
Overview
Serves Apex, NC
Business hours
SunClosedMon8:00 am - 6:00 pmTue8:00 am - 6:00 pmWed8:00 am - 6:00 pmThu8:00 am - 6:00 pmFri8:00 am - 6:00 pmSat9:00 am - 2:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, and Debit card.
Services offered
Contact
+19192000214
209 Settlement Dr, Apex, NC 27523
Reviews
4.0
66 reviews
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Timothy Hinds
Sep 23, 2023
•From Google
Saltbox Construction has been a joy to work with. I had them replace some rotted fascia (and rakes -- a new word they taught me!). I also had them inspect the roof to see whether it looked damaged by wind and whether any damage looked bad enough that it could be covered by insurance. The roof was getting on in years, so I didn't think I could get much help from insurance if I had to replace it.
Jon Benitez came out and inspected the roof and advised that he thought it could be covered by insurance. When the insurance adjuster (actually a "ladder-man" reporting to the adjuster) came out, I had Jon go up with him. Jon pointed out the damage to the satisfaction of the insurance guy, but the back-office adjuster said repair looked possible. Jon came out again and took video of the shingles being too fragile to do a successful repair, which convinced the adjuster to approve a whole roof replacement. I had Saltbox put on the new roof and it looks beautiful, with architectural shingles and drip edge, both effectively upgrades from what I had before, all within the amount that insurance covered.
Jon did a great job for us, both as an advisor in dealing with the insurance company, as our guy on the roof and in our corner, so to speak, and in overseeing the roof installation and the replacement of a gutter we also had them take care of. He even threw in repair of several feet of fascia and rake on the other side of the house, since I'd found it rotted when I painted in preparation for the new roof going on.
I recommend Saltbox & Jon Benitez to anybody looking for a roof or related exterior work. They did a great job for us!
Laura Jacobs
Mar 27, 2024
•From Google
After Christmas we noticed our roof was leaking into our scuttle attic in the bonus room. I called Saltbox and Chris was able to come out to inspect the next day. It was very wet on the attic floor but there was no obvious sign of where the water was coming from. Chris checked the main attic as a precaution and said it would be best to wait until the next rain to better locate the issue. The next time it rained I was able to pinpoint a tiny drip and photographed it as best I could. Chris had a crew member out a few days later to review the area and locate the problem with flashing. He spent 30 minutes up on the roof and when he came off of it, he said it had been fixed. We’ve had several heavy rains since then and the scuttle area has remained dry. Chris is very communicative through text, and he and his crew members are respectful inside the home, removing shoes when coming inside from the yard. Not all contractors do this! 10/10. Would not hesitate to recommend Saltbox
Kevin Sweeney
Oct 29, 2023
•From Google
I can’t speak highly enough about Saltbox. We had our nearly 6,000 square foot roof replaced last week along with replacing two attic fans. The crew was always on time and worked very hard. I’m so grateful we were able to do the job in the cool of the fall rather than blistering heat!
From initial contact to completion, the communication was top notch. Our main contact was Matt Brooks and he was both very professional and very personable.
Here’s my best compliment. Recall that we have a very large roof, rather pitched and many valleys. After completion and following cleanup I walked the perimeter of the house. I did not find a single nail. Not one. I found only a tiny collection of debris from the old roof. Simply amazing.
Anyway, if you need a roof replacement or repair and you’re not talking to Saltbox, you’re not doing the best for your home.
Anya McBrayer
Mar 27, 2024
•From Google
I cannot begin to express how thankful I am for Saltbox Construction. I was recommended to Saltbox by my insurance agent after 2 incredibly difficult previous contractor experiences. Jon came out to our home to give us an estimate. He was kind, thorough and answered all my questions. Throughout the entire process of fixing the damages created by another contractor, Jon and his team were nothing but professional. He was easy to contact, gave us clear and direct timelines which remained consistent and completed the job efficiently and better than we. could have expected. I will use Saltbox for all further construction needs. They are absolutely fantastic and I cannot recommend them enough. Thank you Jon for taking care of us and putting my mind at ease for the first time in over 2 years.
Nat Boyden
Mar 27, 2024
•From Google
Saltbox Construction were a joy to work with. From the beginning they were responsive, friendly, respectful, and informative. They explained everything clearly and fully delivered on everything they quoted me for. Costs were reasonable, and the work was done quickly without sacrificing on quality. I had an entire new roof installed, with quality materials and expert craftsmanship, in under two days. They even thoughtfully removed the flagpole I had forgotten to take down, and were very careful about avoiding damage to the rest of the house while installing the roof. I was given all the information I needed, and felt very comfortable working with them. I highly recommend Saltbox Construction to anyone looking for quality customer service and expert work.
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