Millstream Construction

Millstream Construction is a top-notch company and our family HIGHLY recommends them. We had wind damage that occurred to our roof due to all the storms we had in March of 2018. We needed a roofing company asap. We honestly did not know where to start. So, we sat down and did a Google Search for roofing companies all in the proximity to our area. We read through tons of reviews and ratings. Millstream had great ratings and reviews the reviews included: how professional they are, contact and care directly from the owner, clean and timely, great quality and pricing, etc and these helped make our decision to go with Millstream and we are SO GLAD we did! We started by filling the form out online for the estimate and in a short time we receive a call from the owner of the company Chris. This already stood-out and was honorable and professional. Chris heard our situation and story and set us up for an estimate. Everything the reviews said holds true and much much more. Chris and his company are true professionals and have a high standard of business. This whole process with the roof was a headache, but Chris and Millstream Construction helped make this tedious and stressful process flow smoother and easier. We needed a document on a Saturday night and we sent an email out and we were astonished that Chris wrote back that same night and handled EVERYTHING we needed. We can not say enough good things about this company. Chris the owner adds his personal touch to everything; quick correspondence, detailed work, and helped us pick/choose the right options that fit our home. The materials are all high-quality and Chris explained everything in regards to the materials and the actual work thoroughly and in detail; it all comes with warrantees and guarantees which gives us a sigh-of relief and confidence in our purchase. The day of installation Millstream Construction arrived early and had everything all ready to set-up. What impressed us was even down to all the small details; all Millstream's vans and trucks were all marked with their logo and helped us know that is was them upon arrival and it is just another touch of professionalism and ease to the customer. His men were all very polite and did such a thorough and clean job. Craig on the day of installation came and explained and kept us informed through the whole installation process and answering any question/concern we had. Craig showed us photos and kept us in the loop of all the day-of- installation details. Every person and every end of this company is dedicated and it shows; the level of commitment and professionalism was very impressive. We were most shocked that the job was finished in ONE DAY!!!They arrived at about 7:30 am and by 2:30 pm were finished!!! We could not believe it! The Millstream men were very clean, they cleaned up during the installation and did a thorough clean-up after words. We are very impressed with this company from every end of the process. The direct contact with the owner, the personable attention to detail, the professionalism and thoroughness. We again HIGHLY recommend Millstream Construction! We want to thank Chris, Craig, and all Millstream Construction crew for everything!!!God bless you all! -Satisfied and Happy Customers

We had our roof recently replaced by Millstream. Although we don't post too many public comments, we did want to highlight that we had a wonderful experience throughout the various phases of the project. Paul Stelzner was our initial contact, with whom we worked on the selection of roofing material/color and negotiated what proved to be a fair price. Chris Gonsalves, the owner, dropped by during this process, and both Paul and Chris were timely, courteous, and very responsive to our questions / requests. When it came to the actual installation, the dumpster arrived right on schedule at 7:00 am. The "crew" lead by Manuel and his son Alex, arrived soon thereafter. We ended up with 7 people on site, and it turned out many were related by family. It was very clear from the onset this team was efficient and proficient, and proud of the work they were undertaking. They stripped the old roof and carted the materials to the front of the house to minimize materials falling off the back. During this process, they found an issue with a couple support rafters and worked to fix them (the right way). I don't know if people realize how heavy a bundle of those shingles are, but we watched in awe as Manuel, Alex, and the uncle took each bundle and literally ran across the roof to put them in the approximate location they were going to install them. The installation took two full days, but I'd like to note the team took special care to clean up as they were installing. They did a full clean up one more time at he end and we're happy to report that the lawn looks great, the driveway is clean, and the roof looks awesome. We worked closely with Anthony Jones, the project manager. He checked in regularly throughout the process and made sure everything was progressing according to plan. When the installation was complete, he came by to check up on the roof and noted a couple things that weren't 100%. He brought in carpenters to fix some trimming, and brought in a painter to install and paint a small number of siding shakes that had fallen off. We wanted to express our sincere gratitude to the Millstream team for the experience. And we would certainly not hesitate to recommend them for any roofing work you might be contemplating.

I emailed from the website for an estimate on Sunday night. I received a call first thing Monday morning. I had an estimate the following morning. So, there is quick response time, and I had a fast estimate appointment. Then the salesman Craig was helpful, knowledgeable, explained everything, answered all questions, was patient, and had an estimate emailed to us within minutes. Upon making the decision to go with Millstream, we decided to go through financing. Craig brought us through the process fast and flawlessly. We had a soft install date for about 2 weeks depending on weather and material but this was no shock because it had already been explained in detail prior to signing the contract. Then we received a call letting us know the install date. All workers and materials were delivered on time, pictures and monitoring go on throughout the work process to ensure quality assurance. All the things we missed from removing around the perimeter were moved so they didn't get destroyed or damaged. The installation was completed in one day. I received a call, gutters were installed the next day. There were some minor things we had questions about and wanted fixed. This was received with professionalism, complete communication, and rectified immediately. I communicated with the office-Candi, sales-Craig, operations-Josh, and workers-Manuel. My warranty was received within a week via email prior to the written warranty that will arrive in the mail. Every single person we dealt with was outstanding. The work is excellent. The team is wonderful. Everyone is professional and Millstream is exactly what you would want and expect when hiring a contractor. We are very happy and will gladly recommend them. Thank you Millstream!!!!

Started the process with Millstream after getting 3 other written quotes from other solar/roofing companies for both a new asphalt roof and 27 solar panels. The roofing quote was for the exact same asphalt shingle from all 4 companies. We had considered a metal roof earlier but those ended up just too expensive for our budget. Millstream offered a slightly better cost than the 3 competitor quotes for the asphalt roof but additionally offered Panasonic rather than either Q cells or Sunpower solar panels that I had on other quotes. The warranty was great with the Panasonic and the efficiency was comparable to the others but the fact that Panasonic has been in business for a 100 years was important. They would be around to honor any warranty work if necessary. Nick, the sales representative was very knowledgeable, answered questions quickly, and worked with Sync, the solar company on the panel and inverter installation. He came out to the house and explained everything in detail. I was at first concerned that Sync did not have a lot of consumer reviews, apparently because they do a lot of industrial solar projects, but they did a fine job coordinating with Eversource to get the system up and running. The 5 person crew that actually installed the asphalt shingle roof on the house worked a 12 hour day and took maybe a 20 minute break. Extremely hard working. They also installed a new skylight and chimney cap as part of this project. All aspects of the job were done well, on time and as requested. They put snow and ice underlayment under the entire solar array and flashed all areas to specifications. I wouldn’t hesitate to use Millstreams services again or suggest them to friends.

We have used Millstream for two jobs. A few years back they put a new roof and new skylights on our house. The work was excellent and we were very pleased. We had them put a matching new roof on our gazebo this past week. Every contact with Millstream, from office staff, to roofers, inspectors, carpenters, has been great. We were surprised that they could fit in our gazebo job so quickly and are very pleased. They are responsive and efficient. We just had a conversation with one of their employees, Steve, who came to pick up the final check and he made a great suggestion on how to keep bees and wasps out of the louvered cupola on the gazebo. We were annoyed with ourselves that we hadn't thought of the problem and about repainting the cupola before telling them to replace it and shingle the top. Steve even said they could put up the screening for us if we didn't want to do it, even though I hadn't thought they would want to bother with such a small thing. We would definitely recommend them. This is a postscript, written about a week after the first part. We discovered a problem with the fan and light inside of our gazebo. The fan/light, as well as the GFI had worked before the roofing job and the workers had used the outdoor outlet while doing the job, but later, when their carpenter came to add trim to the cupola, the GFII didn't work and then we discovered the fan and light didn't. We called Millstream today and Steve said he'd stop by. Much to our shock, he showed up just a few hours later and fixed the problem within a few minutes. This company stands behind it's work! That is so unusual.