Feazel Roofing

There are not enough good things to say about Feazel Roofing. I started off with working with Matthew Lambert - Field Supervisor. He came out that day and inspected my roof. By the end of the business day, we had already gotten my insurance to cover the roof and he had worked out all of the details with my insurance agent. He was professional, kind, very knowledgeable and incredibly easy to work with. I knew that I had made the right decision in choosing Feazel because of him. The Project Manager that I worked with, Dustin Johnson, 100% cemented that fact. I can't say enough good things about Dustin. He kept me up to date on any scheduling changes prior to the installation. On the day of installation, he communicated very well on what was going on in the process and made sure that I was 100% satisfied with the quality of work. Which I was - the roof looks impeccable. I've received several compliments already. Feazel has a very high standard of quality. Now, after the roof was installed, I ran into an issue where my shed lost power. I contacted Dustin and he was over that afternoon. He climbed ladders and searched all in the shed to make sure that it wasn't something that his crew hit by mistake and he came inside and checked the breaker. Even though Dustin likely knew (which he was correct on) that the issue was not from the roof install, he still called and scheduled a third party electrician to come out and perform diagnosis just to be sure. The electrician was scheduled for 2 days later and each day, Dustin checked in with me to make sure that we were on the same page. He is a very good person, so very patient with me, I hope that everyone gets a chance to work with him. It is very easy to get walked all over with companies. Dustin could have written this off knowing it wasn't his team and left me to deal with it. But he didn't do that. He went above and beyond for me and I'm so grateful for that and for him.

I just had the roof on a family home replaced by Feazel Roofing and continue to be astounded at just how exceptional this experience has been. This was a complex scenario - the home is in North Carolina, I live in California, the home is occupied by a renter, and there was water intrusion into the attic. Managing something like this from a distance can be difficult if not impossible if you do not have really good support from the contractor. In this regard, I do not have the words to describe the excellence of Chris Brosnan in Feazel sales, who coordinated with his equally outstanding counterpart in Feazel operations, Jerry Farrell, who was the project manager for this job. This was a Golden Pledge GAF installation, requiring coordination with GAF. The home had Leafguard Gutters that had to be removed and replaced for the job - at my request Chris and Jerry coordinated with Leafguard to remove and replace those gutters. I was sent pictures at every step of the job, including the area around the chimney where a poor prior installation had caused extensive plywood damage, which required re-framing the support structures for the chimney. As the on-site Project Manager, Jerry Farrell managed the correction of all of these issues to factory standards, to include re-priming and painting replacement boarding. The pricing on all of this repair work was not only fair, but one of the best values in that it put our home back to perfect condition. During every step of this job, Jerry stayed in direct communication with by by text messaging and email. I went into this project anxious that trying to arrange this complex roof replacement from 3000 miles away could be a nightmare. Quite the opposite, this was the most professional home improvement project that I have ever done, and the trust engendered by the Feazel staff simply unsurpassed.

So, I am not one to take the time to write reviews. However, I have never been so impressed with a company doing work on my home. These past few months have been full of projects and I was really nervous about spending a lot of money on another terrible company, like everdry. I learned my lesson and got 3 bids and I’m glad I did because Feazels price range was in the middle and they were the only one to offer lifetime warranty. We have had several companies come out here and not one has cleaned up there mess , there was trash everywhere on multiple occasions. but feazel put everything back, was careful with my plants and the conservatory that’s all glass. They put a tarp on everything , and was so thorough by picking up the extra nails and such. When I got home from work , my house looked better than when I left . After all the expierence a I’ve had , I expected to come home to a mess I would have to clean up. But I didn’t , and for that, Feazel deserves a review . These also were the most hard working men I’ve ever saw , they don’t mess around . They finished the roof on the house and detached garage in one day, they were here over 12 hours to avoid the rain for the next day. They stayed to get the job done, and that’s the type of work ethic we need more of in this world. They were kind and respectful when I was leaving for work , I was going to go through grass so I wouldn’t have to bug anyone but a guy came running to move the car for me . The project manager rich has been so kind and is easy to get in touch with. I’m just so happy to have a new roof and it’s beautiful , time will tell quality but can’t beat a lifetime warranty . This is hands down the best business for roofing and I will recommend them here on out .

I went to a Home and Garden Show in Raleigh last spring. I was, and am in the middle of remodeling a home built in 1912 and it has an enormous roof as well as a number of hips and valleys. I normally just go to get ideas, but I needed a roofer. My trusted roofer of 30 years had died and I've gone through probably 15 since then that I was not happy with for one reason or another. Quality of work being the clincher. I talked to 4 roofing companies while I was there. After returning home, 2 were marked off the list immediately. After talking to the third one, I wasn't sure they even knew what shingles were. But Feazel Roofing did contact me. Nick Mixon called, we met at our designated time and after talking with him on the site I felt we could work together. I've been building houses a long time and sugar coating what you can do, or how perfect you do the work will get you marked off the potential subs list really quickly. Nick did neither and I appreciated his honesty. It took about five months before the renovations were ready for the new shingles. The crew came out, worked diligently for almost 4 days to get all the old shingles off, repair damaged plywood underneath in several sections and replace the roof with new shingles. Brian met me on the job the first day and sent pictures from the roof to my phone daily to show progress and what they looked like from the top. I appreciate the communication they had with me throughout the process. This Grande Lady has a new roof and will be ready for her opening night soon. Thank you Feazel Roofing for doing a great job. I will certainly call on you again. Nancy Johnstone-Robertson, GC, Owner of The Grande Magnolia of Benson

Anyone looking for a good roofing company for a roof replacement I recommend Feazel Roofing!!! On a scale of 1-10 they might be an 11. The entire Feazel team is second to none. All were very professional and very knowledgeable. I met Dominik first. He did my appraisal. He was extremely professional. Never having a roof replaced before I had a lot of questions. He explained everything about the project in great detail using terms I could understand. He also explained the procedure by which my insurance company would process my claim. So when I contacted the insurance company I knew what to expect so there were no surprises. Next up was Jordan. He was the project manager the day of the replacement. Jordan thoroughly explained in detail everything that was going to happen that day. He checked up on his guys a couple times throughout the day and even came back a couple days later to make sure that I was happy with the their work. The workers took great care to keep my property clean and undamaged while the work was being done. They cleaned up after themselves throughout the day even going as far as raking up the leaves on my lawn. I thought that was really nice. Last but not least I got introduced to Jeanie. Jeanie works at the home office. She was very nice on the phone. She too was very helpful answering billing questions. Jeanie moved very quickly to get my billing processed through my insurance company. Together these folks represent a great company. And to top it all off their prices are affordable. So if you need a roof be sure to contact Feazel for an estimate. You will not be disappointed.