East Mountain Roofing

My parents roof had several leaks a year ago after a few major rain storms hit the area. I had called several roofing companies to inquire about an estimate and scheduling the repairs. Those businesses either didn't call us back or weren't going to be able to get to us for several weeks. When I called East Mountain Roofing (EMR), I actually got to speak with the owner, Daniel (who was great to work with). He personally came out the next morning to give us an estimate and, because of the severity of the leaks, was able to bring his team over that very afternoon. EMR was professional, delivered excellent work, and was very affordable. Several weeks after the install, Daniel called my parents to ask if there was any additional issues and to ensure they were happy with the finished product. He expressed to them that he backed up their work and if there were any problems, he would take care of it immediately. You don’t get that often. It’s hard to find a company out there that focuses on providing a quality product with even better customer service, and I am so glad we found EMR. Anytime friends or family mention they need work done, I give them East Mountain Roofing’s contact information. Truly the best!

East Mountain Roofing just completed our roof and it turned out great. It was a massive undertaking requiring coordination with a stucco crew as well as an HVAC crew, plumbers, and an electrician. The project involved removing an old tar and gravel flat roof as well as tile on the pitched portion. EMR was able to salvage almost all our tile and sell it to a tile recycler, saving us about 10% on our overall cost. They walked us through what was going to happen before they started work and communicated with us almost daily as to the progress. They were happy to answer any questions we had and always answered the phone or called back immediately if we had to leave a message. The men on the roofing crews were all VERY polite and a pleasure to work around. We had them install a TPO roof with lifetime warranty on our flat portions, and a metal roof on our pitched portion. They also installed new seamless gutters, downspouts, 8 new skylights, and 15 new roof drains. It was an overwhelming job (for us!) but East Mountain Roofing handled it easily. I would highly recommend them to friends and family for any roofing needs.

COMPLETELY SATISFIED! The East Mtn Roofing crew did an outstanding job! The new TPO roof that they installed on our house looks great, and is a MUCH better alternative to the original built-up gravel roof it replaces. We are especially impressed with the efficiency and professionalism which these guys worked with! The roofing crew were always on the job early, and worked hard all day. They finished the job a day sooner than promised, and it turned out better than we expected. Besides a new roof, the EMR crew also rebuilt all 14 drainage canales on the roof, and that job turned out perfect as well. Another thing of note: When the workers discovered the need for some gutter replacement work - previously unknown and not included in the bid - they informed me of the problem, and I said go ahead. The crew did a superb job on the repair, and EMR kept exactly to their bid. I was not charged for the extra work, beyond materials cost. Now THAT'S a respectable business ethic! I TOTALLY RECOMMEND THESE GUYS! Thanks EMR for an excellent job! The Kirbys Sandia Park, NM

We had our roof replaced by EMR in the summer, and the initial experience was good. Over the winter, however, the ceiling of our downstairs closet developed a mold issue. It turned out that this was caused by a leak in the flashing around the evaporative cooler installed on the roof just above that closet. We're not sure if EMR was supposed to have replaced the flashing during the initial roof install or simply should have let us know we could have it replaced or that it looked like it could cause a problem, but getting rid of the mold, getting the leak fixed, and getting additional issues caused by some sloppy or inattentive work fixed took many visits and was ultimately very expensive for us. Still, we appreciate that the owner, Daniel, was easy to get ahold of and willing to work with us (making several trips to personally check up on things) until we were satisfied. In short, we recommend anyone with a roof-mounted cooler to keep a close eye on how that cooler is treated during any reroofing process and make sure it's reinstalled correctly. We can't recommend EMR for skilled treatment of a cooler. But otherwise, they have very good customer service, and we have no complaints at all about the rest of our roof.

I received a quote from East Mountain Roofing To replace my asphalt shingle Roof with a steel roof. The result was their quote was lower in price, with an installation warranty 5 times greater than a recommended competitor. The product they installed also had a warranty that exceeded their competitor’s. The crew removed and replaced roof in three days. Their professional performance exceeded my expectations and they were very easy to work with. They addressed every concern I had, made recommendations for me to consider without any pressure. I highly recommend getting these folks to give you a quote. They are extremely competitive with their pricing, and I am convinced their performance is second to none.