From Joseph Woods.
Exteriors of Lansing Inc
I haven't yet had the work done, but I received a quote, and signed a contract with them today. I inquired about windows because I just bought a house that is about a half of a mile from some train tracks. The windows I currently have in my home are simple double pane new constructions single hung windows. They don't vibrate at all, but they are not sealed whatsoever, and they are very cheaply made. I do not currently have the ability to replace every window in my home, but I want to replace the two windows in my master bedroom, and the one window in my guest bedroom. (I have other windows I will do, but I want to see how these three go first.) Anyways, after I inquired, the owner of the company, Tim Booth contacted me and told me he grew up near train tracks and he understood my concern. He made an appointment to come out today. Back to Monday, when Tim had called me, I had already had an appointment with one of his competitors. His competitor came out on Monday afternoon and did a demonstration and tried very hard to sell my wife and I their windows. They weren't the most professional people, but we were able to warm up to them after being with them for an hour and a half. They started with a price that was very high, and right in their price book under the triple pane windows, (they said not many people buy triple pane, but they are the best windows to help keep the elements out, and provide the best quality for dampening sounds) it stated that there would be no discounts given on triple pane pricing. I told them that their price was just too high. He said he would call his G.M. to see what they could do. They dropped the price by $500. It sounded better, but my wife was still not quite sold. That was about as far as they would go down. I then had Exteriors of Lansing's owner, Tim Booth, come out today and all I can say is that it was night and day from his competitor. He didn't try to sell us, he simply made us feel as though he were concerned for our situation, and he wanted to help us. By the end of it all he gave us a price we simply could not refuse. It was nearly $1000 cheaper than his competitor, and I think he may have given such a great deal because he understood our situation and he really felt like he needed to help us. So far all I can say is I really appreciate what Tim Booth and his company, Exteriors of Lansing, has done for us. I will post again once the work is finished, but I honestly feel that there isn't going to be a single issue with this process. Thanks Tim
