Sentry Roofing

After checking with numerous roofing contractors I settled on SENTRY ROOFING out of Manchester NH. From start to finish I was impressed with their approach, process, hard work and just nice people. Drew came out to the house to give us a quote. Easy to talk with and he listen to what I wanted for my house. Brett next sent a written quote with the details. I spoke with him several times during the process, professional, helpful and friendly. The day before the job a dumpster was delivered to my driveway. The driver, James, was diligent in the process of dropping the dumpster in the right spot and not damaging my garden, RV travel trailer or the lawn. The work crew arrived early on the day of the installation and began working immediately. I was impressed with their stamina as they continued to work the entire day expect for a short lunch break. This crew lead by Jairo, was a well oiled machine and the final work product appears awesome! The crew also did an excellent job with the clean up of the area. I've spent plenty of time in the yard after the job looking for nails and debris. To this point I have found three nails (two were almost entirely buried). If you witness the amount of roofing nails that came off the old roofing material I was amazed to only find that many. Another words, the crew was on the money by finding most of the debris. They a had a portable magnet they used while doing a grid search of the work area and also used large traps to catch a good amount of roofing material. Dillon was the supervisor who came to the job site several times during the installation day. He updated me on the progress and later kept me informed via cell. Lastly I dropped off payment to Caroline in the Sentry Roofing Manchester Office. My entire experience with Sentry Roofing has been outstanding! And by the way, the roof looks great!

This company is the real deal. Sentry just finished a strip and replace on my 300+ year old house. Throughout the entire process, they made each step as easy as Sunday morning. The estimate: I called around and had several quotes delivered. Sentry came out to do the estimate the same week I called and returned their quote the day after the estimate site visit. The estimator gave me a no pressure, honest assessment of the job. The quote itself came in 41% lower than the closest bid (48% below the highest!). I called and talked to TJ about the estimate and the job overall. He was more then willing to talk over the specifics and was 100% no pressure....he even encouraged me to get additional quotes - talk about confidence! He was very upfront about what conditions could lead to bumping the final cost (remember 300+ years old). Once the bid was officially accepted, TJ was super flexible in scheduling - a mutually agreeable time was identified. The Job: Professional! Mario and the crew came to the site on time and ready to go! The 3 man crew finished the job (including cleanup) in 2 days. They were respectful of property, friendly, knowledgeable, and clearly experienced. Crew leader Dave was great and always willing to talk about the progress on the job! The work is quality! The crew even took care of a couple small items on the fly. My roof looks awesome - super awesome even! Overall: This was undoubtedly a first ballot hall of fame experience - easily the best contracting experience I've had. From start to finish, a pleasure. TJ's estimate was on point even with the small amount of extra work. I will absolutely recommend Sentry to anyone looking for fairly priced, high quality work done by high caliber people. Thanks to TJ, Dave, Michelle (office), Mario and crew - you all are the best! Josh

First, we are pleased with their transparency (itemized list with specific products, explanation of process, etc.), simplification, quality workmanship, and professionalism. Second, we appreciate their reasonable pricing. After doing some research, we were persuaded to use Owens Corning shingles. We searched the manufacturer's website for contractors and contacted a couple of them for quotes. Not only did Sentry have the highest rating (Platinum Preferred Contractor) from the manufacturer, their quote was only 56.5% of a quote given by a competitor. Of course, this left me a little skeptical, so I created a spreadsheet for a side-by-side comparison. Nearly every line item was identical. The couple of differences (e.g., ProArmor synthetic underlayment vs. Owens Corning Rhino) were products of the same quality (or arguably better) and rating. Actually, the underlayment they installed is priced about 15% higher than the other at a major retail store. Finally, their customer service is great. Drew stopped by our home, answered our questions, and provided us a detailed quote. In fact, he came out a second time to show me samples of the actual product (instead of just pictures in a catalogue). Even though our scheduled install time was during several consecutive days of rain, they kept us informed throughout the process. They divided the project into two consecutive half days to keep things moving along. Brett and TJ were very thoughtful and helpful. It is quite a relief to have this major project completed. And it’s also a nice feeling to walk away feeling confident in all aspects of the decision – the materials, workmanship, and value.

When I bought my house, I knew the roof would need to be replaced within a few years. Sure enough, the roof leaked my first summer in the house. So I started looking for roofers, but everyone was booked solid and either couldn’t fit me in their calendar or just didn’t respond. Finally I found Sentry, and they responded right away. They also had me use an app that allowed me to take photos of my house to use for their estimate, and the app showed me what my house would look like with the new roof. After receiving the estimate, Sentry scheduled me for the following month. I was so grateful because I was worried I’d have to wait until next summer. Sentry also made financing the job super easy. TJ was very friendly and knowledgeable, and made the whole financing process easy. On my scheduled date, the crew showed up, worked for about 7-8 hours, and were cleaning up by the time I got home from work. They wasted no time and the roof looks beautiful and is leak free. The person in charge of the job site, Javier, was also super friendly. He had taken photos of the plywood under my old shingles and showed me just how rough it was. It wasn’t a surprise, since it was actively leaking, but it was just good to know that we got it replaced as soon as we did. I would recommend Sentry in a heartbeat.

We solicited multiple quotes to have our roof replaced in Newbury, NH. Sentry Roofing responded quickly, and provided a detailed, attractive proposal listing all aspects of the quote. They also happened to be less costly than others whose proposals were not as detailed. Sentry maintained communication regarding scheduling and delivered a dumpster and roofing material a few days in advance. On the scheduled day, a fine young man named Dillon arrived promptly at 8am and outlined the day's expectations for us. He stayed most of the day, constantly checking in with us and ensuring we were informed and pleased. A crew of 5 arrived shortly afterward and set up stripping the old roof. They took great care to protect our windows, screens and shrubs. The crew worked non stop, leaving at 8:30pm after finishing the entire job and a thorough cleanup. Dillon even returned the following morning to walk the site and remove any debris that may have been missed the night before. We are plumbing contractors and could not have been more pleased with Sentry Roofing, and were very pleased to see a fine young man like Dillon involved in a trade and learning as much as he could and communicating so well. Thank you Sentry.