Masters General Contracting

This company is GREAT!!!! They have installed a new roof, and new gutters on my home. They did a fantastic job, and were very courteous and clean. Their customer service is so excellent that we had noticed some new water damage on our ceiling. We called Masters General Contracting to come out and see if we had some new roof damage. They throughly inspected the roof, but found no cause of the water damage. Then they began to check other possible causes, and found one of our windows had a small leak that water was traveling through the wall down to the main floor ceiling causing the damage. We had not replaced our windows yet, but they insisted on repairing the leak, AT NO CHARGE! They have since called us to see if that repair had solved our leaking issue. We told them it had, and thanked them. They answered with, "It is our sincere pleasure!" We will be using Masters General Contracting for ALL our home repairs and improvements!! Thank you again Masters for all you have done for our family!

I was referred to Masters through friends who shared their experience with the company and owners! Couldn't have asked for a better company. Not only did they get my roof replaced right away, but they were always quick to answer and explain when we had any questions!! We also recently had to get a new roof put on our old home to sell. We had to have it done right away or we would have messed up our closing date. They got all the necessary paperwork to our realtor and they made it happen in a day and we were able to close! You couldn't ask for better people to work with and their crews are so nice and do an amazing job! Neighbors walked by and complimented on our new roof! We refer Masters to anyone we know!

Masters General is amazing!! They built a new deck and patio combination for my house that is beautiful. Their workmanship and quality is above and beyond. Their communication with any issues that arose was quick and efficient. I was very surprised at how fast the job was done. The owner, Tim, is very knowledgable, kind and easy to talk to, answered my texts 24/7. His foreman, Mario, was very professional, very accomodating and friendly. Professional and friendly crew all the way around. Would recommend them to everyone. I'm going to use them again next month for my roof and gutters. Pricewise they were below larger companies with the same, if not better, quality. Lori Ehrig Kirkwood, MO, Homeowner

Highly recommend this company. Master General Contracting went above and beyond our expectations. We had a complete exterior remodel done due to a severe hail storm. New roof, new siding, gutters, facia, soft, deck restoration, new screens, the works. Because of the storm, Masters, as well as other contractors in our area were all very busy. But despite the busy time, Tim and Camille we very responsive, easy to work with and took care of all the details with the insurance claims. Master's crews do great work. They showed up early and worked late to get the job done on schedule.

I was referred to the company by my insurance agent a total mistake. Do not hire this company you will have nails and screws all over your driveway resulting in a flat tire such as mine. They came to my residents a total 10 time for what should be for contracting company general roof and gutter install. Sloppy cuts on my gutters a rude owner and salesman. Beware Tim is very pleasant when giving you a quote but when being contestant on his crew work he becomes defensive. Shotty work and explains why they changed names before. I know they are not going to pay for my tire caused by neglect of not picking nails and my inconvenience. The point of my review is to inform future customers before hiring such a incompetent company that doesn't hold employees to their faults. Future advice for Tim, when speaking with your customer you may want to watch your tone, looking at previous reviews and my experience you have a hard time with this. The next customer will not be so kind when you do attempt to talk to them the way you did me over the PHONE! Jason from GLOBE green life insurance who is great agent. If you are reading this to protect your reputation, you may want to recommend a different company. Also depending on how TIm wakes up he refers to himself as the salesman and had to find out he is really the owner. Tim and Camille are not it!