Wimsatt Building Materials

Updating Andrew was not the top guy and I was refunded my roof drop and the main guy went property and refunded because absolutely company could have done roof top delivery, I have ordered again from them to and no problem. The main guy forgot his name but he was on top and corrected everything for me,I called another store and was given who to speak too glad I did very happy treat professional. Roof top delivery paid for(dropped on ground)refused to refund $150.00 never even called to tell us.Why they dropped on ground instead of roof.very condescending Andrew who refuses to refund said if they would have called, would I have moved the electric line. He does think they should have called but said let's talk about what I customer did wrong and didn't know the electric lines where in the way. Really Simply they didn't want to do the roof drop the sales guy even googled map the house in front of us at purchase time,its a 60 ft long house with 2 levels of roof,electric line runs across back of house . I have had boom trucks in to remove trees .they could have went down 2 driveway on either side of house or from road. I hope this changes someone mind,we are a business and this hurt us bad today,I tried to explain we only order to get the roof top delivery or we would have order else where ,saved money. We have trucks dump trailers,so the only need was the roof top delivery. We just signed our business up with them but i will never shop with this company main guy Andrew.( Megan employee first I was talking to her she said they never should have sold me roof top so i said refund she didn't say anything and switched me to hold. so when I called back. I asked for a manager and that was Andrew who answered and said he is the highest I can get in the store and he will not do anything for me. Service horrible We have used monroe many times great guys at that location.

I’ve been dealing with this company since 1998 they were our exclusive supplier for many years as of recently they were sold to a company called SRS today they are still using the Wimsatt name they are definitely not Wimsatt anymore. Due to the pandemic and shortages of material they were unable to deliver roofing products to me when I ordered them. We get a rebate at the end of the year that I use for all of my guys to do something fun with. My salesman James told me on several occasions they did not have material did not know when they would get it and I should just buy it from someone else. I told him to make sure he talk to the higher-ups (Nick )he said that they spoke every time I was forced to buy elsewhere. My concern was I would not hit my sales quota for my rebate. Guess what I did not because of their in ability to deliver materials. I spent more than the amount but had to buy from three different suppliers to get materials for jobs we were doing. They denied me any type of refund or rebate whatsoever. I got a better deal from all my other vendors with no signed contracts including Home Depot which was the biggest refund. I still took care of my guys like I always do but out of my own pocket. This is poor business practice at best and a slap in the face to a contractor who pays his bill on time in advance every year since 1998. Most of the guys there were more worried about losing their jobs and trying to fit in with a new program then taking care of their. customers.

This has been the worst experience i have ever had with a distributor. First, they wouldn't accept my check after i drove 45 minutes to get it to them. Grant it, I have wrote multiple checks to this branch before. After leaving and disputing the denial, they wanted to have my bank call and verify the funds, even though i showed them my account online and the funds were there. I spoke to my bank thinking there was a problem and they verified that there was no issue on their end. Because i left the branch through this whole process, I attempted to pay with my card over the phone. They refused to take a payment over the phone and I had to drive another hour and a half, there and back, to use my card in person. I have also paid over the phone multiple times in the past. After accepting my payment i received a call from my Rep stating they would have to do a ground drop if no one was there when it was delivered. I told them i would refuse a ground drop and they have to be on the roof. I made sure someone was there to accept the delivery. I was not able to be there during the whole window time that i received. They delivered half the singles on the ground. This is a 4/12 pitch roof up and over. No call to me with issues of why they couldn't load it. I could have saved money going to home depot if i would have known they were going to ground drop them anyways. Terrible experience.

This is hands down the best place for all of your roofing and siding needs. They always have all the hard to find shingle colors in stock. They also sell all kinds of other stuff too. The service is always fast, knowledgeable, and professional. These are the hardest working and best delivery guys in the world. There cranes are the best. Also highly recommend the gs pro ice and water seals well, decent thickness, granulated slip resistant, and very sticky and a great bargain for 2square per roll and also gaf American harvest series golden harvest. Only guys in michigan that have it in stock.

As a contractor always looking for a good reliable supply house with great customer service. This location is great and they make my life much easier with all of the services they offer. Also if you go there ask for Em!! She is great and always there when you need help!! Anytime I need any information on specific products/need anything ordered she is who I call!! Very knowledgeable and very personable and a joy to work with! Go Em!