Roof Central

Yeah it rained...I know who begs for rain but it is the only way to double check that you no longer have water. Oz took care of me from day one and throughout. They didn't tell me to wait and see if it happens again as another reputable roofing company said or family too. I waited and my bed was drenched 12am on Easter weekend. The company who stood out from the rest was Roof Central. Oz saw my urgency and made it happen. My roof was repaired the next day. They may not be the cheapest but do you want cheap when it comes to your roof or a no show from the other company when you have water. I think not. This was not an insurance claim nor was it a big job but it sure could have been. And to me it was. I had water in my bed and not from me. Roof Central from day one made me feel valued and heard. Oz was with me every step from phone to text and my anxiety was in full gear. He was professional and courteous as was the whole team. Thank you for a wonderful experience and I highly recommend no matter the size of your need. Roof Central stands out far above all others and will be the ONLY ones I call in the future for anything..and they respect your time too.1000 stars!

I would like to personally thank Justin Woodruff and his company, Roof Central for the amazing job he and his crew did. We had two flat roofs at our complex that were in need of replacement. As President of the Beacon Commons Homeowners Association, I received numerous quotes and presentations from various roofing companies. However, no one, and I mean no one, gave a more thorough presentation than Justin and his crew. Justin focused on our needs and our budget. As the board of directors listened to each roofing companies proposal, it was clear in the end that Roof Central was our best solution. Before work began, Justin informed us of each step in the process, along with a timeline. Once work began, his group of well qualified roofers were kind to our residence and cleaned up completely each day! Even though Justin had to make some delays due to our summer rainy weather, he still finished without a hitch and within budget! I cannot tell you how pleased we are with the work. Our new roofs are beautiful and function superlatively. Thank you again Justin! Rob Gramm President Beacon Commons Homeowners Association. Hendersonville, NC

Justin and his crew did not disappoint! I contacted him after we had a large hail storm. I was worried that I had damage to my roof based off the size of the hail that came through with the storm. Justin was very swift in his response, and agreed to come out and assess. He did indeed see damage and from there helped me navigate the next steps of contacting my insurance company and being available to meet the adjuster in a timely manner. From there, I was approved for my new roof. Justin and his crew were ready to get started and it only took about a week or so, to get materials order and start the install. My roof was completed in one day and I appreciate how well they were prepared from start to finish. If you are thinking of a new roof, I highly recommend Justin and his company. They were fantastic to work with & my roof looks great.

I'll start with the positive here. The workmanship from Roof Central was good. Clearly both the management and workers have experience and they know what they are doing. Now on to the negative. Internal communication. After Phillip notified me that the work was complete, I did a quick inspection and realized that, among other things, they had neglected to replace several sheets of rotted OSB and just shingled over the old rotted stuff. Replacing rotted OSB was explicitly agreed upon in the work proposal that we both signed. After a few return trips, they finally got everything right. When it came time for billing, it once again took them several tries to get it right due to poor internal communication on their end. Overall this was not a bad experience, but it did require some patience. Roof Central stand by their service and they have the integrity to fix their own mistakes, without trying to blame the customer, however thier poor internal communication is holding them back from proving great service.

called them to check on my roof as I questioned its condition. They determined the condition was due to hail that occurred recently. Checked with insurance and sure enough the hail maps showed there was a heavy storm that caused the damage. Roof was replaced and the Team was in and out in a day on large home with several pitches. In addition there was some customer metal work that also took time. The neighbors noticed another crew down the block was there for a week and was impressed how quickly and efficiently mine was done by comparison. Really sharp job.