Dalex Roofing

== Update Jan '24 == Dalex was there for me again! After a big rain storm, I noticed water leaking down the wall by my chimney. I figured it was either the chimney or the flashing. So I contacted Dalex to ask if they could check the flashing. They very quickly came out and checked everything over. Confirmed the flashing was solid. Then instead of just saying "not the roof" and leaving, Vitaly took the time to climbed to the top of my chimney and look for issues. He spotted several cracks where water could likely come in and then gave advice on what could be done to fix them. The thing I appreciate most about Dalex is their customer service! Even after the job was complete, they've always been there for me. I'm still a VERY happy customer! -------------- Dalex is the only company I will recommend for roofing. I've dealt with two other roofing companies in the past, both names you would recognize and Dalex stands above the competition. After years of dealing with water and ice issues, I recently hired Dalex to install a metal roof and could not be happier with the experience.  Not only do they have a quality product, they take the time and put forth the effort to make sure everything is installed correctly. I tried to limit the list so here are my top three reasons for recommending Dalex. 1.) Interested in solving your problems, not just making a sale. When Dmitry came out for the estimate, he showed he was interested in understanding and solving the issues I was experiencing and not just making a quick sale. He listened to my concerns, got up on the roof to investigate and then along with the standard install details, he explained several options like adding eaves to my house that other companies never mentioned or tried to dissuade me from when I brought them up (after learning about them from Dmitry) because "they would be a lot of extra work".  It's important to have an experienced professional who cares and Dalex does. 2.) A professional crew that communicates well. Vitaly and his crew were great! Everyone I interacted with were friendly and professional. During the installation, Vitaly would give me regular updates and was always there to answer any questions or concerns that I had. 3.) Things are done the correct way. You can get a new roof and still have problems. It all comes down to how well it was installed and Dalex does it the right way. At several key points in the install including dealing with the siding or flashing around chimneys, it was obvious that when given the option between a quick way and the right way, Dalex does it the right way.   In the past I had another company out to replace a section of roof and they did not go to all the effort to wrap, secure and waterproof along the wall and siding as Dalex did.  It's important to have a company that cares enough and will take the time to do it right. Dalex is that company. From estimate to job complete I could not have had a better experience.

Update: We found some water damage in our house, but didn’t know where it was coming from. Called Dalex because we thought it could be from where our new roof tied in to an existing roof. I called, left a message, and within 2 hours someone was at our house checking the roof. Water is NOT coming from the roof and the guy that came walked our entire roof to double check their work. I cannot recommend this company enough. They are extremely professional and thorough with their work!! We recently had Dalex repair our roof after it was damaged by a hail storm. They were priced very reasonably and were great to work with. They handled things with our insurance company so that we did not need to. Once we were able to schedule, the installation was quick. We had one issue with Weather Panel leaking oil on our new driveway when they delivered materials. Dalex handled this problem and made sure that it was taken care of. After the snow melted, they sent someone to our home to clean our yard and garden. This person spent over an hour combing through to make sure everything was cleaned up. We were so happy to know that we would not need to do this!

After we lost many shingles from our roof during a wind storm two days before leaving the the area for the winter, Dalex was the only roofer who responded to our plea for help. They sent a crew, who stayed after dark to finish the repair. This past spring we requested estimates to replace our roof from several roofing companies. Dalex sent Alex who performed a roof inspection and gave a phenomenal presentation explaining exactly what would be done, our options, and answered all of our questions. He also provided us with shingle samples and gave us a list of homes with roofs of the shingle colors that we had chosen. Based on the competitive quote, the fantastic presentation, and the friendly, professional treatment we received, we decided that Dalex had the best to offer us. Max arrived on installation day with a crew of seven or eight, and by 5 pm the job was finished and cleanup complete. The next morning we found only one nail and a few bits of other construction materials. The finished roof looks great. We highly recommend Dalex Roofing!

My experiences with Dalex Roofing happily align with each and every positive review on these pages! These honorable people lack nothing in experience, talent and trustworthiness. You can expect the best in STELLAR customer service and communications! Dalex has rescued my roof twice after high wind damages, and has shown amazing rapid response time when I didn’t know where else to seek help. Their incredible team has also made corrective repairs to my roof line, after previous roofers had left my home vulnerable to weather related deterioration. When the most recent job was done, I could not even tell where they had patched new to old roofing shingles! LOOK NO FURTHER for your next roofer, I must agree! Feel good about your decision. Trust your home and your unique roofing situations to these caring specialists. It is indeed true, they are SUPER HEROS in a world of questionable and lackluster, over priced service providers who dare to even call themselves professionals. RELAX. You’ve just found DALEX!

DALEX is the best roofing company we’ve ever had the pleasure of working with! I would never even think of using another roofing contractor. They installed a beautiful metal roof for us 3 years ago, and we have been very satisfied with it. This week, we noticed birds entering our attic via our chimney vent. I called them today, and even though they don’t really work on chimneys, Vitaly sent a crew to our home to see if they could remedy the problem. He let me know they were on the way. They saw where our chimney contractor had left a gap that the birds were utilizing to gain access to our attic. They proceeded to fix the problem. Fully expecting to pay for the prompt, courteous and professional service, we were informed that there was no charge! With ethics like this, why would you search elsewhere? When they installed our roof 3 years ago, they were flawless. We have the highest regard for this stellar roofing company.