JAYK Contractor Roofing

Our experience with JAYK was excellent from the beginning of the process through to the end. Our neighborhood consists of approximately 60 homes In Clifton Park built 20-25 years ago. At least three roofing contractors have been seeking customers here this summer. JAYK’s sales rep explained the work, materials and costs in an understandable way, was forthright, and, when cautioned about the need to work around the complicated existing landscaping, committed to make the necessary accommodations and modifications. There were no subcontractors involved, which for us was a distinctive attribute of JAYK. JAYK met all of its promises. The crew worked very well together, was professional, and conscientious. As an illustration, at the end of the twelve hour day, the entire crew stayed to ensure that they retrieved all of the roofing debris on the ground, including every nail in the grass and potentially the driveway through the use of some impressive magnet devices. JAYK protected the landscaping throughout the yard. The roof workmanship was solid. The next day, a Town inspector stoped by to assess the work in general and to follow up personally with any observations or complaints we may have had. I did not know that the Town of Clifton Park administration did this, but it is a great idea and it reinforced our conclusion that JAYK was a good choice.

Not only did we have our entire roof replaced but we needed to replace 4 oversize custom sized skylights. Javier, the owner came to analyze our roof with one of his co-workers. They spent a lot of time on the roof taking pictures to show and explain the problems. After signing the contract, the skylight company required one more measurement of the skylights before fabricating them. Javier came out again and I do want to mention that we live in Vermont one and a half hours away from Albany, New York. The installation and clean-up took one day as promised. They did a perfect job cleaning, not one piece of shingle was left on the ground. It looked as if they were never there working. The very next day it started raining and rained hard for two days. Not one leak! We hired Javier to immediately replace the roof at our other home in Vermont two and a half hours away from Albany, New York. We have already recommended him to our friends.

JayK roofing was thorough, competent, clean, reasonably priced, on time, and responsive. My son sustained damage to a portion of his mobile home shingle roof. We contracted with JayK to have the existing shingles removed, damaged plywood replaced, water/ice shield applied, and new shingles, drip edge, and ridge vent installed. I watched every step, and the entire job was done with meticulous care. Additionally, the roof, gutters, and ground were cleaned of all debris from the job. Communication with JayK was very helpful and I appreciated reaching a person to speak with each time I phoned. They also responded quickly when I emailed. I scheduled meeting dates and times for the estimate, contract, and the job itself, to which they adhered. My observations is that JayK took pride in a job well done. I had a great experience with JayK, and highly recommend them. I will call them immediately if a need arises in the future.

This company was the only one of three contractors that responded to me following a major weather event. Project manager David was punctual, professional and maintained a constant line of communication. He inspected the roof and found additional damage aside from the obvious (loose shingles that would eventually become problematic), and provided documentation and photos backing up the need for a whole roof replacement. As well as almost immediately providing all of this information, David then took action to prevent further damage to the roof decking until the roof could be replaced. The crew that replaced the roof went to great lengths to minimize the mess of removing the old materials, as well as cleaning up the point where you couldn’t even tell they had been there. Roof installation was fast. Everything you could possibly ask for from a contractor, couldn’t recommend enough!

I had some wind damage to my roof in March and David stopped by letting me know I was missing some shingles. After the insurance inspection (which David was there for), I needed a full roof replacement. I put in a claim with my insurance and despite there being a month-long delay due to my agent being it unexpectedly, David was more than patient. He often dealt directly with my insurance company providing answers and documents they requested. In the end his guidance saved me money out of my pocket and peace of mind. When it came to the installation the team was also fantastic. They were done in a day and aside from the beautiful new roof, you'd never know they were here. Everything was cleaned up. They even blew out my gutters! I cannot recommend JAYK enough. Thank you!