Hardline Roofing Inc.

Lynsie and Charles are peoples people! These two are so down to earth and really make you feel like a part of the family as they walk you through every step of the repair/replacement process. This whole process started in early July when a storm came and caused a leak in our roof damaging our ceiling. We called Hardline Roofing to see if they could patch the hole and Charles sent a crew right away to tarp off the area until we could get a repair because he noticed our shingles were no longer in market. Lynsie was super responsive and was always a phone call away with answers. Charles was by our side every step of the process working with insurance on the replacement, worked with the adjuster to inspect the roof for damage, and really was a resource through completion. We had Theo as our project manager during our replacement yesterday and he was such a professional. He was there to answer any questions during install and provided updates throughout. After the install was complete Theo walked me around the house and discussed what the crew did at certain points so we knew exactly was done to each part of the roof. It started raining once the install was complete so Theo offered to come to our property again and do another sweep of the property once everything was dried up to ensure our property was better than when they arrived. This whole process was new to my wife and I and we can without a doubt say choosing Hardline Roofing to assist us was a great decision. We will be going to Lynsie and Charles for all of our roofing needs from here on out.

This post is to share my experience with Hardline Roofing, because I was very satisfied with the professionalism, knowledge and experience from him and his Team. Mr. Charles Powers was able to challenge my insurance company and get me a roof replacement. After my Google search looking for a roofer, I called two companies one said he was coming and didn’t show up and another came and didn’t return, but when I called Hardline Roofing, Mr. Charles Powers was here on time for his first appointment and thereafter. After the initial inspection he put a tarp on the roof the same day to stop the leak. He explained everything he was going to do and talked my husband and I through the process. Unfortunately, that process went on for several months, because the insurance company was trying not to replace the entire roof. Most important, I know it was his experience in dealing with the claims adjuster which got the roof replaced. The insurance company had already denied me a total roof replacement. I know for a fact that if Mr. Powers didn’t have the patience, knowledge and experience dealing with the claims adjusters we would not have received a roof replacement through the insurance company. My husband and I are so very appreciative to him for all of his hard work taking on the insurance company to replace our roof. Being new to the area, we have met a lot of good contractors but this one was outstanding!

Often communication fails using contractors, the team at Hardline were quick to respond via email and text through the entire process. The general process of replacing your roof through insurance was rather uncomfortable, but Hardline spent time to walk me through the process. As an engineer, I tend to analyze everything to the Nth degree, and the crew there put up with all my questions through the entire process and accommodated my requests as much as possible. Their roof subs and interior subs were fantastic and worked around the house being occupied the entire time they spent at the house, which includes a 5yr old running wild. I have recommended Hardline to both my neighbors and would use them again.

In my opinion this is one of the best companies that we have ever had do work for us. After meeting with them and discussing what our needs were and what we wanted done they got to work. They got with the insurance company, ordered what they needed it was delivered and came when they said it would. They told me how long it would take and got to work. It took them no time to get everything done. Did everything right neat, clean, professional and met the timeline that they gave which is rare now days. I would and have been recommending this company to everyone that needs or is thinking about getting a new roof on their home. I can't say enough good things about this company.

Have nothing but good things to say about this company! Charles, helped walk me through Getting a new roof through my insurance company. He even spoke directly to my insurance and adjusters and informed me of every step completing most of it himself. Was very professional letting us know all of the process and telling every step of the way what was happening. Fantastic job with installing the roof and even came back multiple times after install to ensure that we were happy with his work! Can’t say enough good things about Hardline Roofing! Charles is excellent to work with!!!!