Millersberg Construction

This is a long term review of the service I received from Millersburg construction. In June of 2021 a bad hail storm damaged my siding and roof. I didn't want to go with a storm chasers so instead opted to go with a company right down the road from me, Millersburg Construction. The guy that came out was very friendly and gave me confidence that the job would be handled properly. When my adjuster came out it should have been clear this was going to be a nightmare when the Millersburg employee and the adjuster were practically yelling at each other. Once the estimate was done and sent to the insurance company it was quickly denied. Now I don't know which side had the issue but Millersburg and my insurance company, SafeCo, could not work together and I had to be the middle man. Also Millersburg was no help when the insurance company pushed back on the estimate and I had to do a lot work deciphering my insurance policy and researching state laws, I would think a company advertising storm damage repair would know the in and outs of insurance policies and state regulations on insurance companies? Initially when the work was completed I was very happy. However it wasn't 24 hours later when I heard a weird noise and when I looked out the window there was a whole section of shingles flapping. They came out and said it would be fine once the sun heated them up but that wasn't the case. Within a few months whole sections of shingles were missing and the only communication I had with Millersburg was that they wanted their final payment. Once they realized they were not going to receive the last of their money until I was happy they did come out to fix the missing shingles. Now I would have preferred they redid the 10x10 gable that was the issue but they just slipped some shingles in and tacked them down, I guess my project didn't warrant a 1/2 day to fix right. Now fast forward 10 months and I come home to it raining in my kitchen. Millersburg is claiming it was an ice dam, on the other side of the house, that caused it however it is right below a plumbing vent so I have my doubts. The employee that was sent out never even went into the attic to verify or check for damage to insulation. I guess Millersburg is hoping I will just not care about wet insulation and a stained ceiling. Overall my impressions of the company are that they lack professionalism and motivation to provide quality and service. As a trades professional myself they have reinforced for me how to not treat customers regardless of how lucrative the job. Hopefully this latest issue can be resolved and I don't have any further issues as I would prefer to not deal with Millersburg Construction again.

Jack Stanton did a wonderful job fighting for an entire roof replacement that was badly needed and that i deserved. Instead of settling for only a partial roof replacement with State Farm, he fought for a complete roof replacement and got it!! It took me almost a year (11 months) to get my roof done and Millersberg Construction charged me a reasonable price on top of it!! 1. My first contractor was all gung-ho on everything re-roofed and total siding replacement and aftet being turned down by insurance left me hanging and would never respond back to me after i tried many times to contact him. 2. One contractor decided they couldn't do it cuz it wasn't a complete roof,( i think its cuz it would look bad for business only doing a partial when by looks the entire roof needed replacing), 3.Another didnt think they would have time but really didnt want to do a partial replacement either. 4. Another sent me an appraisal for a complete roof but insurance needed it itemized and that was insufficient and i kept trying to contact him and txtg him and he would NEVER respond, just left me hanging there. 5. Then there was one more that after txtg me one total amount left me hanging for 2 months when he finally said he couldn't do it! SHAME ON these other businesses and THANK YOU SO VERY MUCH, JACK STANTON OF MILLERSBERG CONSTRUCTION!!

I had Millersberg replace my roof and gutters after receiving hail damage. I cannot express how excellent of a job they did. Without getting into a lot of detail, I will say that my insurance made things difficult, but it did not phase Millersberg at all. The project manager, Chad Jenkinson, handled all of the communication and documentation required by the insurance company. He proceeded to schedule the work to be done in a timely manner, oversee the replacement of the roof and gutter systems, and ensure that everything was completed correctly. The quality of work that was completed was superb and Chad followed up with each phase of the project. Chad's wealth of information pertaining to the needs of the project were incredible. It is hands down the best experience I have had with contracted home repairs. The quality of craftsmanship, punctuality, professionalism, as well as passion for what they do is extremely evident. I would like to personally thank the teams that worked on my project, with a special thanks to Chad Jenkinson. I will be keeping Millersberg Contruction in mind in the future for any home repairs or renovations they are able to do. I highly, highly recommend Millersberg Construction for any of your home's exterior needs!

After getting hail damage on my roof and siding I was bombarded by sales men from all over MN pressuring me to utilize their services for repairs. I asked many questions and questions were not answered, was only given the run around. I met Justin Kane from Millersberg and was very impressed right from the start. He was patient, explained everything to me in terms I could understand and did not pressure me at all. He didn’t talk bad about other companies, just simply gave me a ton information on Millersberg products then walked me through the process more easily than I expected. The roofing crew was a group of men who were absolutely amazing! They completed tear off and shingled my entire roof then clean up in only hours! Super respectful guys doing amazing work. Same with the siding crew! Without meeting Justin I feel I would have paid for my lack of knowledge on these repairs and would have gotten a lower quality job for more $$$. Millersberg is the only way to go! Thank you Justin and both crews for exceeding all expectations!!

Millersburg recently replaced the roof on my house and garage. I could not be happier!! I am not one to go out and leave reviews very often but this service definitely deserved it. My experience started with Cody coming out to my home to inspect my roof for any weather damage. That guy is a freaking rockstar!! Cody was very knowledgeable and answered every one of my question. He showed me where the damage was and explained what insurance would be looking at. I am never super excited to deal with insurance but Cody made the process as smooth as possible. He kept in touch with me throughout the entire process. The crew that came out to do the work was outstanding. They were as friendly as could be and got everything done in one day. The clean up was top notch! Overall I could not have been happier with the service Millersburg provided. I would definitely recommend them to anyone that wants a professional job done by a professional group of people.