Storm Solution Specialists

Storm Solution Specialists

Overview

Serves Bellevue, NE

Business hours

SunClosedMon8:00 am - 6:00 pmTue8:00 am - 6:00 pmWed8:00 am - 6:00 pmThu8:00 am - 6:00 pmFri8:00 am - 6:00 pmSat9:00 am - 2:00 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, and Debit card.

Services offered
Contact

+14022914040

3410 Hancock St, Bellevue, NE 68005

Reviews
4.0

22 reviews

5

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3

2

1

Chris D

Sep 13, 2019

•From Google
Luke is the owner of Storm Solution Specialists Inc. I have water damage to the soffits of my roof due to an improperly installed roof which was done by a company called Homepride which Luke owned before he created this new business name. I actually first contacted Homepride and was told of this. Homepride originally installed my faulty roof said they bought the company from Luke, but not the liabilities. They steered me in Luke’s direction. Initially Luke seemed very helpful and even came out to take a look at my roof and the pictures taken when the faulty roof was torn off. (I didn’t know where the water damage was coming from until this roof was removed and pictures were taken by the new installers) Luke initially agreed when he looked at the pictures that showed the ice and water shield was installed incorrectly. He spoke of his previous company that installed it and gave me numerous examples as to why the new owners were bad and even encouraged me to take them to small claims court stating he would be a witness. He also encouraged me to write a review on the BBB on them. Luke said that they did indeed purchase the liabilities from him when he sold Homepride so they should be the ones to take action. When I called Homepride again I spoke with the president who once again said they did not purchase the liabilities and even produced a letter from their lawyer stating that they did not! When I approached Luke with this info he was much less friendly and discounted the letter insinuating that since the lawyer’s firm was not located directly in the city of Omaha that they weren’t legit. When I asked Luke to produce a letter from his lawyers stating he was not liable he was even less friendly stating that his lawyer was far too busy to do such a thing quickly so I asked how soon he could get it. He had no answer but began suggesting many other reasons I might have water damage other than an improperly installed roof! I am a fair person and told him I would wait awhile for him to get proof that he is not liable for my roof before I wrote any reviews. (at this point he angrily said “Fine do what you have to do!” and hung up on me) It’s been several months so I’m sure it is not true. It took the other company less than 7 days to produce a legal letter. Very frustrated to be stuck with damages I have to try and figure out how to financially afford to fix. Luke seems like a good guy but he’s a talker and not an action taker. In his mind he did help me by coming out and offering me many other reasons I have water damage and that only happened after I had proof he was liable. He agreed the roof was improperly installed originally when he looked at the pictures. Not to be trusted!! Friendly and helpful until it comes down to doing what is right.

Debbie Jensen

Sep 13, 2020

•From Google
Storm Solution Specialists made the whole process of replacing our roof and gutters quick, easy and painless by working with my insurance company when I had no luck with a few other roofing companies prior. SSS offered great suggestions when selecting the best shingles and trim then promptly got the job done beautifully! I LOVE my new roof now and am very appreciative for SSS because they made this possible. Thank you SSS!!!

Jim Stoddard

Sep 13, 2020

•From Google
The owner came out and professionally explained to me about the damage and the proper way my roof needs to breathe. The crew at SSS showed up to replace my roof siding and gutters & promptly got the job done. I highly recommend them and I am very happy with the work done and respect they provided and now get to enjoy my maintenance free home!!

Gary R

Sep 13, 2020

•From Google
Owner Luke has been a long time fixture in the area for all roofing needs. Very experienced on all types of roofs with over 30 years to speak of. Very detailed and concise on what was needed to get the job done. It was done on time and Luke's hands on approach is what made a big difference in making me feel like all my expectations were met.

Carol Nelsen

Sep 13, 2020

•From Google
They were quick, reasonably priced and very professional when repairing my roof, gutters and deck from hail damage. He worked with my insurance company and got me the best value for the repairs needed. Very happy! I would highly recommend them to everyone!
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