Scott's Roofing Services

I would be remiss if I did not share my experience and acknowledge the superb job Scott’s Roofing performed during the replacement of our 25-year old roof. From my initial email request for quote to the final nail driven and post installation follow-up to ensure I was pleased, the entire experience has been a pleasure and totally hassle free. In my experience, what sets Scott’s roofing apart from the others is that EVERY employee of the company took the time to listen to my questions and concerns and then take the time to answer and explain all aspects of the job. Office Managers Darby and Joyce are extremely knowledgeable of the business and both are two of the nicest folks you will ever meet and talk with. Communication was fabulous throughout the process never failing to respond by telephone or email in a timely fashion. Sean came to our house and spent one hour with me at our home and went over every detail of how the installation, safety and cleanup would take place. Sean then provided me with a verbal quote before he left and in just a few hours later, Joyce sent me the formal hardcopy quote via email… WOW! After a few days of consideration and review of other quotes, I went to meet up with Darby and Joyce at their office where I was welcomed by both Darby and Joyce. They then took the time to help me decide on a brand and color of shingle to best match our home and answer some more of my questions… I had lots of questions and they were very patient with me! After final review of the quote and determining the best color option for our home we signed the contract that very same day which got the ball rolling almost immediately. It was then that the magic took place. The crew was scheduled for the installation and materials were delivered to my home within a couple of days. The crew arrived on time and they were extremely polite, hard working, safe, and very respectful of our property. They were meticulous with the installation as well as the ongoing and final cleanup surrounding our home. Aside from the beautiful roof they installed, you would not have known they were on your property. It gets even better because Supervisors Paul and Kevin checked in on many occasions to ensure the installation was proceeding as planned and that I was pleased with the progress. Additionally, both Paul and Kevin took time out to educate me on proper ventilation of the roof while helping me to decide and select additional hip venting our roof was lacking. Both are extremely knowledgable and are an absolute pleasure to talk with and I’m glad we had that venting conversation! Upon completion of the installation, Vincent, whom is extremely personable and understanding of my concern, immediately corrected a minor issue I had with the new skylight installation. Kevin made the final inspection of the job and he went around our home with a magnetic roller further ensuring there was no nail left behind. Kudos to the entire Scott’s Roofing team! The crew were hardworking and safe and everyone on the Scott’s team were an absolute pleasure to speak with. Their workmanship was superb and overall value cannot be questioned. As a result, I highly recommend Scott’s Roofing for your next roofing project. Cliff

In short, we had a mixed experience - customer service was excellent and the majority of the roof installation was good but we were disappointed with some of the installation details that felt rushed and lacked quality. The process started off very well! My wife and I just bought a new (to us) home and we knew we needed to get the roof replaced soon. Scott's was recommended to us and our real estate agent reached out to them on our behalf and they quickly got back to us with a proposal/estimate. After inspections, the proposal went through several revisions and that process was great! The staff was really helpful and we were able to finalize exactly what we needed. The reason for my disappointment with their work is that there were some details of the roof installation that were not done as well as I'd hoped and that quality control should not be the responsibility of the client. The two main issues were the installation of the flashing around the chimney and the installation of vents in the roof. With the chimney flashing, it felt like it was installed hastily. The metal itself was not neat and the caulking around the top was messy and had gaps where moisture could get in and cause damage over time. I showed them photos and they sent someone out the next day to clean it up, which I very much appreciated! The roof vents also felt like they were hastily installed, without much finesse. There were two supports that ran horizontally across the length of the interior of the roof. The folks that installed the vents sawed through these supports and knocked them down. I understand they did not have access to the interior of the roof but I would've liked them not to have done so much damage to the supports. The house is quite old and I would like to preserve as much of it as possible. I spoke with the owner and he said they would schedule a time to have someone come over and put them back in place, which hasn't happened yet. He also asked me to leave a 5 star review and I said that I would give an honest review. I've added some photos to help illustrate my concerns. There are two photos of the chimney flashing/caulking after the initial installation and one after they came again to fix/clean it up. Also, there are two photos of the supports that were knocked down and damaged from the installation of the vents. I hope this is helpful. I realize most of this review focuses on the issues/concerns but the majority of the work was good and the staff has been excellent. However, this was a big investment for us and I was disappointed with the execution of some of the details.

We hired Scott's after interviewing many different companies. Scott's was very competitive in both their pricing and materials, as well as willing to negotiate with/against other offers. We went with Scott's due to their openness to negotiate, aggressive pricing, material choices, an overall feeling/aura of professionalism, and reputation (both street and from our HOA company who uses them). We couldn't be more happier with our choice of Scott's. The morning of our scheduled day the team arrived on time and in quantity. Within 30min our house looked like the NASCAR pits. There were people all over the roof and grounds. The team was fast, efficient, and very respectful of our landscaping and property. They actually had three houses scheduled that day in our neighborhood (good pricing and reputation spread) and easily managed all three with the same attention and respect in one day. We realized a few weeks later (with all this rain) that there was some damage to our pre-existing gutter guards as a result of the new roof installation. Scott's was very understanding and willing to remedy the problem. Came by our house, flew a drone over the entire roof lines to assess the full extent and replaced not only the damaged gutter guards, but replaced all of them with an upgraded product. Very generous, quick and professional response. Would not hesitate to hire Scott's Roofing. Our neighborhood had 10 houses done by Scott's over a course of a few weeks. We are very happy with our choice of Scott's, and to the best of my knowledge EVERYONE is thrilled with their choice and results as well.

My husband and I recently sold our Boston condo and purchased a home in Hampstead, New Hampshire. Coming from a condo, we had limited experience with fixing major issues. During the first rain storm, we realized that we had a leaking skylight.  Not knowing who to hire, I turned to the local Facebook pages for a referral and came across Scott’s Roofing.  Scott’s Roofing knew the intricate details of our home, as they had updated the windows, sliding doors, and siding prior to our purchase.  We stopped searching and hired Scott’s Roofing almost immediately.  We decided to replace all of the skylights, as the gaskets on some were stripped.  The team was very informative, helpful with a quick turn around time.  When they inspected and measured the skylights, they realized that many shingles were broken and mold was growing underneath.  We would we need a new roof as well.  They offered great financing options and the prices were reasonable based on the amount of work performed.  The team completed the entire project in one day.  The worksite was safe and clean throughout the entire day.  We could not be happier with the job performed and the skylights installed.  We highly recommend Scoot’s Roofing and we would hire the team again in a heartbeat.

I recently had the pleasure of working with Scott's Roofing and I can't recommend them highly enough. From the outset, Sean, the owner, demonstrated exceptional professionalism and a warm, approachable attitude. It’s rare to see the level of commitment he shows he truly is an amazing guy. Sean’s integrity is evident in every aspect of his work. He stays true to his word, providing clear communication and ensuring all promises are kept. This level of reliability made the entire process stress-free and enjoyable. Furthermore, the quality of workmanship delivered by Scott's Roofing is unparalleled. Every detail of the roofing job was handled with precision and expertise, underscoring their vast experience and dedication to excellence. Additionally, the warranty offered by Scott's Roofing is a testament to their confidence in their work. It’s an amazing safeguard that gives you peace of mind, knowing that your investment is protected long after the work is done. To anyone in need of roofing services, I wholeheartedly suggest you choose Scott's Roofing. You can expect top-notch service, strict adherence to timelines, and a result that will exceed your expectations. Thank you, Sean and team, for a job incredibly well done!