TrustMark Roofing & Windows, Inc.

Had roof damage from a wind storm in February 2023. Didn't become apparent until it rained in May. Called Trustmark based on the recommendation of a friend who had used them on his roof. Spoke with Chance Estes who was our Project Manager. He was, and continues to be, very responsive. He kept me involved throughout the process. Emiliano and Chance came out a number of times to survey the project, and provided us with a breakdown in the process. Emiliano came out and met with the Engineer the insurance company sent out. The repair to the interior damage sustained made the house look brand new. Thank you Abel!. Everyone we have encountered has been punctual, knowledgable and willing to go the extra mile to help. We have since ordered windows and are waiting for them to arrive and be installed. We have, and continue to appreciate the outstanding customer service. Thank you, Trustmark! April 2024- Had a Provia storm door installed. Abel and Diego did a fantastic job! New door makes a difference. Looks great. As always, outstanding service. Excellent post-install follow up from Chance!!! Keep it up!

Trustmark Roofing and Windows LLC are great to work with. The outside project manager, John, came and inspected my roof, and was very helpful, explaining everything to me because I have never had to replace a roof before. The inside project manager, Anissa, was extremely helpful when I had any questions with my insurance or any other problems. The workers came right on time and were very efficient, polite, and helpful. They did a great job, and cleaned up very well. An example of helpful is that I was trying to relocate my doorbell, and had some problems with my electric drill so one of the young men came over with a huge smile on his face and helped me to get both screws in so I could get my doorbell relocated. Now you don’t find that often, so I highly recommend that if you need roofing, call Trustmark.

I am very pleased from my first contact with the helpful receptionist at Trustmark roofing which carried through all the way from the initial inspection to the completion of the repair and installation of TPO on my roof in Carlsbad. The project manager Chance Estes was very professional and quoted the project cost very accurately. It was discovered that additional roof decking needed to be replaced during demolition and I greatly appreciated the initiative to do the job right and replace it. The added decking material was given at cost, which I found to be very reasonable. I am very satisfied with the quality of workmanship and feel very satisfied with the whole roof repair process performed by Trustmark. In all consideration I will make Trustmark roofing my first choice for any future similar projects.

I wish I could give 10 stars!!! These guys were such a blessing and a joy to work with! They were ALWAYS punctual and maintained contact with us throughout the process, updating us frequently on their schedule, the materials, and their progress. Having already gone through THREE contractors in the area who all fell through, I am ecstatic to say that I loved their work so much I hired them to do an additional painting job after they finished replacing the front side of our roof! They did not disappoint! If you are looking for an honest and reliable company to do work on your roof or house, TrustMark Roofing & Windows is definitely the contractor to go with! John Borba and his crew were phenomenal!

From the beginning, with Gage giving us detailed information about roofing material, how the process will go, and payment options, to the very end with Gage and Emma helping with getting all the costs in order. It was a very smooth process that makes you feel taken care of. Emiliano also came to inspect for materials and was very kind and informative on what to do the day of construction!! The team that did the roof worked very hard finishing in a day being very considerate from roof to clean up! The receptionist was fantastic with getting any information to me right away, and keeping me up to date with the process! I will definitely go back for my window and gutter needs as well!!