Highlander Roofing Services

Received a quote to do a repair on my roof. Salesman was thorough, professional and provided a written estimate. The estimate was high, but I was willing to go with it based on quantifying a guarantee of unspecified duration contained in the quote. He verbally advised that the guarantee was for 2 years. Based on the high quote received I advised that I was willing to accept the terms and price if the would provide a 3 year guarantee. This he said had to be cleared with management. After a week and a half of no communication I called and inquired about the extra year. He advised that there would be no guarantee since it was a repair and not a full replacement. I was going to call and speak with owner since the written estimate stated their was a guarantee, but the process left me with a lack of faith in the way they do business. I will not use them. I stand corrected - Although there was no guarantee in writing Shanna (GM) reached out to me and explained they will definitely stand behind their work. Based on her initiative and their O/L comments and rating I took a chance and went with them. Very happy I did. Although the first attempt did not solve the problem they came out again and worked for the better part of a day and so far it looks like the problem is solved. In my opinion the measure of a company/person is not how well the do initially it's how they respond when things don't go as planned. Kudos to Shanna and her people.

When we realized the 20+ year old roofs of our house and separate workshop needed to be replaced, we interviewed two roofing companies. Following Braden's presentation, we were convinced that we were totally comfortable ONLY with Highlander. Braden did a wonderful job presenting the options for our roofs, and his professional style and thorough description of how the project would be handled, made selecting Highland for this project an easy choice! And we were not disappointed. This large project was completed in 3 days, and there is not one aspect of this project that was not done to perfection. Javier, owner of the company performing the work, was an excellent supervisor of his work crew. All members of the work crew did a great job. In the course of the work none of our plants were damaged, and they did a very thorough job cleaning the property of debris and nails before they left. And the final result was examined carefully by Joel, Highlander's supervisor. Grade A++. We would highly recommend Highlander Roofing to anyone needing a roof replacement. We have encountered few companies and contractors who perform at their level.

Our house had a leak in our roof over our garage. I didn’t know who to call but came across Highlander’s name while on the internet. I called to see if they could take a look. They came out promptly and gave us an estimate which we accepted and scheduled. It was scheduled quite a way out as they were pretty busy. To our surprise they called and came out much earlier and did the work. We found them to be professional, responsive, reasonable and we highly recommend them. We recently used them again to replace the roof on a cabin on the same property. Both times the jobs were handled promptly and professionally. Any questions we might have had were also handled in a friendly and professional manner. We would use them for any future jobs and would highly recommend them to others. We did use them again, to replace a roof on a cabin on the same property. We have used Highlander Roofing twice. Both times the jobs were handled promptly and professionally. Any questions we might have had were also handled in a friendly and professional manner. We would use them for any future jobs and would highly recommend them to others.

Professional. We were really impressed with Highlander roofing. From getting our estimate to project completion they kept us informed along the way. After paying 50% upfront, they let us know we were a some weeks from getting the roof on. During this period they remained in contact with us. They let us know when the materials were coming in. The crew was wery careful in removing the old roof. They told us to keep our dog in to avoild any nails on the ground. When they finished for the day, they told us it should be OK to let our dog out as they had used a magnetic roller to catch any stray nails. Upon completion, another employee came and picked up the dumpster. He moved the dumpster down the drive and again went over the area with a magnet. He also used a drone to take pictures of the finished roof which were sent to us. If you need a roof, go here.

I contacted HIGHLANDER Roofing for an estimate for a new roof. Josh Cornwell came out to the house that morning, checked out and measured my roof, and I had the estimate that afternoon. While they were not the lowest estimate they were in the ballpark and I was very impressed with their promptness and attention to my needs. They came out and put a tarp over my roof to stop the leaking while waiting in line. The roofers were prompt, professional and very friendly. They cleaned up the yard every evening before leaving and finished the job in three days. I would definitely recommend them and would use them again. And, by the way, the roof looks great! I am very pleased!