
Overview
Serves Troy, NY
Business hours
SunClosedMon8:00 am - 6:00 pmTue8:00 am - 6:00 pmWed8:00 am - 6:00 pmThu8:00 am - 6:00 pmFri8:00 am - 6:00 pmSat9:00 am - 2:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, and Debit card.
Services offered
Contact
+15184073244
525 4th Ave Unit 303, Troy, NY 12182
Reviews
4.0
35 reviews
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1
Robin Emanatian
Mar 15, 2024
•From Google
My husband and I found a small leak in the ceiling of one of our bedrooms and called Tier 1 on a Saturday. They showed up exactly when they said they would, inspected not only the area where the leak was, but our entire roof.
Upon completion, instead of telling us that they would have to fix it for an exorbitant fee, their amazing honesty, and taking photos, and showing us a simple fix we could do on our own, was more than gratifying, and so appreciated!
Our roof is probably only a few years away from needing replacement, and when it does, we will be coming to this company for that job.
The honesty and integrity shown to us by this contractor resonated far beyond our expectations.
We would highly recommend such a company to anyone in need of roof repairs or replacement. We definitely will be using them in the future.
MikealBasile
Nov 10, 2022
•From Google
Tier 1 Roofing was excellent from the first call on the phone to cleaning up after the job was finished. Ben was responsive and professional. The job was quoted accurately and fairly priced. The work was done and done well. They replacedy crumbling ridge vent shingles, cap shingles along the peaks, repointing a part of the chimney, and replaced the flashing around the chimney itself as well. They color matched the shingles and took care cleaning up as well. They offer a 5 year limited warranty, and I'm not surprised either, as they were very thorough. Don't hesitate to call them for a quote, and I'm sure you'll be happy with their service, price, and overall professionalism. Seriously, just call them and say goodbye to roofing issues and relax knowing that your house is safe and dry!
Lauren Clemente
Nov 10, 2023
•From Google
Ben was the absolute best, from the estimate to the roof installation he was professional and prompt. He was quick to respond to my texts and completed the work within a day, it was no inconvenience to me at all. I appreciate that he wasn’t pushy and was patient with me while I decided what roof color I wanted, he even sent me some addresses of houses he did so I could drive by and see them before committing to my shingle shade. If you need a roof this company is for you, I had many estimates from large companies to small one guy operations and Ben’s price was the best. I’m so happy he left a flyer on my door, I’ll be giving his business card to everyone I know who needs a new roof. Thanks so much 👍
colin greer
Dec 16, 2023
•From Google
From the beginning consultation to the day of installation everything was flawless. James our estimator was outstanding, providing us with tons of photos from the inspection, information on all the products and following up on all our questions. Andrew, the onsite manager was very professional and documented each step from the plywood that was replaced to the underlayments and shingles being installed. The crew did a great job and put netting around the house to protect it from any damage and collect debris. The new roof looks beautiful and my brother in law will be using them for his house after seeing the great job they did on ours.
Tara McSherry
Nov 10, 2022
•From Google
I am grateful for the professionalism exhibited by Ben during the entire process. From my initial phone call until the completion of the work, he was everything I would want from a repair person. He contacted me in a timely fashion, he showed up as scheduled, he thoroughly explained what was needed, and shared photos of the completed work (contrasted with photos of the roof prior to the repair). I strongly recommend this company. As a matter of fact my neighbor inquired about them (she needs some roof work) and I had no hesitation referring her to them. Thank you for the peace of mind you afforded me.
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