TopTier Roofing

From start to finish, an absolute great experience. The initial inspection found many more issues than the other three companies we contacted reported, all were then clearly addressed in the estimate. Additionally, any excess material costs were clearly identified prior to any work being done, and all materials were a higher spec then the other three estimates as well. We were notified a week in advance, and confirmed the day before work was scheduled with a clear arrival time, which the crew was about 5 minutes early to, so even better. During the day of work, the old roof shingles were removed in about an hour and a half, and the new plywood sheets were being installed by about hour 2. In addition to a new upper-level roof, they also patched a lot of soft spots not revealed prior, but clearly needed fixing. So, all in all, about 50 full sheets of plywood replaced in just a couple of hours. Once they were on the underlayment, ice barrier, and shingle installation I couldn't keep up with them since they were so quick. Additionally, as the crew on top was installing the layers of the roof, at least one to two people were constantly cleaning up the area, ensuring as clean a work area as possible, and making sure to run giant magnets around the entire property on a continuous basis to pick up any dropped nails. So far, since the install day, we've found exactly 3 nails, and two were where the onsite dumpster was at, just perched on the edge and didn't fall in. After installation was complete, the supervisor walked the property with us to ensure the entire area was cleaned to our liking, and to answer any and all questions about the installation. We went over the overage of extra plywood sheets from the quote, which were only 6 due to a very thorough inspection of the old roof, so the cost overrun was a very respectable 3% of the total. From start to finish, they were fantastic, and my wife and I love the new roof. So, would I recommend Top Tier for roof repair and replacement? Absolutely, with no hesitation at all. Give them a call, you'll be glad you did.

I have never had to deal with replacing a roof. I have hired people for other jobs without checking the reviews. This time I received 3 separate quotes all of which were very close in price, but the difference was the first two came. They walked around the house. They looked at the roof. They climbed one ladder and they didn’t explained everything. They just gave us a quote but when I called Top tier, Jason came over to my house and he sat with And explained every detail and every step of replacing the roof he also had samples of all of the things that he was going that we’re going to go on the roof. He also went outside and took several pictures Showing me the things that they would do. I was very pleased that he took the time to talk Me the whole process and I was also very happy that they were able to move me up to get it done quicker because I had a big opening in the back of my house . Jason called me with a date to start and we agreed on it. They were here. The dumpster Arrived early and shortly after the crew showed up And they started work pretty quickly they put tarps and stuff all around my house And then they begin stripping the roof I had to go to work. My roommate was there through the whole process and he was very happy. They finished it in one day and they cleaned up everything. They were very hard workers those men I would recommend this company to anyone who is looking for a roof. Thank you again, Jason. I truly appreciate you. Also it was very nice talking to you when you called me thank you guys for

Last fall we noted our ceiling in living room had evidence of a small leak in it. We called Top Tier to see if they could help us out. Within a week the brother of the owner came out to inspect. He was courteous, on time, and very knowledgeable. He scheduled us for a repair around our chimney to stop the current leaking. The repair did indeed stop leaking around our chimney through winter and rainy spring time. But alas we knew we were due for a new roof! Our home inspector 6 years prior informed us we would need a new roof within 7-8 years. So we received a quote for an entire new roof down to the replacement of plywood on our 86 year old home. Many neighbors had used Top Tier in the past for their roofs & we were very pleased with our quote that we didn’t even have any other quotes done! Last week on the day we were given to have our roof replaced a dumpster shows up @6:25 am, and a crew of 12 laborers and a foreman show up @7:30am (exact time I was told.) The owner Joe Cerio also came to inspect progress and check in. At 6:45 pm the same day my roof was replaced, my yard, & neighbors yard was cleaned up to the point you’d never know we had anything done! Dumpster was removed very early following day. Joe again stopped by when we told him we had a few questions. Very minor esthetic adjustments were made with our siding to our 100% satisfaction. We highly recommend Top Tier Roofing.

Joe at Top Tier contacted us to say the weather was looking good and they could replace our roof on Thursday, March 14, 2024. The dump truck and roofing crew arrived at 7:30 AM last Thursday, as promised. My husband was very happy to notice that boards were placed under the dumpster to prevent any damage to our driveway. The crew of 10 immediately began placing protective tarps over our landscaping, removed old roof, installed new flashing, water barrier, vents, and shingles. The foreman kept us informed as the work progressed, and the crew constantly cleaned up after themselves, and helped my husband replace our landscaping lights when the work was completed. The majority of work was completed by 1:30, with some additional minor work done when they came back at 4:30. The quote they originally quoted was honored, and no additional costs were incurred. Joe knew we were nervous and made a point to come to the work site to touch base with us. Everyone, from Joe, to the foreman, to the workers were polite, patient with our questions, and very hard-working. We are very pleased and have already received positive comments from our neighbors about the work that was done.

Professional from beginning to end. Starting with your choice of Owens Corning materials & a solid warranty program. Everyone I dealt with at TopTier Roofing knew their job & did it well. Jason, Account Mgr (Sales) did a thorough job with the quote & answered all questions to my satisfaction. “Aunt Becky” (as she’s affectionately called) kept me apprised of scheduling. Day of the job, John, Supervisor walked me through how things would work & was available if I had any questions. The ten roofers that worked on our house all knew their jobs & executed effectively as one team. It’s truly amazing to watch as each of them carry out their assigned tasks with minimal direction. Everyone knows what they need to do & they all deliver the end product...a beautiful new roof! Joe, Owner stopped out at the end to introduce himself, review the work & ensure I was satisfied. Classy! Bottom line: TopTier Roofing is a dependable, customer-oriented group that delivered an excellent result & overall experience. I’ve already started recommending them to friends & family.