing.
Enter the team at Avsten Construction.
Zack and the sales team patiently explained and then walked me through the process showing me how to file a claim, they were here when the adjuster showed up and frankly...they were able to convince my insurance company to replace the entire roof for just my deductible! I couldn't believe it - but they made it happen.
I gotta admit - this company was going door-to-door so I was quite skeptical! But then the day came. The crew showed up early, got to work, and within two short hours had the roof stripped, underlayment repairs made and were beginning to roll out the felt. Within the next 3 hours the roof was completed - and once again I was in the dry!
The crew was fantastic, friendly and even fun! We had a blast with them. They were great guys who were efficient and not only great roofers - there wasn't a single piece of debris anywhere after they cleaned up. Not a single piece of debris.
They handled everything - even gave me choices of materials - I even bought some upgrades - what can I say? Having owned this house for 25 years - I've dealt with a number of contractors from good to bad and everything in-between. The guys at Avsten (up to and including the office staff and even the owners) are all simply great people.
I highly recommend them for your next home improvement project - now I'm talking windows with them...don't waste your money on other contractors, give these guys a try and you'll never look anywhere else.
Shari Spragg
May 16, 2024
•From Google
Avsten Roofing & Construction
4097 Tonya Trail
Hamilton, OH 45011
ATTN: Jason Hignite - Sales Consultant
RE: Roof Replacement
Dear Jason:
A huge thank you for the great job you did with our new roof!!
We’ve been meaning to write to say a huge thank you for the great job you did with our new roof, earlier this year!! We are really pleased with the amazing job.
Not only is the finished product smart, and professional, it was lovely that the job was finished not only on time, but within the quoted time, one day, and that you cleaned up after yourselves, leaving any mess.
We couldn’t be happier and would recommend you to anyone. What more can we say, a quick, clean, professional, job carried out with a smile at all times!!
We want to especially say thank you for all the extra effort of communication, with our insurance carrier "State Farm", to make this transition as smoothly as possible. You literally saved us thousands of dollars, with no other hidden or out of pocket costs.
Please give Jason Hignite a call, and an opportunity, to access and evaluate your roof damages, whether minimal, small or big. It's worth the call to allow him to help you with getting a new roof. He will literally coach and guide you, to get your insurance carrier involved and on board immediately. You will not be disappointed.
We are so thrilled we chose you and Avsten Roofing . You kept your word throughout the entire process. Giving you 5 ⭐️ ⭐️⭐️⭐️⭐️
Kind regards,
Tony and Shari Spragg
Ss
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Dawn Kearns
Sep 13, 2022
•From Google
Dave from Avsten Construction worked tirelessly with my insurance to try to get my roof replacement covered. After several appeals and getting rejected each time, nine months later I made the decision to just go ahead and pay out of pocket for my new roof replacement. The entire process and cost was clearly explained to me, scheduling was prompt and I was also provided a list of what to expect from material delivery to the final inspection. The crew arrived by 7 AM, the old roof was torn off and a new roof installed in one day. The workers were respectful of my landscaping, and did a wonderful job with cleanup. Colton was on site throughout the day to monitor the installation and answer any questions. He also followed up the next day to complete an on site inspection and to review the warranties with me. I had noticed some of the paint on my front gutter was scraped off, probably due to ladder placement, and Colton took pictures and assured me it would be taken care of. When you’re making a major financial decision like this, you want to have peace of mind and assurance that you’re getting a quality product. Several of my neighbors also had new roofs installed by Avsten within weeks of my install. I would definitely consider Avsten in the future for other home remodel or painting needs.
Robert Curtis
Sep 13, 2022
•From Google
What a great company to work with! We had high winds in our area and I had found some shingles that had blown off. Avsten was in the area and had stopped by to ask if I would be interested in them inspecting my roof. They had found my damage and filled me in on how to make a claim to my insurance. My insurance came out to inspect and found that my roof needed to be replaced. I chose Avsten to take care of it. Their staff was fantastic! We met to go over the estimate. They gave me a start date and the process began. I was overly impressed with everyone I delt with from Avsten. Very professional and assured me that my roof would be taken care of. The crew that installed the new shingles was great! They made sure the job site was cared for. No nails or debris was left behind. I am a person who pays attention to detail and I was impressed with the details the crew performed. The staff at the office handled any questions that I had. Overall experience was excellent!! I would recommend this company to anyone I know to handle their roof.
Frank Johnston
May 16, 2024
•From Google
This is a premature review. They have not done any work yet, but they have been very positive to deal with so far. The sales rep was Jason and he was extremely prompt doing the inspection, took photos and dealt with the insurance company to get the job approved. He was great at communicating with me each step of the way. The materials were delivered today and the work is being done tomorrow so will update the review once it is completed.
UPDATE:
The roof has been completed and everything was outstanding. Starting with Jason and Austin guiding me through the claim process and dealing with my insurance. They were on top of everything from start to finish. The communication between them, the adjuster and myself was great. I knew what was going on the whole time.
The job was done on time and the installers and supply company were easy to work with and were willing to account for my schedule. The workmanship was outstanding and done in less than a day.
I highly recommend Avsten Construction.
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