Priority Construction Services

ISAIAH SYVERSON was the guy who walked me through every step and phase of the project we did. He sold me on the deal, set up the inspection, wrote the estimate, etc. He actually explained how I could get a BRAND NEW ROOF, Windows (which I did not opt for), gutters and downspouts all by filing an insurance claim for the hail damage my roof sustained. So hail damage is really fine sometimes and you might not notice the damage until your roof has already been leaking for a while. ISAIAH helped walk me through the claims process and helped submit the documents to my insurance company. We waited a while and then waited some more, then the Insurance company sent out an inspector/adjuster guy to look over the hail damage. Well guess what?! My insurance claim was covered 100% less the deductible. Basically I paid a couple thousand for an entirely NEW ROOF, GUTTERS AND DOWNSPOUTS.... and while they were in the middle of the project, they discovered that I had already some damage on the inside, so they finished the job by putting on new roof panels and even some supports and resubmitted a new claim for my insurance company. The insurance company responded by paying for all the additional costs. I became frustrated sometimes with the weather and delay, but ISAIAH was always there to answer a call and/or call me back when I had a question. We spent a lot of time playing telephone tag and I was lucky I had one guy to work with me through the entire project from start to finish. SO, look. Here is the deal. I roof was approaching an age where it had to be fixed. The hail storm was a blessing in disguise. The upshot is I got a COMPLETELY NEW ROOF at a time when I most needed it. Also, I added on the work for the gutters and downspouts. I do need to see about some adjustments on the downspouts and extend in some places to run off my property more effectively, BUT... I BLESS THE DAY I MET ISAIAH SYVERSON. He has brought me the blessing of safety, security and being home WARM AND DRY in my "forever house". Finally, NOW I CAN SIT INSIDE AND ENJOY THE SOUND OF THE RAIN FALLING ON THE ROOF INSTEAD OF FEELING TERRIFIED ABOUT WHAT MIGHT HAPPEN. Yes, really... really, really... call me if you want a personal and even more detailed review of how much this guy changed my life for the better. Drop the microphone. BOOM!

Easy to work with. We had to file two claims because of hail and some fire damage from our neighbors house file. They go right off of our insurance claims with made it so much easier and less stressful. We paid our portion up front right away and now insurance will take care of the rest "easy peasy"!. They forgot about our original consultation appointment so we had reschedule and wait another two weeks. I sort of wish they would have prioritized a new appointment since they missed the first one. Andy found more issues with our roof than the adjuster and they worked directly with our insurance to get it added to our claim and covered. He took photos to show me the damage and explained everything. He also pointed out all of the roofing colors that were on our neighbors houses so that we could see what they looked like. It really helped in making our decision. They said they were out 4-5 weeks, but they came in right at 4 weeks if not a few days earlier and had our roof re-decked and shingled in one day. They were gone by time I came home from work around 6pm. I went to let our dog out to the backyard to pee once they were gone (I didn't want her outside disturbing the guys while they were working and tossing material off the roof). I was a little shocked to look out the window and see her standing out front in the middle of the road. They had left the gates open (shame on me for not checking). While putting her in the backyard I stepped on a roofing nail, we found about 30 or so roofing nails spread out through out our backyard. Not sure if they forgot to run the magnet out back, but we made a couple passes to pick them all up since we have a child and dog. The dumpster was delivered the day before the job, and the shingles and plywood were delivered the morning of which was nice. We're still waiting on our siding which is a pretty small job. They are doing the right side and back of our garage. Andy is working on trying to find the closest possible match. We also have a broken piece of siding on the back of our house and Andy said they could just take a piece of undamaged siding from the garage and replace it. I'm glad he offered this otherwise we would have just left the broken piece on the house. I'm confident our siding will look as great as our roof. Update: Andy called to say someone would be coming out to make sure everything was picked up. Really appreciate the follow up on this! Most companies wouldn't bother to take the time.

Hats off to my sale representative Jeffrey Van Galde from Priority Construction. He went above and beyond to make sure all my expectations were met when I was selecting a new siding color for my house. My house is unique in design and has some unusual features that factored into the selection process. Jeff was able to provide me with computer generated visuals of my house in various colors and trim options and addresses of homes in colors of my top choices. Jeff also obtained larger samples of my siding color choices and personally placed them against my house for a true color look. He even climbed to the roof to place the siding in various places to make sure I was 100% happy with my color choice. Communication and updates from Jeff were superb. He kept me informed when the project was ready to be completed and who and when the workers were going to be at my house. If I needed anything, a simple email to Jeff was communicated immediately to Nick, the production manager or Jon the siding monitor. Jon monitored the workers and was frequently seen on site to make sure the workers had everything they needed, and the project was moving along. Jon touched base with me when I was home to check on my satisfaction and answer any questions. All three men worked well together to keep me happy. A shout out must go to the crew of workers who were exceptional. They were meticulous in detail and the final touches to my house showed the pride they took in their workmanship. Attached are some photos of my house from various views and some examples of the detailed workmanship in the fine details that most siding companies don’t do. Also, a photo of Jeff on my roof to give me an idea of how my color would look like. The new siding is lighthouse red from Mitton. Photos don’t show the whole picture. The lighting and camera quality takes away the beauty one sees when looking at the home in person.

I have twice used Priority Construction Services in Rochester, MN. The first time was when water water repeatedly ran down my garage back wall from unexpected rapid thawing/freezing/thawing after heavy snowstorms that caused ice dams at the “ridge” where the garage roof joins the house. The developer came out 3 times across 3 years, but the problem continued the following winter. Out of frustration, I called several roofing companies, and Priority gave me the best impression, best pricing and best assurance. And they indeed did a very professional job, and the garage back wall never got wet again. The second time was when my roof, siding and patio deck were damaged in a hailstorm. Priority again gave me the best impression, best materials, best options and best assurance. The 2 co-owners Josh and Scott both came out to my house, while Josh came repeatedly to inspect, recommend and discuss in detail. Their 2 construction managers also kindly transported, free of charge, a dishwasher from the store to my house, and carried it into the house – even though it had NOTHING to do with the roof, desk or siding repairs, and moved away, again free of charge, a bunch of odds and ends from my own garage. During the several months of repairs, Josh was very helpful and responsive to any questions or requests. Above all, the roof, deck and siding repair/replacement works was completed on time, on budget, with high quality. PS – After full payment of each of the 2 projects, Priority also sent my family a beautiful tin box of delicious chocolate chip cookies with a touching Thank-You letter Smile For their professionalism, responsiveness, personal touches, high quality work at competitive pricing, I would not hesitate for a second to recommend Priority Construction Services to any individual or family.

Just to start this off I don’t ever put a review but I would like to put a big thank you too Riley from Priority Construction at Northern Valley Pl in Rochester MN for going above and beyond any expectations that I could imagine. I was in a very tight situation with my house to get it sold and a storm ruined my roof along with some other things and it had happened at the worst possible time in my life and I had a very limited amount of time to get it done and I thought my house was going to be a loss that would take me years to ever recoup from but from payments arrangements to the physical work, talking to my mortgage company himself and walking me through each step I should take through the entire process, working with me in the most professional and understanding and grateful manner and it being winter in Minnesota the weather was also a huge factor for the work to be done and myself being 400+ miles away in North Dakota there was a lot of obstacles to over come that most wouldn’t have be able too and Riley made it happen and the repairs were made in record time and my house is now being sold with a profit and he is a life safer to say the least. I would never recommend anyone else, if anyone ever asks me about who should they contact for any type of work I am not only going to tell them to contact Priority Construction I am giving them Riley’s number. I live in North Dakota now but if I was in the Rochester MN area I wouldn’t have anyone else besides Riley himself in charge of the work being done on my home. Thank you very much from Christopher Forsberg