Gold Star Contracting

We just had our roof replaced for our single-family home by Jake's crew at Gold Star contracting and I must say what a fabulous experience it was! This was for our rental home in MN and we live in GA. While researching for the roofer, I was very afraid about getting ripped off especially because am not in the state. Jake was referred to us by our realtor and I usually always get multiple quotes for the job before hiring someone but the moment I had my first call with Jake I knew he is my guy for the roof. He came across to me a very straight forward, prompt, honest contractor who knew the roofing game really well and he knew within the first few mins what I am looking for in terms of quality of work and customer service. I still can't forget what he said - "I will sell you the gold quality roof at 45% off prices". I didn't believe him till I saw his quote that he sent after a couple of days after he did a thorough roof inspection of my property. He didn't try to get my business by promising me that we can claim this through insurance like many storm chasing roofers do and I can do this and that. He was straight with me that this won't qualify for an insurance claim and it's best we don't file an insurance claim. His quote was very reasonable and easy to understand. He also offered to clean my gutters, remove the dish on the roof that I am no longer using, fix one of the siding of the home that was rotten at no charge in his quote. I was sold. We right away got on the phone and after he clarified a few of my questions I ordered my roof. He booked me on his first available time slot which was just a few days later. One day before the appointment he pulled the permit from the county and sent me their approval without any of my involvement. Wow! On the day of the appointment, he and his huge experienced crew showed up first thing in the morning and worked very hard the entire day and got everything completed with high quality. They not only fixed extra things Jake promised, but they also cleaned up everything the same day and left. The experience I had with Jake has been by far one of my best experiences in the construction industry which is very rare to find these days. I will recommend him to my friends and family in a heartbeat. Thank you, Jake, for an outstanding job!

If every contractor who bid on a project were like Jake at Gold Star Contracting, our decisions would be much more difficult. Gold Star was so clearly above the rest in terms of candor, value, and integrity that the decision to contract with them for a roofing, facia, soffit and gutter project was a no brainer. Jake contacted me and came out and bid on our project in Bloomington a day after I submitted my request on his website. I was impressed by his frank approach to our meeting. He saw everything I wanted to do, and he gave me his best price later that afternoon without any upsell or even a sales pitch. In the weeks before Install, Jake contacted me to confirm the install date and to confirm some details of the project. He was at my house at the beginning of the roofing project for the delivery of the shingles, and he introduced me to the foreman working the job. Jake checked all the details of my (somewhat) irregular roof with both me and his crew to confirm it was exactly correct, and he made changes on site to more than double the number of vents I had for air circulation in my attic. In the short conversation I had with him on my lawn during the project, it was obvious why he has only 5-star reviews. He is building a strong business by rejecting all of the practices for which he knows contractors get a bad rap. I have already recommended him to four friends and neighbors, and I asked him to bid out a siding job, which I'll likely have done in a few years. In the siding bid, Jake counseled me against the most expensive options that I had requested. The crew who shingled the roof were efficient and clean, completing our 34 square hipped roof in one day. The crew hanging the soffits and facia stayed late into the night to get the job done, and the gutters with leaf protection were installed in fewer than three hours. The work gave our 50 year old house a nice refresh. Many other contractors could have done that, but hiring Gold Star made us feel secure and happy with who was getting our money.

Gold Star Contracting replaced the roof on our home and they did an outstanding job from beginning to end. I was getting several estimates and wasn’t able to meet Jake for our initial consult because of traffic, so he did the consult by phone. He even jumped onto the roof and placed temporary patches up so we wouldn’t get any more damage if it rained. This was before we had even hired him. After reviewing the packet he left and speaking to Jake on the phone it was a no brainer to choose Gold Star. Our insurance put up many barriers to discourage our claim for weather damage, and Jake carefully explained the process of submitting (and re-submitting) our claim, what questions to ask, and how to follow-up to get the settlement we were entitled to. It took some time, but the insurance eventually paid for replacing the roof. As soon as it was approved, Gold Star ordered the shingles and finalized the date for installation which was in about 10-days. The Gold Star crew arrived at the crack of dawn, worked all day in the hot sun, and did a beautiful job. The crew was incredibly professional and considerate. They did an amazing job of cleaning up before they left, and we never found a single nail or piece of debris in the yard. I was really worried about this because we have kids and pets that could get hurt stepping on nails. I appreciate their attention to detail and the care they took in protecting my home during the construction process. My new roof looks fantastic, and I have received numerous compliments from my neighbors on the craftsmanship. I highly recommend Gold Star Construction to anyone in need of roofing services. Their professionalism, expertise, and commitment to customer satisfaction are truly unmatched. Don't hesitate to give them a call for all your exterior home construction and roofing needs.

I called Gold star desparately very late the night before my insurance roof inspection since the other company had stood me up and Jake returned my call pretty quick. He listened to the situation we had and sent Frank to my house the day after, even though it was last minute. Frank was very experienced and told me its promising for insurance to accept the hail damage with the high percentage and that’s exactly what happened. After my insurance approved the Roof damage, both Frank and Jake went through the details of what will happen and in fact to also repair the portion of the roof that always was leaking. Jake was very cooperative with the contract and not only he scheduled the roof replacement right away, in a higher temperature day, but also they repaired taht problematic part of the roof. They listened to our instructions of how we want it to be fixed and dis exactly what they were supposed to. We have a big house and they finished in 1.5 days including cleaning up. I asked for double checking all the eay around the house to make sure no pins are around left and the crew with Frank instructions dis a nice job on that, spen a lot of time to make sure nothing’s left. Both Gutters/ down spouts and roof/ shingles replacement were pro. I appreciate them helping me out while I sas helpless and knew no company to help. Either they were busy, didnt return my call back or stood me up. Thanks to Gold Star, quickly our roof was fixed and replaced. Totally recommend Gold Star.

This summer my house was walloped by a hail storm. I emailed Frank (Crew Foreman) and he stopped by and did a free inspection. Frank found hail damage on the roof and downspouts. Next I contacted my insurance company who also sent an inspector who found damage as well. Everything from start to finish flowed extremely well. Frank and Jake were always quick to respond with questions I had even days after the project was done. This company is extremely professional, they set the day and time the crew will arrive and they will be there. My roof is aprox 4,000 sq foot, the crew started working at 7am and was completely done by 6pm. The crew cleaned up everything and you couldn't even tell they were there after they were done for the day. No nails in the yard and no garbage blowing around the neighborhood. They also take the extra steps to not damage landscaping and shrubs around the house. None of mine were damaged during the project. As a former roofer myself, I know good work compared to spotty work. Gold Star delivered and I highly recommend this company.